“Did not have my key in a box on my return? Had to wait 30 minutes for my car. Staff were helpful and courteous throughout. It was New Years Eve so I forgive them for the delay.”
Thank you for your review. I'm sorry to hear that you had a wait for your keys when you returned. On the day that you returned FastPark was extremely busy which resulted in longer wait times than we would have expected. I hope it didn't cause you too much inconvenience.
Kind regards,
Customer Support Team
“from arrival through to pick up, cannot think of one negative thing to say about your two members of staff who were extremely courteous, friendly and forebearing.”
“Absolutely fantastic so easy too use will definitely use again so close to airport wish all airport parking is like this no transfers needed and no long walk woo hoo well done thanks Jacqueline”
“First time using this parking service so a bit unsure what to do. However, there were staff on hand to help and we will know what to do the next time. Great service.”
“There were a few problems with checking in and again retrieving our keys. Both times however the staff were very helpful and silver the problems. Car was parked and waiting for us.”
Thank you for your review,
I can see that you had a valid booking from 22/12/23 - 27/12/23 therefore the request for a review was sent after this.
Regards,
Customer Support Team
