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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,861 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
4.8
Based on 6,861 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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“What a great company! The meat is incredible, such high quality and butchered beautifully. Love the use of regenerative farming techniques like mob grazing! So great for the soil which is fantastic (read sacred cow to find out why this is so great) the animal welfare is the best I've seen, I think companies like this need to be supported and protected. Last thing the price is great and the rewards are brilliant. Will keep recommending to everyone and ordering weekly.”
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Posted 3 years ago
Hello Ben Wow, thank you so much for this absolutely fantastic review about us here at Pipers Farm. To see what you have had to say about us here is brilliant and we are thrilled to see all of these positive things you have mentioned, I will make sure that the team sees this. We at Pipers Farm believe that our farming techniques are the best way for our animals to live a happy life and then be able to produce the best products for our customers than to have. We are so glad to hear that you're so happy with this and with how we run things here and so glad to have your support. Thank you so much for taking the time to write this review, we can't wait to hear about your future orders. Many thanks Pipers Farm
Posted 3 years ago
“Really pleased with the food I ordered for myself and elderly relative, good quality well packed and tasty, fed up with supermarket rubbish cruelly produced, certainly going to keep using, thank you”
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Posted 8 hours ago
“My order arrived a day late due to transport problems on the roads. Hence some items arrived partially defrosted. However Customer Support was speedy to respond, and reassuring. I have made some really tasty bone broth with a bone pack and the belly pork joint was extremely succulent and delicious. Far superior to supermarket meat. Will buy from them again.”
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Posted 2 days ago
“Lovely chicken well wrapped but the delivery man left the box on the doorstep even though it clearly stated to be left inside the porch I also left a note on the doorstep,and he didn't knock. It was a hot day and luckily I was at home. But the chicken is delicious. Thankyou”
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Posted 1 week ago
“Such quality products from know sources and a jot to cook with. Thank you”
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Posted 1 week ago
“Love your pies!! Love your black pudding & love your bacon😁”
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Posted 1 week ago
“Excellent meat quality, super professional delivery services and extreme attention to details.”
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Posted 1 week ago
“The lamb and pork I bought was very tasty, however the chicken was tough and not great. Not sure it was value for money for me sorry.”
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Posted 2 weeks ago
Hi Lynda, Thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed the lamb and pork, although we’re sorry the chicken wasn’t to your liking and that you didn’t feel the order represented good value for money. As this was your first order with us, we would have really appreciated the opportunity to help if you had contacted our customer service team at the time. We always want to hear when a customer isn’t happy with a product, as it gives us the chance to understand what went wrong, investigate it with our team and, where appropriate, put things right. We do appreciate you sharing your experience through your review, and we’ll ensure your comments regarding the chicken are passed on to our team. We hope you’ll give us another opportunity to provide you with an experience that better reflects the quality we aim to deliver. Best Wishes, James
Posted 2 weeks ago
“I have had the most beautiful Topside joint and grass fed beef burgers. But not only excellent food I made a stupid mistake when ordering my Christmas food, the customer service in correcting this mistake was absolutely wonderful, mistake corrected, and so friendly. Buy with confidence.”
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Posted 2 weeks ago
“The meat was excellent and service and delivery faultless. So important for us to know where the meat comes from and so important for us all to support British farmers. Thank you.”
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Posted 2 weeks ago
“I ordered a mixed bag of lamb mince,beef mince, diced lamb, chicken livers and chicken thighs and all are excellet. My order arrived vey well packed. Many thanks”
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Posted 2 weeks ago
“Great comms: answered my questions very fast, even at the weekend. Fuss free ordering and delivery and most important, wonderful meat (with a minimum of guilt). Will be regularly ordering from Edenmoor.”
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Posted 2 weeks ago
“Your meat is always good quality and delicious and I really appreciate the animal welfare and organic production and raising of animals. Venison has become a firm favourite in all the forms you sell. however in the last package I received last week so not in the heat of the summer I noticed that one pack of burgers and the osso bucco were defrosting when they arrived. I know that you shouldn't refreeze meat so defrosted and we ate them over the next coupler of days. They were delivered on the planned day and about the middle of the day.”
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Posted 2 weeks ago
“Meat arrived exactly as arranged , on time & beautifully wrapped . I have only cooked & eaten the mutton chops which cooked away in a slow oven & were truly delicious , taking me back in memory to childhood winter evenings . I look forward to cooking & eating the rest of my box of delights waiting comforter in my freezer .Many thanks Edenmoor for food as it used to taste .”
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Posted 3 weeks ago
“Arrived as requested. All the meat had been packed expertly and was frozen to perfection. All the meat I have tried(it was quite a large order) has been excellent and very much enjoyed. I am already looking at another order even though I will somehow have to make room in the freezer. I salivate looking at the website. This is by far the best meat seller I have experienced for online shopping of meat especially the way the goods are packed and transported. I recommend wholeheartedly”
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Posted 3 weeks ago
“Always great quality tasty meat and fish. It never disappoints at the table.”
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Posted 4 weeks ago
“Delivered very quickly from order.meat excellent.”
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Posted 4 weeks ago
“So far we have only sampled the pork chops that we ordered but they were absolutely delicious! I slow baked them with some fennel and the taste and texture was superb. Looking forward to the lamb racks that are currently in the freezer”
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Posted 1 month ago
“I am a returning customer since Edenmoor was Pipers and have ordered a number of times so far this year. We have tried lots of different meats, as well as the pies and pasties, and the quality has always been excellent. I particularly like the focus on sustainability and the opportunity to return packaging for recycling, which is a great touch. Delivery has always been prompt and reliable, and I’ve never had an issue with an order. Great quality, good choice and a service I’m very happy to keep using.”
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Posted 1 month ago
“Pie was very tasty pastry was perfect Belly pork was good Shoulder of lamb was fantastic great flavour & meat was so tender only place I will purchase lamb from in future”
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Posted 1 month ago
“The Ham we ordered arrived promptly & was extremely tasty”
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Posted 1 month ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,861 reviews