Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,746 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

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“Just eaten our Piper’s duck. Very plump! Very delicious! Great, we have another one in the freezer. A pleasure to deal with this company.”

Helpful Report

Posted 4 months ago

“Wonderful ethical farming, and experience of purchasing, delivering, instructions fior cooking...we enjoyed our Christmas dinner so much more for all that.”

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Posted 4 months ago

“My pigs in blankets arrived defrosted. I couldnt risk using them. You kindly apologised and gestured a 50% reduction on them, but it has put me off from placing another order.”

Helpful Report

Posted 4 months ago

“I ordered the charcuterie and cheese for Christmas Day and it was excellent. There were six of us and the portions were very generous – especially the butter. A great selection of cheeses and meats, with plenty to go around and even leftovers. Everything tasted fresh and high quality. Would happily order again.”

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Posted 4 months ago

“Box arrived exactly when promised. Lovely turkey wings full of taste, good to see that the beefburgers are still as delicious as they always were. Looking forward to having the mutton loin today. Thank you again for the good food.”

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Posted 4 months ago

“This was my third order from Pipers Farm. This time I had the porj loin, which was deliscious, full of flavour and tender. Also the free renge chicken, again soo tasty. And six bacon rashers, of which I served two with liver. The rest in a bacon sandwhich, yummy.”

Helpful Report

Posted 4 months ago

“First order from Pipers Farm. Arrived on time and in environmentally friendly packaging. My disappointment was that our Christmas turkey was delivered with a best before date of 24th December. Apparently it will be fine but just won't be "at its best". Surely a Christmas turkey should be at its best for Christmas day? I was a little worried about cooking it, however it was fine and all the family commented on how tasty it was. Just really disappointed that they could not deliver a turkey that I could confidently cook on Christmas Day itself.”

Helpful Report

Posted 4 months ago

“We had the cooked ham, I cooked it a bit more in Coca-Cola and made a mustard gravy, the meat was fantastic!”

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Posted 4 months ago

“Satisfactoy service asy to order”

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Posted 4 months ago

“I cannot imagine our Xmas without a box of goodies from the Pipers Farm. Or Easter. Or any gathering that involves food. Just wonderful food and service.”

Helpful Report

Posted 4 months ago

“Pre-ordered our Christmas delivery on 1 November for delivery on 23 December. The delivery never arrived... and the order hasn’t even been passed to DPD. Despite three emails, multiple phone calls, and repeated attempts via live chat, there has been no response whatsoever. No update, no explanation, no warning that our Christmas order wouldn’t arrive. Just complete silence. £180 has left my account since november and 'order confirmed', yet there is no food and no communication. That is not a delay or cancellation, it is a total failure of customer service and basic business responsibility. At best, this shows severe mismanagement. At worst, it feels like taking money for orders they are unable or unwilling to fulfil (bankruptcy?) Failing to deliver a Christmas order is bad enough. Failing to communicate at all is unacceptable. Judging by recent reviews, this is clearly not an isolated incident. I will never use Pipers Farm again and would strongly caution anyone considering them for something important like a Christmas order. This has been a stressful, disappointing experience and completely undermines any trust in the brand. Thankfully I live in London so lots of stores still open, but if I still lived in the countryside there would be no other choice. Not worth the risk ordering from them.”

Helpful Report

Posted 4 months ago

“Always lovely meat from pipers, delivery spot on too. Never had anything bad from here.”

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Posted 4 months ago

“Mis-sold 4kg Christmas cockerel. We paid £71 for a 4kg cockerel only to receive a 3.27kg cockerel this morning - 23rd Dec. We've been trying to get hold of them all day via phone, email, web-chat and Facebook. No answer. Shockingly bad service. We would never use them again and suggest you don't waste your time or money either.”

Helpful Report

Posted 4 months ago

“Service & ordering couldn't have been better. Notified at each stage and delivered with care and on time. Very courteous courier. We have not eaten the fillet steak yet as are saving it for Boxing Day but we are very much looking forward to it being on our Christmas table!”

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Posted 4 months ago

“We have bought several different types of meat over the years. It has never disappointed. Ed will continue to support them knowing that we will have the best.”

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Posted 4 months ago

“Good selection. Reasonable value. Thoughtfully packaged. Always delivered on time.”

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Posted 4 months ago

“Amazing quality. Love evrything. Only problem is with the website. Does not give a delivery date on the account.”

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Posted 4 months ago

“Information is key. You lot totally on point. Fantastic. !!! Products I ordered ( and I live in the states ) turned up on time and were delicious. Thank you. Quality. !!!! Cheers.”

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Posted 4 months ago

“All straight forward to order”

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Posted 4 months ago

“Please view sent email!!”

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Posted 4 months ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,746 reviews