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Pipers Farm Reviews

4.9 Rating 5,516 Reviews

97 %

of reviewers recommend Pipers Farm

Company Reviews

Product Reviews

4.9

Based on 5,516 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Pipers Farm 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great company! The meat is incredible, such high quality and butchered beautifully. Love the use of regenerative farming techniques like mob grazing! So great for the soil which is fantastic (read sacred cow to find out why this is so great) the animal welfare is the best I've seen, I think companies like this need to be supported and protected. Last thing the price is great and the rewards are brilliant. Will keep recommending to everyone and ordering weekly.”

Posted 11 months ago

Hello Ben Wow, thank you so much for this absolutely fantastic review about us here at Pipers Farm. To see what you have had to say about us here is brilliant and we are thrilled to see all of these positive things you have mentioned, I will make sure that the team sees this. We at Pipers Farm believe that our farming techniques are the best way for our animals to live a happy life and then be able to produce the best products for our customers than to have. We are so glad to hear that you're so happy with this and with how we run things here and so glad to have your support. Thank you so much for taking the time to write this review, we can't wait to hear about your future orders. Many thanks Pipers Farm

Posted 11 months ago

“Just love your meat it is always excellent - the service good and efficient - altogether a very satisfactory experience. Since you ask and I had decided to forget it - I do not understand your points system - probably my fault but I am puzzled in spite of having asked twice for an explanation . I received a notice from you saying I had 2000 plus points . I bought a consignment of meat from you and thought that I would get a discount or at least free delivery but I didn’t get either. It doesn’t matter but I wish that I could understand the working of your points system .I have been told twice that you can only have one discount but I have not any - we still love your meat and approve of the way that the animals are cared for so will continue to buy from you .”

Posted 1 year ago

“All is fine.Cant wait to try the chicken.It arrived safe and sound ,very quickly ,and really well packed.Thank you so much and I will buy again .”

Posted 4 weeks ago

“Bought beef bourguignon ready meal, steak & stilton and venison pies. My husband and I were fairly unimpressed with our steak pies that had quite a bit of potato in them. Our guests said the venison pies were lovely but they could have just been being polite. The beef bourguignon was absolutely delicious but at £15 for a very small two serving portion (would really have only feed one hungry man) we’re unlikely to purchase again.”

Posted 2 months ago

Hi Claire, Thank you so much for taking the time to provide us with your feedback on our Steak and Stilton Pies and the size of portion of the beef bourguignon , and I am sorry you were left disappointed with the products. At Pipers Farm, customer satisfaction is our top priority. We constantly strive to produce high-quality products that exceeds our customers' expectations, and we are sorry that you were not satisfied on this occasion. Please could you email hello@pipersfarm.com with the order number and delivery post code, and we can look into this further for you. Best wishes Liz Pipers Farm

Posted 2 months ago

“The food was very good and delivered conveniently, would definitely recommend for anyone looking for healthy food alternatives”

Posted 5 months ago

“The sirloin steak I ordered was sinewy. I was expecting better quality. I reordered meat from Pipers because of the good quality received before when I ordered lamb shank. Just thought I would let you know the sirloin steak was not to standard.”

Posted 7 months ago

“We had a lovely flat iron steak (that we will definitely be ordering again!) and our regular beef bone broth. Pipers Farm has become our fave place to order from - we know we're going to get the best produce. Fish pie mix is also going back on the "order again" list!”

Posted 7 months ago

Thank you so much for your 5 star rating Jordan! We are thrilled that you enjoyed the flat iron steak and beef bone broth. We're so glad you have made Pipers Farm your go-to for the best produce! We really appreciate your loyalty and are pleased that the fish pie mix will be making an appearance on the "order again" list! Best Wishes Liz- Pipers Farm

Posted 7 months ago

“everything went smoothly and the meat was amazing”

Posted 8 months ago

“Best cheese you’ll ever buy by far!!”

Posted 1 year ago

“I’m very proud to buy my meats/ dairy items from pipers farm. Knowing the animals are rained as mature intended is amazing not only that it makes the meat so much more nutritious especially the delicious venison/ox/lambs liver. Every cut of meat is to die for and you will find amazing cuts of meat that you won’t find in your supermarkets. Please don’t just take my word for it try it yourself!”

Posted 1 year ago

“A huge insulated box deliveted on time with my.meat order. Steaks the rump tiny and somewhat disappointing the rib eye look lovely. Pork chops quite small for our taste, gammon steaks look goid as does the mince. The poussins what a bargain!!! The snall individual cheesecakes look yummy but not tried yet. All well wrapped.”

Posted 1 year ago

“Good quality meet but terrible customer service. So bad i will avoid shoping here in future”

Posted 1 year ago

“Excellent topside of beef and whole chicken. Both super tasty and tender. Thoroughly enjoyed by the whole family.”

Posted 1 year ago

“Ordered from Pipers Farm when staying at my parents house in Surrey as am use to great Wiltshire farm shops and wanted to see if they could supply us when in Surrey. Booking and delivery experience was great, easy and convenient. Products all arrived in good condition. They have a good range of products but miss the variety and high quality of our local farm shops. It is a good alternative if you are looking for straight from farm source in area where there is not many direct options.”

Posted 1 year ago

“Sadly the customer service following a query was not what was expected - it came across as very corporate and I'm pretty sure the approach taken would not be what the owners of the company would be pleased about. Left me disappointed as a repeat customer over a number of years as the food has always been excellent. Just shows that a poor customer experience over a small matter can taint one's views of a company, and was unnecessary.”

Posted 1 year ago

Hi Sean I am sorry that you were disappointed by our customer service email exchange recently, I have looked into the email exchange about adding multiple discount codes to your order - I am afraid we remain a small working farm and we are not able to apply more than one discount to orders - we aim to be clear and transparent about and it is the same for everybody - including the business owners and all of our customers - sorry to disappoint you. We do appreciate your continued support and custom Best Wishes Pipers Farm

Posted 1 year ago

“Fabulous quality at affordable prices with refreshingly good ethical regard to the business. Highly recommendable.”

Posted 1 year ago

“I was very happy with the product. The delivery was a mess. Wrote to your customer services about it again and was told that nothing can be done about it.”

Posted 2 years ago

“Enjoying clean meat for once😊hoping to shop more often than what I do now.First attempt of making homemade burgers and couldn’t believe l made them as it tasted better than store bought ones😜Thanks Piper’s farm for the delicious meat l received 👍🏼”

Posted 2 years ago

Pipers Farm is rated 4.9 based on 5,516 reviews