Pipers Farm Reviews

4.9 Rating 5,628 Reviews
97 %
of reviewers recommend Pipers Farm
4.9
Based on 5,628 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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This was my first order from PF. Everything arrived in good condition and within the timeslot I was given. Loved the compostable/recyclable packaging. So far, we have really liked everything we've tried so will be reordering.
Helpful Report
Posted 1 month ago
Dear Maya, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and feedback. We're thrilled to hear that your first order from Pipers Farm was a success. It's wonderful to know that everything arrived in good condition and within the designated time slot. We take pride in ensuring the best customer experience from start to finish. We're also glad to hear that you loved our compostable/recyclable packaging. Sustainability is a core value at Pipers Farm, and we strive to make environmentally conscious choices in every aspect of our business. Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon! Kind regards, Georgina
Posted 1 month ago
I love shopping from Pipers. I love the variety, especially the “nose to tail” section. I particularly love the cultured cream. All the produce is delicious.
Helpful Report
Posted 1 month ago
Dear Cathryn, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you love shopping with us and appreciate the variety we offer, especially in our "nose to tail" section. It's good to know that you particularly enjoy our cultured cream. We strive to provide the highest quality products to our valued customers like yourself, and it's truly rewarding to receive such positive feedback. Thank you for being a loyal customer and for continuously choosing Pipers Farm. We genuinely appreciate your support and trust in our brand. Best regards, Georgina
Posted 1 month ago
Excellent quality food. We have been pleased with every order. Our favourite is the free range chicken and the lamb burgers were delicious! I phoned in regards to an order and the person I spoke to was very helpful and polite. Would definitely recommend Pipers Farm!
Helpful Report
Posted 1 month ago
Dear Lynne, Thank you so much for leaving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been pleased with every order from Pipers Farm. We're delighted that you enjoyed our excellent quality food, especially our Free Range Chicken and delicious Lamb Burgers. It's wonderful to know that you found our team member helpful and polite when you called regarding an order. Your recommendation means the world to us, and we are grateful to have you as a loyal customer. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! Best wishes, Georgina
Posted 1 month ago
I cannot fault the quality of Piper’s Farm grass fed meat it is excellent and tastes so good. The only fault i find is that things are often left off the list but no comment is made as to why. Kathy Perris.
Helpful Report
Posted 1 month ago
Hi Kathy, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve so we will do our best to pre-warn customers on the out of stock products before the orders are delivered. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina
Posted 4 weeks ago
Have been ordering from these guys for several years. Always great quality. Imo only thing Pipers could improve is making all packing biodegradable.
Helpful Report
Posted 1 month ago
Dear Whitney, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We appreciate your support and loyalty as a customer. We are thrilled to hear that you have been ordering from us for several years and always find our products to be of great quality. Your kind words truly mean the world to us and serve as a reminder that we are on the right track. We also appreciate your suggestion regarding our packaging. We are constantly striving to make more sustainable choices, and your feedback helps us identify areas for improvement. Rest assured that we are actively working towards making all our packing biodegradable. Once again, thank you for your glowing review and for being a valued part of our Pipers Farm family. We look forward to serving you for many more years to come! Best wishes, Georgina
Posted 3 weeks ago
we have been very happy with all meat & fish we've had from pipers farm & also I forgot to put a code in on my last order & sent them an email not thinking I would get response as it was only a very small amount only to be told it was being refunded ! surprised & delighted with pipers farm response .
Helpful Report
Posted 1 month ago
Dear Paul, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you have been very happy with all the meat and fish you have received from us. Our team works tirelessly to ensure that we provide the highest quality products to our valued customers like you. We also wanted to express our gratitude for your kind words about our customer service. We always strive to go above and beyond for our customers, and we are thrilled to hear that you had a positive experience. It warms our hearts to know that you were surprised and delighted by our swift response to your query and the refund provided. Thank you once again for being a loyal customer of Pipers Farm. Your continued support means the world to us. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best wishes, Georgina
Posted 1 month ago
Excellent every time :) love the quality!
Helpful Report
Posted 1 month ago
Dear Tareen, Thank you so much for your 5-star rating of Pipers Farm! We are incredibly grateful for your kind words and ongoing support. It's truly heartwarming to hear that you find our products excellent and appreciate the quality we deliver. Thank you again for choosing Pipers Farm. We truly appreciate your feedback and continued support! Best wishes, Georgina
Posted 1 month ago
Usually great meat
Helpful Report
Posted 1 month ago
Dear Hugh, Thank you so much for taking the time to share your feedback regarding the Grass Fed Rolled Beef Brisket. We truly appreciate you reaching out to let us know about your experience. Firstly, we would like to apologise for the disappointment you experienced with your second purchase. We understand how frustrating it can be to receive a product that does not meet your expectations, especially after having a positive experience with the first one. It must have been incredibly disappointing to find that the second brisket was not up to par and consisted of a substantial amount of fat. We value your satisfaction as our customer, and we genuinely apologise for any inconvenience caused. Your feedback is crucial to us as it helps us identify areas for improvement. We are constantly striving to offer the best quality products and ensure that every customer receives a positive experience. We thank you again for your loyalty to Pipers Farm. Best wishes, Georgina
Posted 1 month ago
As alway 1st class service & produce.
Helpful Report
Posted 1 month ago
Dear Ingrid, Thank you so much for your incredible 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you had a first-class experience with both our service and produce. As always, we strive to provide the best for our valued customers like you. Your loyalty means everything to us, and we can't thank you enough for choosing us time and time again. We look forward to continuing to serve you with the highest quality products and service. Warm regards, Georgina
Posted 1 month ago
Great produce, fast shipping, and always well packaged.
Helpful Report
Posted 1 month ago
Dear Tze, Thank you so much for awarding us with a fantastic 5-star rating for Pipers Farm. We truly value your support and loyalty as our customer. We're delighted to hear that you appreciate our great produce, fast shipping, and the fact that we always ensure our packages are well protected. Your words mean a great deal to us and reinforce our commitment to providing top-notch service. Once again, thank you for your kind words and for being a loyal customer. We look forward to continuously serving you with the highest quality products. Best wishes, Georgina
Posted 3 weeks ago
Really impressed by the bit of meat we received. It was super yummy.
Helpful Report
Posted 1 month ago
Dear Michael, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your support and are thrilled to hear that you were impressed your order. We strive to provide our customers with the highest quality products, and your positive feedback is very encouraging to us. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to serving you again in the future! Kind regards, Georgina
Posted 1 month ago
Very happy with the food. Always enjoy it. Any problems are sorted out by polite staff.
Helpful Report
Posted 1 month ago
Thank you so much, Janice, for your fantastic 5-star rating and your kind words about Pipers Farm! We are delighted to hear that you are very happy with our food and always enjoy it. Our dedicated team takes great pride in serving you the best quality products and ensuring that any problems are resolved promptly by Customer Services. We truly appreciate your loyalty as a customer, and we look forward to continuing to provide you with exceptional food and service.
Posted 1 month ago
Amazing products and very good quality ❤️☺️
Helpful Report
Posted 1 month ago
Dear Alexandra, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina
Posted 1 month ago
Always so pleased with the wonderful food I receive when I order from Pipers. The quality is excellent and the care of how it is packaged and shipped is perfect.
Helpful Report
Posted 1 month ago
Dear Andy, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your feedback and we're thrilled to hear that you are always pleased with the wonderful food you receive when ordering from us. We are grateful to have you as a loyal customer, and we are committed to continuously providing you with the best possible food and service. If there's anything else we can do to enhance your experience with Pipers Farm, please don't hesitate to let us know. Thank you once again for your support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 3 weeks ago
meat has always been of excellent quality and taste. We like to know that we can eat meat which is farmed in this sustainable way. No problems at all with delivery
Helpful Report
Posted 1 month ago
Dear Margaret, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to know that you have consistently found our meat to be of excellent quality and taste. Your kind words about our sustainable farming practices mean a lot to us. It's our mission to provide delicious meats while prioritising the welfare of our animals and the sustainability of our farming methods. We are also delighted to hear that you had no issues with the delivery of your orders. Ensuring a smooth and timely delivery experience is important to us, and we're glad to know that we met your expectations. As a loyal customer, your continued trust and support are incredibly valued. We're honoured to have you as part of our Pipers Farm community. If there's anything else we can do to improve your experience or if you have any questions, please feel free to reach out. We're always here to help. Thank you again for being a wonderful customer! Best wishes, Georgina
Posted 3 weeks ago
Buying from a farm with integrity feels so much better than buying meat from the supermarket. I love that it’s grass fed and I’m happy to pay more to get a far more premium product. It works very well for me that it’s frozen as it causes less waste and it’s fresher. On a side note, the packaging and branding is fabulous. Thank you Pipers Farm!
Helpful Report
Posted 1 month ago
Dear Joanna, Thank you so much for your amazing 5-star rating of Pipers Farm! We're overjoyed to hear that you appreciate our commitment to integrity and sustainability. We couldn't agree more that buying from a farm with integrity feels so much better than purchasing meat from the supermarket. We take great pride in offering grass-fed, premium products that are definitely worth the investment. It's fantastic to know that our collection of frozen products aligns perfectly with your values, ensuring less waste and guaranteeing fresher produce. We're thrilled to hear that our packaging and branding have caught your eye! We believe in providing an exceptional experience from start to finish, and our attention to detail truly matters to us. We sincerely appreciate your loyalty as a customer and we can't thank you enough for choosing Pipers Farm. Thank you again, and we look forward to serving you for many more delicious meals to come! Best wishes, Georgina
Posted 3 weeks ago
All looks lovely. Only tried the mutton roll but was lovely and tender. Rack of lamb tomorrow Dover sole tonight. Spoiling myself! Will order again without doubt.
Helpful Report
Posted 1 month ago
Dear Barry, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoyed our mutton roll and found it lovely and tender. It sounds like you have quite the feast planned with the rack of lamb and Dover sole. We are delighted to know that you plan on ordering from us again, and we can't wait to exceed your expectations once more. Thank you for choosing Pipers Farm! Best wishes, Georgina
Posted 3 weeks ago
I am so happy I came across Pipers Farm. I have used similar providers but the quality was no where near as good. Everything is amazing quality and the range is so wide. The no waste sustainable approach to farming and consuming meat is what everyone should get educated about. The delivery service and packaging is spot on as well. Would highly recommend.
Helpful Report
Posted 1 month ago
Dear Nelli, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you are happy with our products and services. We are delighted that you came across Pipers Farm and that our quality exceeds that of similar providers you have used before. Providing amazing quality and a wide range of products is something we are very proud of. We couldn't agree more with your appreciation for our no waste sustainable approach to farming and consuming meat. It is essential for everyone to be educated about this important aspect, and we are delighted that you recognise its value. Furthermore, we are glad that our delivery service and packaging met your expectations. We always strive to provide the best possible experience for our customers from start to finish. Thank you again for being a loyal customer. We truly appreciate your support and highly recommend you to others as well. Best wishes Georgina
Posted 3 weeks ago
Very good, excellent.
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Posted 1 month ago
Dear Ewa, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina
Posted 1 month ago
Amazing quality and service. My go to for all meat, I never buy from the supermarket anymore. You can taste the difference! Will be a forever customer
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Posted 1 month ago
Dear Andy, Thank you so much for your fantastic 5-star rating of Pipers Farm! We really appreciate your support and are thrilled to hear that you find our quality and service amazing. It's wonderful to know that we have become your go-to source for all meat and that you no longer need to rely on supermarket purchases. We take pride in providing a taste that truly sets us apart from the rest. Thank you again for choosing Pipers Farm! Warm regards, Georgina
Posted 1 month ago
Pipers Farm is rated 4.9 based on 5,628 reviews