“Everything was good until we tried to leave the car park. When the ticket was inserted into the machine and it indicated we needed to pay £185. We realised this was an error and rang the attendant who checked and raised the barrier for us. This is the second time this has happened to us and is a bit disconcerting when you have returned from a holiday abroad. Other wise we had no problems.”
“Parking was fine and car was good when we got back to it. Only negative would be how far away from the airport it is and that there isn’t multiple stops around the car park. We had a few bags and a child so was a bit difficult trying to get back to car with all the luggage from the stop.”
“Easy to park with plenty spaces. I use it regularly as its usually the cheapest option. Its a little further away from the airport but I find its often quicker with regular buses. Beware of other parking (Long Term Airport) that seems closer but has no bus....Covered walkway past Taxi rank takes you to bus stop”
“Easy to book, easy to find with directions given. I always add on 1 - 1 1/2 hrs from landing time to get us through security and arrive at carpark, this time however our plane was delayed due to strike action so we were over by 20 mins thought there was going to be an extra charge but no there is a grace period for these situations 😊
Shuttle bus was great 👍 drivers were chatty and informative
All round great service thank you 😊”
“There were no parking spaces when we arrived. I had to park my car out with a proper space. Putting it at risk of damage. Obvioulsy over subscribed. Then you have taken £20 more out of my account than was agreed.”
Thank you for your review.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind Regards,
Customer Support Team
“Customer service at the car park 🏞 terrible I had to pay twice for staying at the car park get back the money 💷 took my 2 weeks trying explain what happened never again”
“The parking was extremely easy to find, from booking to parking up and then to and from the terminal. Great value as well! Would definitely use again”
“Every thing was fine until leaving the car park as when i got to the barrier i had no ticket because when I arrived at the car park the barrier was up so i just drove in thinking the ANPR would recognise the number plate and let me out on departure but seemingly i needed a ticket to exit but all good in the end.”
