Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,797 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

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“Really good website with some amazing food to choose from with a really good delivery service really well packaged really pleased with everything....”

Helpful Report

Posted 4 months ago

Hi Keith, Thanks so much for your kind words! We’re thrilled you’ve found our website easy to use, and that you’re pleased with the delivery and packaging. We’ll pass your feedback to the team. Best wishes, James

Posted 4 months ago

“I have ordered a number of delicious items from Pipers Farm since discovering it. I would recommend it to anyone. It is worth paying a bit more for great welfare, proper animal husbandry and keeping rarer breeds going. The only problem I have had was the trout wellington ordered over Christmas. It was delicious but it was described as being for four people..... Two ladies ate the lot! Luckily the men ate beef otherwise there would have been a problem.”

Helpful Report

Posted 4 months ago

Hi Beatrice, Thank you for your kind words and for supporting welfare focused farming. We’re glad you enjoyed our products and that you’d recommend us. Sorry about the trout Wellington mix up over Christmas, glad it tasted delicious nonetheless. Best Wishes, James

Posted 4 months ago

“Pipers farm is outstanding. Truly. I’ve used them for many years now and I have no faults.”

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Posted 4 months ago

Hi Emma, Thank you for your lovely feedback. We’re thrilled to hear you’ve had a great experience with Pipers Farm for so many years. Your continued support means a lot to us. Best wishes, James

Posted 4 months ago

“I buy almost all my meat (and some fish) from Pipers Farm and have done for some years. The welfare of the animals is a top priority for me. The quality of Pipers Farm meat is superb and far surpasses anything you could buy in the high street or supermarket. However, I do think your imminent change of name is a grave mistake. The brand of 'Pipers' has become synonymous with outstanding quality and animal welfare and it seems to me you are squandering that. 'Edenmore' sounds like a generic food production company of which we have many and which I personally avoid. Your explanation of the change as reflecting your practice and diversity better does not convince, I'm afraid. It's a real shame in my opinion.”

Helpful Report

Posted 4 months ago

Hi Frances, Thank you for your long standing support and for sharing such thoughtful feedback. We’re glad you’re happy with the welfare and quality of our meat, but we appreciate your concerns about the name change. Because of this we are no longer defined by a single farm, but by a collective of artisans, landscapes and shared standards. Our new name, Edenmoor, better reflects who we are today and where we’re heading. Best wishes, James

Posted 4 months ago

“Exceptional quality and service, and excellent value for money.”

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Posted 4 months ago

Hi Eve, Thank you for your wonderful feedback. We’re thrilled you’re happy with the quality, service, and value. We’ll pass your kind words to the team. Best wishes, James

Posted 4 months ago

“Absolutely delicious cheese box, delivered on time!”

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Posted 5 months ago

Hi Charlotte, Thank you for your lovely note. We’re so glad you enjoyed the cheese box and that it arrived on time. Best wishes, James

Posted 4 months ago

“As always great quality meat, good packaging and fast delivery. Rump steak was amazing. Great flavour and very tender. Chicken and frankfurters very tasty!”

Helpful Report

Posted 5 months ago

Hi Lesley, Thank you so much for your wonderful feedback. We're delighted you're happy with the quality, packaging, and speed of delivery, and that the rump steak, chicken, and frankfurters lived up to expectations. We’ll pass your kind words to the team. Best Wishes, James

Posted 4 months ago

“First time ordering. Beef joint was long and thin, not what I expected but it was delicious. Really good quality. I’ve ordered 2 more.”

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Posted 5 months ago

Hi Joanne, Thank you for your review and for ordering again. We’re glad the beef was delicious and pleased to hear you’re enjoying the quality. Best wishes, James

Posted 4 months ago

“Meat is excellent had a turkey at Christmas with pigs in blankets and a fill the freezer box an chicken kievs last week.”

Helpful Report

Posted 5 months ago

Hi Karen, Thank you for your kind words! We’re thrilled you enjoyed the turkey, pigs in blankets, and the fill the freezer boxes. We’ll pass your thanks to the team. Best Wishes, James

Posted 4 months ago

“So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious. I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes”

Helpful Report

Posted 5 months ago

Hi M, Thank you for your note. We’re glad you enjoyed the chicken breasts. We’ve noted your thoughts on pricing and bulk discounts and will pass them on for consideration. Best wishes, James

Posted 4 months ago

“Hello There was nothing at all wrong with the product. It was a gift for a friend. However…. I placed an order for a selected future date as the recipient was away and paid for the privilege. However when I received the confirmation the order stated it would be delivered the following day. I emailed immediately to get it changed to correct date but amazingly got told I couldn’t as it was already packaged and sent (within 10 mins of order placed). This is baffling. Didn’t even try to help instead concentrated on blaming me for ordering it incorrectly (that is admittedly plausible). Sadly I won’t be using your service again and will be warning all my bbq groups to also avoid using your service.”

Helpful Report

Posted 5 months ago

“I ordered my bronze turkey from piper’s in September to be delivered on 23rd December with all the other bits, then I panicked thinking will it turn up? I have to say I was extremely impressed with the turkey itself and the customer service. I have ordered other meat throughout the year and the quality is excellent!”

Helpful Report

Posted 5 months ago

Hi Melanie, Thank you so much for sharing your experience. We’re delighted to hear the bronze turkey and the other items met your expectations, and that you’ve been happy with the quality and service throughout the year. Best wishes, James

Posted 4 months ago

“Good quality produce Packed properly for delivery which arrived on time Good butchers are harder to find in large UK cities so although prices are high this is convenient if you can buy in bulk.”

Helpful Report

Posted 5 months ago

Hi Marion, Thank you for your lovely review. We’re glad you’re happy with the quality of our produce and that the packing and delivery met your expectations. We appreciate your note on pricing and understand bulk buying can be a convenient option.. Best wishes, James

Posted 4 months ago

“I have been a customer for more years than I can be sure of but what I am certain of is this company sells the most delicious products and I wish them continued success for 2026.”

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Posted 5 months ago

Hi Elliot, Thank you for your loyal support over the years. We’re thrilled you enjoy our products and appreciate your kind wishes for 2026. We’ll keep delivering the deliciousness you expect. Best Wishes, James

Posted 4 months ago

“Best beef wellington ive eaten, tender, delicious meat, tasty gravy, beautiful crispy pastry, no soggy bottoms here!”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your fantastic feedback. We’re thrilled you enjoyed the beef wellington, the tender meat and crispy pastry. We’ll pass your kind words to the team. Best wishes, James

Posted 4 months ago

“I have cooked a good few turkeys in my life and this was the best Christmas turkey by far - super tender and tasty. Thank you.”

Helpful Report

Posted 5 months ago

“Disappointing”

Helpful Report

Posted 5 months ago

“The smoked gammon was, as it always is, excellent. 5 stars We decided to have pork instead of a Pipers Farm chicken for Christmas this year. It was a disappointment. Much to our surprise, in spite of long careful roasting, although the meat turned out to be well cooked and tasty, there was a great deal of fat layered within it. The ratio of fat to meat must have been 50:50. Unusual for boned rolled leg, even for slowly grown pigs.Two stars. The crackling wasn't up to much either. This is the first time Pipers Farm has let us down in ten years”

Helpful Report

Posted 5 months ago

“The mutton we had was just excellent! Really tasty. It shrinks a little as all joints do but the flavour oh my!”

Helpful Report

Posted 5 months ago

“Awful food all around. Tasteless and the turkey was inedible. When I contacted customer services I got a cold blunt reply offering h nothing at all. Not even a little sympathy. I won’t be using this company ever again and would not recommend them. We ended up feeding the £70 turkey to the dog.”

Helpful Report

Posted 5 months ago

Hi Ash, Thank you for taking the time to leave us a review. I can see that we have responded to your comments and questions by email and we are sorry that you didn't enjoy the taste of the item that you ordered as everything was butchered and prepared to our incredibly high standards. We hope you had a wonderful Christmas and enjoyed the other items that you ordered. Best Wishes, James

Posted 5 months ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,797 reviews