“Very straightforward. Good option if you’ve left booking your parking late as alternatives nearer the airport are expensive. Although the parking is maybe a quarter of a mile away from the airport, the regular Plane Parking dedicated bus is next to the Tram terminal and runs regularly and only takes a few minutes from car park to terminal.”
“Good service.I was going to be asked to pay a charge but they dropped it .But when I dropped the car off I was speaking to a gentleman and told him that the flight had been changed to a later time. They dropped the surcharge.”
“Easy to find. Good value. Space quite tight. Good shuttle service. Message at barrier said I was due £185 but I was not and the attendant soon sorted that out. No complaints. Thank you”
“I used your parking for the first time and I was a bit stressed because the gate did not open automatically when I entered. I had to press the button to get a ticket and my car registration number was not on the ticket.”
“I’ve used plane parking on a few occasions and think it is a great option.
On this occasion however the experience has soured my opinion.
With my return flight to Edinburgh cancelled I had to organise alternatives. By the time I’d sorted accommodation and new flights, I then turned to the parking situation to extend my stay. I was an hour too late to do that so I emailed the parking address to explain the situation and ask for help. Still had no response but was charged £80 to take my car out after a day and a half over my booking.
More than it cost me for the 4 days it was originally in for.
Disappointed at the lack of response and disgusted by the profiteering.”
“Waiting time for the bus both ways was short. Very good. When I got to the exit barrier, 11.30 PM, and presented my prepaid ticket, I was told there was an outstanding amount of £120 to pay! This was fairly quickly sorted out on the intercom, but a bit alarming. It felt like this was a fairly common occurrence. Handy site for the terminal.”
“Happy with the price and the shuttle bus came quickly and really does run every 10 mins. The car park was busy when we went (Easter weekend) so we took a bit of time to find a space. We also struggled to see where the bus stops actually were. Once all that was sorted we were fine. We’d use it again.”
“Booked the Multistory car park for a week because i'm disabled and there are disabled parking spaced right next to the bridge that takes you straight through to Security andyou get Free speedy check through. BUT on this visit all the 'Disabled Spaces' were blocked off with cones so we had to drive all the way up to level 4 to get a disabled space. So not amused, why were the Disabled spaces on level 2 'Blocked Off?'”
“Booked online no problems. Parked our vehicle and a transfer bus arrived within minutes. On the return journey same again, bus was waiting on arrival.”
“First time we've used this car park . Easy to find, and easy booking. The only drawback ( a personal thing), was not enough bus stops . We had quite a walk to find our car, as our flight was a late one, so was after 11pm.”
“Easy to to pre book for the week great rate. and to park on arrival quick bus pick up to and from airport but when i put the card in to exit after my holiday it wouldn't let me out said i owed 180 pounds tried three times had to use intercom to phone someone before getting out . Need to sort that out”
“I normally use Plane parking without any issues. However when attempting to exit the car park I had to pay a fine as the cameras had not recognised my number plate.
I did press the assistance buzzer with no response.
Anyway, after a few emails back and forth, my exit fee refund is on its way.
The buses to and from the airport run very frequently and, like I say, I dont normally have an issue.”
