Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,745 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great company! The meat is incredible, such high quality and butchered beautifully. Love the use of regenerative farming techniques like mob grazing! So great for the soil which is fantastic (read sacred cow to find out why this is so great) the animal welfare is the best I've seen, I think companies like this need to be supported and protected. Last thing the price is great and the rewards are brilliant. Will keep recommending to everyone and ordering weekly.”

Helpful Report

Posted 2 years ago

Hello Ben Wow, thank you so much for this absolutely fantastic review about us here at Pipers Farm. To see what you have had to say about us here is brilliant and we are thrilled to see all of these positive things you have mentioned, I will make sure that the team sees this. We at Pipers Farm believe that our farming techniques are the best way for our animals to live a happy life and then be able to produce the best products for our customers than to have. We are so glad to hear that you're so happy with this and with how we run things here and so glad to have your support. Thank you so much for taking the time to write this review, we can't wait to hear about your future orders. Many thanks Pipers Farm

Posted 2 years ago

“The service was good but the quality of the product is pretty bad to be honest, the sausages are on par with value super market brands (walls, Richmond etc) Steak was ok, but nothing special You use a butcher to get better than supermarket and sadly the products on offer through Edenmoor don’t, in my opinion, pass that test.”

Helpful Report

Posted 2 days ago

Hi Simon, Thank you for taking the time to share your experience. I’m sorry to hear that the product quality didn’t meet your expectations and that the sausages and steak weren’t up to the level you’d expect from a butcher. We appreciate your honesty and will pass these points to our team for review. If you’d like, we’d be glad to discuss options to make this right, such as a replacement, refund, or guidance on cooking to improve results. Please feel free to reach out with your order details. Kind regards, Liz Team Edenmoor

Posted 2 days ago

“Great choice of products and quick delivery. The quality of the grass fed and free range meats taste so much better than anything else I have purchased from.”

Helpful Report

Posted 3 days ago

Hi Sharon, Thank you for the fantastic feedback. We’re thrilled you’re enjoying the grass-fed and free-range meats and that you’ve noticed a difference with Edenmoor. Best Wishes, Liz Team Edenmoor (formerly Pipers Farm)

Posted 3 days ago

“Excellent produce and wide range of choices, reliable delivery and very straightforward to order - we aren’t buying our meat from anywhere else at the moment as hard to beat!”

Helpful Report

Posted 4 days ago

Hi Ben, Thank you for the fantastic feedback. We’re delighted you’re enjoying the range, reliability, and ease of ordering, and that Edenmoor is your go-to for meat at the moment. Best Wishes, Liz Team Edenmoor

Posted 4 days ago

“Quick delivery and safely packed. Great quality. Some item was missing in delivery and it was quickly resolved by refund. Thank you and definitely will order more soon.”

Helpful Report

Posted 5 days ago

“Ordered a haunch of venison as an alternative to lamb for an Easter family meal. As I've never had venison before I was a little apprehensive as to whether I would like it. I need not have worried. The whole family enjoyed it. I would have no hesitation in buying anything from Edenmoor in the future.”

Helpful Report

Posted 1 week ago

Hi Anthony, Thank you for the fantastic feedback. We’re delighted to hear the venison was a hit with the whole family and that you’d consider Edenmoor again in the future. Best Wishes, Liz, Edenmoor

Posted 5 days ago

“We have been keen to eat grass-fed, organic products for some time now and had previously tried this service when it was known as Pipers. I am pleased to say the excellent standard has remained. The website is straightforward and easy to use, ordering is simple, and delivery is consistently prompt. We ordered a month’s supply and are currently in our second week. The quality of the meat, poultry and stock is outstanding — everything has been absolutely delicious. I also particularly value the points system and recycling initiatives, which we are looking forward to using. Thank you.”

Helpful Report

Posted 1 week ago

Hi Victoria, Thank you for the wonderful feedback about Edenmoor. We’re delighted the site is easy to use, delivery is prompt, and the quality of our products remains outstanding. It’s great to hear you’re enjoying the points system and recycling initiatives as well. We really appreciate your support and look forward to serving you again soon. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“Excellent products ethically produced from selected farmers who value the countryside and nature. I highly recommend this company.”

Helpful Report

Posted 1 week ago

Hi Brian, Thank you for the wonderful feedback. We’re delighted you’re happy with our ethically produced products and that you’d recommend Edenmoor. We value your support and look forward to serving you again soon. Best Wishes Liz, Team Edenmoor

Posted 1 week ago

“The package arrived with the meat beautifully packaged. We cooked the leg of lamb on Easter Sunday and it was without doubt the best piece of meat we have had in a very long time. The taste was much richer and the meat although tender had more structure than the meat you get anywhere else. I guess the lamb was a little fitter !! It was an absolute delight and something that should have lasted 4 of us for a good few days was gobbled up on the same day. We and out stuffed bellies could not recommend Edenmoor more! And by the way it cost much less than out local butcher !”

Helpful Report

Posted 1 week ago

Hi Miroslava, Thank you for the wonderful feedback. We’re delighted the leg of lamb was absolutely delicious and great value for money. It’s fantastic to hear you enjoyed Easter with our meat, and we truly appreciate your support. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“I have always found that this company (previously Piper's Farm) provides excellent quality, good tasting meat. I had a complaint about my last delivery from Edenmoor, as a whole beef fillet was delivered in three small pieces - not what I expected as a centrepiece for a special meal. However, when I let them know about this the customer service department apologised and arranged a refund, and have said that they are investigating so that this does not happen again.”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for sharing your experience and for your overall positive feedback on our meat quality. We’re glad that the issue with the beef fillet was resolved with a refund and that our team is looking into preventing this from happening again. We appreciate you sticking with Edenmoor (formerly Piper’s Farm) and value your continued support. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“The 2.7 kg duck that I ordered last week was exceptional. I cooked it slowly for 4 hours to get it crispy, but the meat remained succulent and the flavour was outstanding, possibly the best duck I have tasted.”

Helpful Report

Posted 1 week ago

Hi Richard, Thank you for the fantastic 5-star review! We’re thrilled you enjoyed the 2.7 kg duck and that it cooked to perfection for you. Your feedback on the flavor and texture means a lot to us. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“We really value the quality of the food. Chicken that is safe and good for you is particularly important to us.”

Helpful Report

Posted 1 week ago

Hi Robert, Thank you for the fantastic 5-star review! We’re delighted you value the quality of our food and that chicken being safe and good for you matters to you. We appreciate your support and hope to serve you again soon. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“only tried the bacon and saugages at the moment but they were excellent”

Helpful Report

Posted 1 week ago

Hi Rosemary, Thank you for the fantastic 5-star review! We’re delighted you enjoyed the bacon and sausages. We hope you’ll try more soon. Best Wishes, Liz, Edenmoor

Posted 1 week ago

“Turned up on the day well packed and frozen. We had a rib of beef which was delicious, it would be handy having some cooking times, as I struggled to find them on the computer. Sausages very tasty and pork pie amazing. Yet to have the burgers but looking forward to them.”

Helpful Report

Posted 1 week ago

Hi Jackie, Thank you for the fantastic 5-star review! We’re delighted you enjoyed the rib of beef, sausages, and the pork pie. We’ll note your suggestion about adding cooking times to help next time. Looking forward to you trying the burgers soon. Best Wishes Liz Edenmoor

Posted 1 week ago

“Great quality meat, delivered on time”

Helpful Report

Posted 1 week ago

Hi Roger, Thank you for the fantastic 5-star review! We’re delighted you’re happy with the great quality meat and punctual delivery. We look forward to serving you again soon. Best Wishes, Liz, Team Edenmoor

Posted 1 week ago

“I am extremely pleased with Edenmoor . The meat i have purchased has been far better than Waitrose meat . The chickens i have purchased has been so tender , hence the repeated order. From burgers to chicken stir fry , pork chops are more , everything has been exceptional quality. Also the meat delivered is well packaged and still frozen on arrival. The delivery is also on time . I whole heartly recommend Edenmoor .”

Helpful Report

Posted 1 week ago

Hi Christina, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re enjoying the meat and that our delivery and packaging meet your expectations. Your repeated orders mean a lot to us. Best Wishes, Liz, Team Edenmoor

Posted 1 week ago

“Delicious Monkfish and Seabass and chocolate pistachio tarts to die for! Beautiful pastry thick dark chocolate but not sickly and the pistachios are a great match 😊”

Helpful Report

Posted 1 week ago

Hi Andrea, Thank you for the wonderful 5-star review! We’re thrilled you enjoyed the monkfish, seabass, and those chocolate pistachio tarts—great to hear the pastry and flavours hit the spot. We look forward to welcoming you back soon. Best Wishes, Liz, Team Edenmoor

Posted 1 week ago

“It wasn't for me lm afraid. We didn't like the taste. The ribeye steak was square,never seen anything like it. The breakfast sausage were white ,but the dog loved them. The final thing is the pork which we're eating today. Fingers crossed we will like it. I'm sorry Edenmoor that this wasn't more positive but l won't be buying again.”

Helpful Report

Posted 1 week ago

Hi Rossannah, Thank you for taking the time to share your experience. I’m sorry to hear the taste and presentation didn’t meet your expectations, and that the sausages and pork weren’t up to our usual standards this time. We appreciate your honesty and will pass these points to our team for review. If you’d like, we’d be glad to discuss options for making this right, such as guidance on cooking or a courtesy remedy. Please feel free to reach out with your order details. Kind regards, Liz, Team Edenmoor

Posted 1 week ago

“Reliable, listen to their customers requests, good quality produce.”

Helpful Report

Posted 1 week ago

“Very pleased, lovely food, always delicious”

Helpful Report

Posted 1 week ago

“This was the second order from Edenmoor and it certainly was worth paying the extra. Tasty and enjoyed”

Helpful Report

Posted 1 week ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,745 reviews