“Another booking, another straight forward experience. Entry no problem, parked up and on the bus within a few minutes, easy & quick drop off at the terminal. Very similar experience on our return. Always use Plane Parking @ Edinburgh”
“I was left alone by my owners who were on holiday in greece for two weeks.
Little did they know that I partied with the other vans. They were so stupid they didnt even realise I parked back in the wrong place! They did wake me up at 2am which I could have done without.
Great venue , easy to find and my owners were happy that the bus pickups were regular and stopped closer to the terminal than other operators.”
“As we always booked with fast park I don't think we will be booking again,
When it takes almost 2hours to retrieve your car from 2.15 am to 4 am having just arrived off a 4& a half hour flight a disgrace.”
Thank you for your review,
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“2nd time we’ve used Plane Parking. No issues at all, very easy to find and use. Buses run regularly between the parking and terminal. Would highly recommend”
“Easy to book and easy to use.
Bus service to the airport and back is roughly every 10 minutes.
Reasonable enough prices and secure.
Overall it is worth the price.”
“Plane Parking was value for money. The signage for the entrance to the parking could be improved. I have also used this service twice this year and both times on exit, I have had to contact your desk to exit instead of vehicle registration being utilised from prepayment”
Thank you for your review,
Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit and I understand the frustration that it causes however I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
“I arrived ealier than I was booked in for. No problems in letting you in early. Car park is easy to find as its well sign posted. Buses come regularly to take you close to the airport. And on return home buses again are very regularly. Can't fault plane parking.”
“First time we have tried this company and they are the best, really pleased. The drop of and the pick up were so easy, we would definitely recommend this company was first class. Thank you.”
“Great service the only downside was on my return I couldn't exit your site as they said I was due £265 .00 but after speaking to someone I was allowed to leave.”
