“I have used plane parking 3 times over the last 2 years and always found it an easy and straightforward process to book. The spaces are quite big and the transport to the airport is very frequent and you are dropped off near the building. I returned from holiday on the 13th of March and despite paying in advance at the time of my booking the barrier would not lift to let me exit and my ticket was continually rejected despite putting it in the correct way. This was frustrating as the ticket was paid. I had to wait for a response via the help button and had no explanation as to what had went wrong. This won't stop me using plane parking again but it was a frustration on the day.”
“Definitely use again. After bad experiences at Edinburgh Airport parking and shuttle buses I only use on-site parking. This occasion in long stay - easy walking distance to terminal. Quick and convenient entry and exits - lots of parking spaces”
“When sitting on the bus waiting to go to the terminal the driver had the doors open and it was freezing. Could have easily opened when passengers turned up.”
“Generally very good but night time signage , both accessing the facility and immediately inside the first barrier , is poor and should be fluorescent in order to to be viewed and understood immediately .Signage immediately inside the barrier fails to direct drivers easily over the mini roundabout and onwards to access the high rise car park ,”
“Parking and price ok but dragging suitcases from the car to the bus stop is challenging due to the coarse gravel between the roads and lack of space between the cars to get cases through. Car park would benefit from a few tarmac paths between cars for access.”
“The parkoing was OK but getting in and out was a puire pain. The barrier wouldnt let us in and after a 2 week stay to get out it wanyted £260 !! Get that rioght and I m might use you again.”
“I paid online before my trip. On getting to the plane parking entrance, I had to print out a ticket to gain access into the parking.
On my return, while diving out, the barrier was already open. But out of courtesy and curiosity, I decided to insert the ticket into the machine at the exit, and it says 'my outstanding balance is £205'. I didn't understand that.”
“The Plane Parking facility at Edinburgh Airport is convenient and good value.
A few more signs would help me find my car when I come back after a week away, but that's a minor point.”
“I had no issues with the location or the time it takes to travel to and from the Airport .It was no longer than a 5 minute wait for the bus . The one issue I did have was that the car park next to my drivers side was to close and I struggled to get into the car as the space was tight. To my dismay the back door on the same side now has been damaged with a dunk in the door from the car which was parked next to me. Very unhappy with the damage done as the car is only 2 years old and the bodywork was immaculate.”
“Really easy booking and parking experience. Plenty of space available at end of January. Bus to terminal prompt. Excellent value for airport parking.”
“Overall, my experience with plane parking was good. The service was smooth and everything worked as expected. The only downside was the lack of bus stops, which meant we had quite a long walk from the nearest stop. Aside from that, everything else was fine.”
“Much larger than the original site.
Only 2 pick up points, but not too long to wait.
Only problem was on exit when barrier would not lift and asked for payment of £150, despite still within time already paid.
Had to wait for control point to clear and had to use another communicating point as failure of point of exit, resulting in holding up of transport bus.”
“My experience is always good and using plane parking all the time. However… My car unfortunately didn’t start because of cold temperatures past few days and when I talked to bus driver and later carpark security I was told there is no such thing as battery booster or any help they can do. Little airport assistance would be nice for little accidents like mine or flat tires or whatever can happen when parking”
“Only one bus running wait time was not long.
Lothian BUS in use not ideal for holidays, one set of doors lack of suitcase storage or floor space.
Would I use again NO.”
