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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,796 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,757
 Insights Metrics Info
4.8
Based on 6,796 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul Mclean
Verified Buyer
“First order from edenmore and it was superb. Everyone enjoyed the potato curry and we tried the stake and ale pies yesterday and again the quality shone through. Got the ravioli and need another type of beef pie to still try but if they of the same quality as items we tried then we will be very happy. Will most definitely order again each month. Delivery was excellent and packaging also was first rate. I honestly could not be happier with edenmoor products we have tried. 5 stars well earned.”
Helpful Report
Posted 4 weeks ago
Hi Paul, Thank you for your fantastic review. We’re thrilled you enjoyed the potato curry, the steak and ale pies, and the ravioli, and that the delivery and packaging met your expectations. We can’t wait to help with your next monthly Edenmoor order. Kind regards, Team Edenmoor (formerly Pipers Farm)
Posted 3 weeks ago
Jacqueline
Verified Buyer
“I have been using Pipers/Edenmoor now for over a year and I can honestly say that everything I have received has been perfect. The chicken tastes likes proper chicken, the short ribs are perfect slow roasted or in a ragu, pork chops are juicy & fat, duck was delicious and the black pudding and pork sausages are my go to when I need that filling weekend breakfast before a long hike. I've also used both the beef bones & chicken carcasses to make fantastic stock. It has all come perfectly packaged with sustainable wool packing and re-usable ice blocks. Cannot recommend highly enough - well done!”
Helpful Report
Posted 4 weeks ago
Hi Jacqueline, Thank you so much for your wonderful review. We’re delighted to hear that everything from Edenmoor has met your expectations for over a year—from the chicken to the ribs, pork chops, duck, black pudding, and sausages, plus your stocks and packaging. Your kind words mean a lot to us, and we’re grateful for your loyal support. We look forward to serving you again soon. Warm regards, Liz, Edenmoor
Posted 3 weeks ago
Colin Brooks
Unverified Reviewer
“The Beef Wellington's are to die for. The Filet Steak and Filling are devine. We enjoyed with some Jersey Royal Potatoes, Stem Brocalli, and Julian Carrot, and a rich gravy. Though a little pricey well worth it if you are having a dinner party, One easily feeds two. Have yet to try the Vension Wellington, next on the list. Highly recommended.”
Helpful Report
Posted 4 weeks ago
Hi Colin, Thank you for the fantastic review! We’re delighted you’re loving the Beef Wellington and the Filet Steak with all the accompaniments. It’s great to hear the Jersey Royal Potatoes, stem broccoli, and Julian carrots hit the spot, and that the gravy came together nicely. While it is a bit premium, we’re glad you find it worth it for a dinner party. We’ll look forward to you trying the Venison Wellington next. All the best, Liz Team Edenmoor
Posted 3 weeks ago
H S Imoukhuede
Verified Buyer
“Always get high quality meat delivered.”
Helpful Report
Posted 4 weeks ago
Hi H, Thank you for your fantastic review. We’re delighted you always receive high-quality meat delivered. Kind regards, Liz Team Edenmoor
Posted 3 weeks ago
Lottie Carey
Verified Buyer
“Fantastic customer service, prompt delivery, delicious meat … what more could you want - 5 stars 🌟”
Helpful Report
Posted 4 weeks ago
Ann-Marie Purkiss
Verified Buyer
“I but grass fed beef and lamb bones from Edenmoor to make bone broth. Its delicious. The bones arrive frozen packaged in a box lined with compostable wool and with ice blocks. They arrive with a few days from ordering. Very happy with my bones!”
Helpful Report
Posted 4 weeks ago
Jennifer Finney
Verified Buyer
“I've ordered Pork Chops, Lamb Chops, Steak, Chicken and Duck legs and breasts and all have been great quality and the taste is nothing short of wonderful. Once you taste Edenmoor's meat you won't want to try anyother.”
Helpful Report
Posted 1 month ago
Hi Jennifer, Thank you for your wonderful review. We're thrilled you loved all of the items, great to hear the quality and taste were outstanding. We truly appreciate your support and look forward to your next Edenmoor order. Best Wishes, James
Posted 4 weeks ago
Christine Dolan
Verified Buyer
“Delivered in good time and well packed Hot cross buns are delicious and love the oil”
Helpful Report
Posted 1 month ago
Hi Christine, Thank you for your wonderful review. We're delighted the delivery was prompt, the buns arrived well packed, and you enjoyed the hot cross buns and the oil. We truly appreciate your support and look forward to your next Edenmoor order. Best Wishes, James
Posted 4 weeks ago
Alan Dyche
Verified Buyer
“re. brisket, delivery by DPD .messaged them to leave order at rear door on step. they messaged back saying delivery instructions were made. I left a insulated bag on the rear step then went to a hospital appointment, received a message saying delivery was made. note delivered on front open porch in full sun. not very good at all, if delivered by DPD in future I will not be ordering again. A.DYCHE@NTLWORLD.COM”
Helpful Report
Posted 1 month ago
Andrew Blount
Verified Buyer
“Good value. Delicious meat that's hard to source in my local supermarket. Reliable and inexpensive delivery.”
Helpful Report
Posted 1 month ago
Carolyn Peach
Verified Buyer
“Easy to order and very efficient next day delivery. Tried the mutton loin - I've never cooked this joint before - I cooked with caremelised carrots and flatbreads (recipe on the website) - delicious. All other meats purchased in freezer. All arrived in frozen state with excellent packaging.”
Helpful Report
Posted 1 month ago
Hi Carolyn, Thank you so much for your kind words. We’re delighted to hear the ordering was smooth, delivery was prompt, and the mutton loin (with caramelised carrots and flatbreads) was delicious. Great to know the packaging kept everything frozen as it should be. We’ll be here for your next tasty adventure! Best Wishes, James
Posted 1 month ago
Reeshma Jamal
Verified Buyer
“Delivery was good and delivered when they advised. Beef burgers had bits of fat that i had to remove from my mouth so wasn't a huge fan however pork burgers were good and tasty. Burger buns weren't anything special.”
Helpful Report
Posted 1 month ago
Jane Shawyer
Verified Buyer
“As you this was my first order with you. I have put all the items in the freezer so as yet I haven't had the opportunity to eat any of them. Alas also as you know one of the items (Chicken Keiv) was missing but you have issued me with a refund and the matter was resolved satisfactorily.”
Helpful Report
Posted 1 month ago
Hi Jane, Thank you for taking the time to share your experience with us. We’re glad the refund for the missing Chicken Kiev resolved things to your satisfaction, and we’ll ensure smoother orders in the future. If there’s anything else you need, we’re here to help. Best Wishes, James
Posted 1 month ago
Diana Rolling
Verified Buyer
“Quality always excellent and reasurring to know animals raised and slaughtered ethically”
Helpful Report
Posted 1 month ago
Mr J K Cunningham
Verified Buyer
“£137 for a roast of beef. Ok that’s fine for fresh food. But alas, the roast was frozen, rock hard. They tell me that’s what they do, freeze the beef. Avoid.”
Helpful Report
Posted 1 month ago
Hi J, We’re sorry to hear you were disappointed. As explained in our email correspondence, our products are professionally blast frozen at peak condition to preserve quality, freshness and consistency during storage and delivery without the need for additional ingredients that others may include and to also help minimise on food waste. This is clearly stated on the product page and our FAQs. Many customers specifically choose this option so they can store premium cuts safely without compromising quality. We appreciate that this may not have matched your expectation on this occasion, but we do stand firmly behind the quality and welfare standards of our beef. Best Wishes, James
Posted 1 month ago
Ladi Williams
Verified Buyer
“🔹Superb packaging 🔹Constant tracking info till delivery 🔹Good quality product”
Helpful Report
Posted 1 month ago
Rhiannon Gardner
Verified Buyer
“Excellent service and the best produce!”
Helpful Report
Posted 1 month ago
Hi Rhiannon, Thank you so much for your kind words. We’re thrilled you’re enjoying the service and our produce. We’ll keep delivering the quality you expect. Best Wishes, James
Posted 1 month ago
Chris Pole
Verified Buyer
“My meat arrived when it sait it was going to, heavily packaged in a wool wrapper and frozen solid. Excellent service.”
Helpful Report
Posted 1 month ago
Hi Chris, Thank you for your kind words. We’re glad the delivery was on time and that you were satisfied with the packaging and service. We’ll keep up the good work to ensure your meat arrives as expected in the future. Best Wishes, James
Posted 1 month ago
Jason Taylor
Verified Buyer
“So far the Beef and Venison has been Faboulous! The Venison Osso Bucco is lovely, and the Beef and Venison bones had plenty of meet on them. It made a gorgeous Collagen base. Already ordering again ,and still have meat in my freezer!”
Helpful Report
Posted 1 month ago
Hi Jason, Thank you so much for your kind words. We’re thrilled to hear the Beef and Venison is hitting the mark and that the Venison Osso Bucco and bones are providing such great bases. It’s great to know you’re already reordering and have meat waiting in the freezer. We’ll keep up the good work to ensure the quality stays top-notch. Kind regards, Team Edenmoor (formerly Pipers Farm)
Posted 1 month ago
Alex Barnes
Verified Buyer
“The food quality is excellent but Edenmoors marketing is very misleading. Was tempted into making a purchase upon receiving a marketing email... I decided to cash in some reward points to help with the cost only to find out at checkout that they can't be used as two of the five items in my cart where already discounted. I could understand if all the items in the cart had already been discounted. Splitting the order would have cost me more in delivery charges than the reward voucher was worth. To add insult to injury the reward voucher will expire before I can use it! Long time customer very underwhelmed :(”
Helpful Report
Posted 1 month ago
Hi Alex, Thank you for taking the time to share your experience. I’m very sorry to hear about the confusion with the reward points and the expiry issue, unfortunately we aren't able to double discount items but we can absolutely look at getting your voucher corrected for you. Please could you share your order number with our customer service team by emailing hello@edenmoor.com. Again, apologies for the hassle this caused. We value you as a long-time customer and will use your feedback to improve our communications. Best Wishes, James
Posted 1 month ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,796 reviews
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