Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.83

4.8 Rating 6,601 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

Write Your review

Tell us how Pipers Farm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my third order from Pipers Farm. This time I had the porj loin, which was deliscious, full of flavour and tender. Also the free renge chicken, again soo tasty. And six bacon rashers, of which I served two with liver. The rest in a bacon sandwhich, yummy.”

Helpful Report

Posted 6 days ago

“First order from Pipers Farm. Arrived on time and in environmentally friendly packaging. My disappointment was that our Christmas turkey was delivered with a best before date of 24th December. Apparently it will be fine but just won't be "at its best". Surely a Christmas turkey should be at its best for Christmas day? I was a little worried about cooking it, however it was fine and all the family commented on how tasty it was. Just really disappointed that they could not deliver a turkey that I could confidently cook on Christmas Day itself.”

Helpful Report

Posted 6 days ago

“We had the cooked ham, I cooked it a bit more in Coca-Cola and made a mustard gravy, the meat was fantastic!”

Helpful Report

Posted 1 week ago

“Satisfactoy service asy to order”

Helpful Report

Posted 1 week ago

“I cannot imagine our Xmas without a box of goodies from the Pipers Farm. Or Easter. Or any gathering that involves food. Just wonderful food and service.”

Helpful Report

Posted 1 week ago

“Pre-ordered our Christmas delivery on 1 November for delivery on 23 December. The delivery never arrived... and the order hasn’t even been passed to DPD. Despite three emails, multiple phone calls, and repeated attempts via live chat, there has been no response whatsoever. No update, no explanation, no warning that our Christmas order wouldn’t arrive. Just complete silence. £180 has left my account since november and 'order confirmed', yet there is no food and no communication. That is not a delay or cancellation, it is a total failure of customer service and basic business responsibility. At best, this shows severe mismanagement. At worst, it feels like taking money for orders they are unable or unwilling to fulfil (bankruptcy?) Failing to deliver a Christmas order is bad enough. Failing to communicate at all is unacceptable. Judging by recent reviews, this is clearly not an isolated incident. I will never use Pipers Farm again and would strongly caution anyone considering them for something important like a Christmas order. This has been a stressful, disappointing experience and completely undermines any trust in the brand. Thankfully I live in London so lots of stores still open, but if I still lived in the countryside there would be no other choice. Not worth the risk ordering from them.”

Helpful Report

Posted 1 week ago

“Always lovely meat from pipers, delivery spot on too. Never had anything bad from here.”

Helpful Report

Posted 1 week ago

“Mis-sold 4kg Christmas cockerel. We paid £71 for a 4kg cockerel only to receive a 3.27kg cockerel this morning - 23rd Dec. We've been trying to get hold of them all day via phone, email, web-chat and Facebook. No answer. Shockingly bad service. We would never use them again and suggest you don't waste your time or money either.”

Helpful Report

Posted 1 week ago

“Service & ordering couldn't have been better. Notified at each stage and delivered with care and on time. Very courteous courier. We have not eaten the fillet steak yet as are saving it for Boxing Day but we are very much looking forward to it being on our Christmas table!”

Helpful Report

Posted 1 week ago

“We have bought several different types of meat over the years. It has never disappointed. Ed will continue to support them knowing that we will have the best.”

Helpful Report

Posted 1 week ago

“Good selection. Reasonable value. Thoughtfully packaged. Always delivered on time.”

Helpful Report

Posted 1 week ago

“Amazing quality. Love evrything. Only problem is with the website. Does not give a delivery date on the account.”

Helpful Report

Posted 1 week ago

“Information is key. You lot totally on point. Fantastic. !!! Products I ordered ( and I live in the states ) turned up on time and were delicious. Thank you. Quality. !!!! Cheers.”

Helpful Report

Posted 1 week ago

“All straight forward to order”

Helpful Report

Posted 1 week ago

“Please view sent email!!”

Helpful Report

Posted 1 week ago

“The free range chicken kievs were delicious. Much larger than expected. Easy to cook. Tasty. The chicken broth was very good. Have not used the grass fed minced beef yet but you can see the quality of the meat. Am very happy with Pipers products.”

Helpful Report

Posted 1 week ago

“Ordered for our goddaughter who lives in Scotland. This is her second parcel and was so impressed that we sent her the cheese and charcuterie this year. As soon as it arrives she rings me to say it looks wonderful. Inviting her friends round to share with her. Pipers Farm has a great variety and easy ordering and arrived on the due date. Thanks”

Helpful Report

Posted 1 week ago

“It was my first time ordering from Pipers Farm and I can truly say I was very impressed with the quality of the chicken breast and burgers. Now Im glad that I put a big Christmas order in a while ago. Worth giving it a go. Honestly you won’t be disappointed. ☺️”

Helpful Report

Posted 1 week ago

“Dealings with the farm were fine, but DPD dumped our expensive package in our paddock 50 from the house. By the time we found the package, it was totally soaked by the heavy rain. You need to engage a more reliable courier!”

Helpful Report

Posted 1 week ago

“Always great quality produce at a reasonable price”

Helpful Report

Posted 1 week ago

Pipers Farm is rated 4.8 based on 6,601 reviews