“Easy, convenient and simple. Park as instructed, off load vehicle. Short walk to reception, drop off key, take return ticket. Short walk to terminal building. When you return, scan ticket, tells you which box to pick up your key and what bay it is in. Load up vehicle and drive off. Simples. Definitely will use again.”
“Not sure if I’d use this service again.! Upon returning and collecting my car keys. I queued up behind the other vehicles existing the Fast Park area. When i stopped at the barrier, not sure if my vehicle was recognised by the camera but I was the ONLY car that the barrier hadn’t opened for when approached…????
Strange as nobody else had any issues..?? People I had travelled with that I had used this service…????
My wife suggested that I had to push the button on the box outside my drivers window - I replied that nobody else has had too, and none of them had even had to open the drivers window…????
I even tried reversing slightly and then approaching the barrier again.
So, I pushed the button and was issued with a ticket…..and the barrier opened for me to exit.
As I existed the mini-roundabout to exit the parking area, I noticed another barrier which I had to stop at..? Another barrier…?
Thinking that the ticket I have just been issued with at the first barrier was my ticket to get me out and homeward bound……NO..!
Ticket Incorrect was displayed, so I tried scanning the barcodes on the label on my keys and the bar code from the receipt that I was given when I deposited my keys to go on holiday. Nothing was happening.
I tried numerous times using in all possible directions to get my tickets scanned. Cars that had been stuck behind me at the first barrier all passing me and existing with absolutely no issues, stareing at myself and my wife with that look
of disappointment at being made to wait behind me..I was beginning to feel very humiliated.
Ticket box accepts the card and displays that I must now pay another £4 to exit…???
There wasn’t the function to call anyone for help & assistance on this now very drawn-out process, so I had no option to pay the EXTRA payment so that I could finally exit this nightmare.
I hope nobody else has to go thru the same process.
Yours disappointingly..
Gordon”
“We arrived at Edinburgh Airport with very good directions and instructions as to what to do. We were met by a very friendly gentleman who checked our booking and instructed us where to park. We then went to the "Key drop" and deposited our key. All this was done within 5 minutes of our arrival. After that our short walk to the terminal took less than 2 minutes. On our return, we easily retrieved the car key and were on our way within minutes of leaving the terminal building.”
“The only plus side is that it is very convenient as it is right beside the airport. They obviously let in too many cars as cars were parked over yellow lines and on curb. The men on duty are rude and not helpful, we had trouble getting in and out and there overall attitude was that we were an inconvenience. Having booked online we thought it would have been easy but the barrier didn't register out reg plate and the ticket didn't work on leaving.”
“We were delayed for 24hrs due to a cancelled flight, but there is no facility to extend your booking, we had to pay an extra £20 for 1 day. Luckily i spotted that in the Ts&Cs or it would have cost me £40.
I also had to keep pressing the buzzer to get attention, eventually going to the next barrier to try that intercom”
“Great on-site parking with regular buses and lots of spaces. Number recognition meant the barrier just lifts up; no need to put in the ticket. Good value too.”
