Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,460 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The free range goose was superb. We were kept informed about delivery. It comfortably fed 6 with enough for shepherd's pie for 4.Size was 4.8-5.2 kg. Pipers Farm is our first choice of supplier. We were unhappy about the delivery by DPD who failed to ring the door bell and just left our box on the doorstep. Fortunately my husband saw a van driving away and was able to bring it inside promptly. Please pass this on to DPD when contracting again with them.”

Helpful Report

Posted 4 months ago

Hi Kate, Thank you for your wonderful 5-star review! We're so glad to hear that you found our free-range goose superb and that it fed your family comfortably. We’re sorry to hear about the delivery issue with DPD. Your feedback is valuable and we will certainly pass this along to them as we strive for the best service possible from start to finish. Thank you for choosing Pipers Farm as your first choice—we truly appreciate your support and look forward to serving you again soon! Best wishes, James

Posted 4 months ago

“A Sirlion roast not cheap - well packaged delivery on time - great taste this was a very good piece of beef will buy again " if we can afford to switch on the oven "”

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Posted 4 months ago

Hi J, Thank you for your fabulous 5-star review! We're thrilled you enjoyed the Sirloin roast and found it to be a great tasting piece of beef. It’s wonderful to hear that our packaging and on-time delivery met your expectations too. Your support means the world to us, and we can’t wait to welcome you back for more deliciousness in the future. Best wishes, James

Posted 3 months ago

“But for a small difficulty in delivery eventually overcome, my rating would have been 5*. The topside of beef was quite superb and the scallops in blankets were the same. My 18 guests all gave high praise and I was happy to name the source.”

Helpful Report

Posted 4 months ago

Hi Graham, Thank you for your wonderful 4-star review! We’re pleased to hear that the topside of beef and scallops in blankets were such a hit with your guests, and we truly appreciate you naming the source. We’re sorry to hear about the initial difficulty and are glad it was eventually resolved. Your feedback helps us improve and provide better service in the future. We hope to serve you again soon for your next gathering! Best wishes, James

Posted 4 months ago

“hi my first order and Wow all the meat was first class tender prefect.. the thing that let you down was the pork pie it was so over powered by herbs we had to bin it .so disappointed”

Helpful Report

Posted 4 months ago

Hi Ronald, Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our meat to be first-class and tender. However, we’re genuinely sorry to learn that the pork pie did not meet your expectations; your feedback is invaluable, and we understand how disappointing that can be. We appreciate your comments and will certainly take them into consideration as we strive to improve our offerings. We hope you’ll give us another chance in the future to meet all your culinary needs. Best wishes, James

Posted 4 months ago

“Grass Fed Boneless Rib of Beef & Hazelnut & Cranberry Simplest Turkey were both fantastic. Full of flavour & easy to cook. Thank you”

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Posted 4 months ago

Hi Russ, Thank you for your wonderful 5-star review! We’re so pleased to hear that you enjoyed the Grass Fed Boneless Rib of Beef and the Hazelnut & Cranberry Simplest Turkey. It’s fantastic to know that they were full of flavour and easy to cook. Your kind words mean a lot to us, and we can’t wait to serve you again soon. Best wishes, James

Posted 4 months ago

“Although i am basically a vegetarian i am happy to eat wild game so was delighted to find Pipers Farm. The venison burgers are delicious 😋 and your recycling policy excellent 👌 thank you!!”

Helpful Report

Posted 4 months ago

Hi Jenny, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our venison burgers and that you appreciate our recycling policy. It’s great to know that you found Pipers Farm to be a perfect fit for your values. Your feedback truly inspires us, and we look forward to sharing more delicious offerings with you soon. Best wishes, James

Posted 4 months ago

“Our goose was delivered on the wrong day and was left on the edge of the road not at our house. I raised these issues with Pipers Farm and their response has implied both issues are my fault. Mistakes happen but the lack of an appropriate response means that I cannot trust them to deliver and will not be ordering again.”

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Posted 4 months ago

“This was my first Pipers Farm turkey - it most certainly won't be the last. The whole procedure, from reserving my turkey to delivering it was first class. I have been cooking turkeys for many, many years, and this was the best yet. It was so tasty, moist and delicious. Can't wait for next Christmas now!!”

Helpful Report

Posted 4 months ago

Hi Paula, Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that your first Pipers Farm turkey exceeded your expectations. It's fantastic to know that you found the whole process smooth and enjoyable, from reserving to delivery. We're thrilled that it turned out to be the best turkey you've cooked—taste, moisture, and deliciousness are what we strive for! Your anticipation for next Christmas truly warms our hearts, and we can’t wait to serve you again. Best wishes, James

Posted 4 months ago

“I ordered some jars of nuts as a present for Christmas. Very nice flavours and jars were bigger than I thought. Also ordered a couple of food items as a treat for myself. Delivery arrived within the allotted time frame and packaging was excellent - even including an ice pack.”

Helpful Report

Posted 4 months ago

Hi Sally, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that the jars of nuts met your expectations and made a lovely Christmas present. It’s always a delight when our products surprise our customers in a positive way! We're also glad that your treats for yourself arrived promptly and with thoughtful packaging. Your feedback truly brightens our day, and we hope to serve you again soon! Best wishes, James

Posted 4 months ago

“First time using Pipers Farm but won’t be the last, excellent produce, easy to order great delivery service including how the products where packed was excellent”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that your first experience with Pipers Farm was a success. It’s fantastic to know you enjoyed our produce and found the ordering and delivery process so smooth. We take great care in packaging our products, and it’s great to see that it made a positive impression on you! Your kind words mean a lot to us, and we can’t wait to serve you again. Best wishes, James

Posted 4 months ago

“Pipers Farm produce is absolutely bloomin’ brilliant! All of it, whatever you buy it’ll be delicious, been buying from Pipers for about 4 years now and the food never disappoints. The beechwood bacon though 🤤”

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Posted 4 months ago

Hi Siue, Thank you for your amazing 5-star review! We’re absolutely thrilled to hear that our produce has been consistently brilliant for you over the past 4 years. It’s always a joy to know that our food never disappoints. And yes, the beechwood bacon is indeed something special! Your enthusiasm truly brightens our day, and we can’t wait to continue providing you with delicious food for years to come. Best wishes, James

Posted 4 months ago

“Delicious duck, fed three people on Christmas Day and have still got the legs and the wings to do something else with. We had to have supermarket duck in the COVID lockdown year - there is no comparison.”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you for your fantastic 5-star review! We're so glad to hear that the duck was able to feed your family and even left you with some delicious leftovers to enjoy later. It's wonderful to know that you had a delightful Christmas Day with our duck. Your kind words mean the world to us, and we can't wait to serve you again in the future! Best wishes, James

Posted 4 months ago

“I haven't tried all of the meats yet, but so far so good. In terms of suitability, I have two comments. 1. Just to simply use paper tape rather than plastic tape on box packaging. 2. Whilst most of the packaging is recyclable, which is great, the freezer packs are not. We use a company called 'Different Dog' for our frozen dog food. They offer a service where you can return ALL of the packaging so it can be reused. Pipers might want to look at how they do this and offer a similar service. Thanks. Paul.”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you for your thoughtful 4-star review! We’re pleased to hear you’re enjoying the meats you've tried so far. Your feedback on the packaging is really valuable to us. We always strive to improve and your suggestion about using paper tape is noted. We appreciate your input regarding the freezer packs as well. We're committed to sustainability and we do accept returns on our packaging as shown here: https://pipersfarm.com/pages/packaging Thank you again for your insights, and we hope to serve you again soon! Best wishes, James

Posted 4 months ago

“Anticipation of excellent quality sustainable products and quality butchery.. I have bought all my meat for Christmas and the New Year, which included a 1.5Kg unsmoked Gammon joint. Disappointment. As recommended, I had the joint soaking overnight and hob cooked it this morning. Then removed string, at which point it fell apart. I had expected it to be a deboned gammon as shown in the attached website photo, not two different pieces held together by the string. After removing the rind and the fat attached to it, I was left with 815 gm before the roasting. Taste. Excellent tasting meat. Shame about the quality of the butchery. As an aside, I notice that all the cooked ham on offer has the large gammon cut, not the two piece I recieved. I am hoping for better with the deboned stuffed chicken tomorrow, and the boned and rolled rib of beef on New Year's Day”

Helpful Report

Posted 4 months ago

“Excellent produce and service at a reasonable price.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our produce and service to be excellent while also feeling it was reasonably priced. Your support means a lot to us, and we’re committed to providing high-quality products. We can't wait to have the pleasure of serving you again! Best wishes, James

Posted 4 months ago

“Delivery failure... again. Ordered a Christmas delivery as a gift for friends. Ordered one month ahead. No delivery on the day I'd chosen. No delivery the following day. No delivery the day after that. No contact from Pipers to say there would be a delay or to advise when the package would arrive - until an email from the delivery company announcing the imminent delivery - four days late. When I responded to a Pipers Farm Facebook post about despatching Christmas orders, I got no response, then a day later - when I posted again about still not getting a delivery or delivery advice - I got a response saying the package was out for delivery that morning (I'd already been told by the courier company at that stage). No explanation for the delay. No apology. This is the second Pipers gift delivery that has had botched delivery. The other one also arrived days late. The product can be as amazing as anything, but if it is let down by poor service and totally unreliable delivery - then it is all for nought. It is embarrassing to ask friends or family to wait in for a package.... and nothing arrives.”

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Posted 4 months ago

“Came for your milk and left with extras. Can fault quality. Customer service very quick and friendly”

Helpful Report

Posted 4 months ago

“Best meat I've ever eaten, and everything about Pipers, from the packaging to the delivery, is always spot-on!”

Helpful Report

Posted 4 months ago

“l bought a box of meat as a Christmas present for a very special friend recently and hear she is absolutely thrilled with the quality/service etc. l cannot recommend more highly. Will certainly use again, well done Pipers Farm. Jo Green”

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Posted 4 months ago

“Excellent website, lots o choice! Excellent delivery and excellent products, very sustainaly packaged.”

Helpful Report

Posted 4 months ago

Pipers Farm is rated 4.8 based on 6,460 reviews