Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,816 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great company! The meat is incredible, such high quality and butchered beautifully. Love the use of regenerative farming techniques like mob grazing! So great for the soil which is fantastic (read sacred cow to find out why this is so great) the animal welfare is the best I've seen, I think companies like this need to be supported and protected. Last thing the price is great and the rewards are brilliant. Will keep recommending to everyone and ordering weekly.”

Helpful Report

Posted 3 years ago

Hello Ben Wow, thank you so much for this absolutely fantastic review about us here at Pipers Farm. To see what you have had to say about us here is brilliant and we are thrilled to see all of these positive things you have mentioned, I will make sure that the team sees this. We at Pipers Farm believe that our farming techniques are the best way for our animals to live a happy life and then be able to produce the best products for our customers than to have. We are so glad to hear that you're so happy with this and with how we run things here and so glad to have your support. Thank you so much for taking the time to write this review, we can't wait to hear about your future orders. Many thanks Pipers Farm

Posted 3 years ago

“Delivered promptly and very well packed.Ive had the ribeye and that was very tasty.Ive yet to try the other things but they look very good.”

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Posted 2 days ago

“As farmers ourselves we value great local procuce, and that is what we got. Great service fantastic produce and delivered the next day.”

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Posted 4 days ago

“We don’t use anyone else. Great products, well packaged, delivery always on time and cool on arrival. Just what you need!”

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Posted 5 days ago

“I had a tomohawk steak, which was lovely . A chicken which was lovely. However the pork joint I had was, very fatty and reduced to about enough to feed less than 2 people. The pork pie was a bit mushy , as this had been frozen on arrival.This has put me off reordering anymore meats.”

Helpful Report

Posted 1 week ago

“I have been very disappointed with the Fillet Steaks over the last few months sadly, buying 2 (at £20 each) I expect equal sizes & exceptional quality as they used to be. I love the breakfast sausages & chicken is great. I would love you to look at quality control with your Fillets”

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Posted 1 week ago

“I am very happy with Edenmoor food especially knowing it is ethically produced and supplied.. The quality is excellent and even in this hot weather it arrived promptly very well packaged without any problem”

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Posted 1 week ago

“Only eaten the mutton chops so far but absolutely delicious”

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Posted 1 week ago

Hi Julie, Thank you for the 5-star review. We’re glad the mutton chops are absolutely delicious. Kind regards, Liz, Edenmoor

Posted 1 week ago

“not very nice, overly salty and takes over an hour to cook! wont be ordering again”

Helpful Report

Posted 1 week ago

Hi Dave, I’m really sorry to hear the dish was overly salty and took over an hour to cook. That isn’t what we want for your experience. If you’d like us to look into this, please contact our support team with your order details and we’ll assist further. (hello@~edenmoor.com) Best Wishes, Liz, Team Edenmoor (formerly Pipers Farm)

Posted 1 week ago

“The food is nice enough. I had no idea that it would have been pre frozen. Not ideal. I was ordering for the freezer . Not to eat all at the same time. Nice quality food though.”

Helpful Report

Posted 2 weeks ago

Hi Natalia, Thank you for your review and for your kind comments about the quality of our food. We're sorry to hear the meat being frozen wasn't what you expected. We freeze all of our meat before dispatch as it's nature's way of preserving freshness without the need for preservatives, while also helping to minimise food waste. This is clearly stated on each product page and in our FAQs so customers know what to expect before ordering. We appreciate your feedback and hope you continue to enjoy the quality of our products. Best Wishes, James

Posted 2 weeks ago

“The meat is always well packed, still frozen hard, and goes straight in my freezer to make meals that are very special. The meat has always been delicious and I look forward to trying the Mutton in my current order!”

Helpful Report

Posted 3 weeks ago

Hi George, Thank you for the 5-star review. We’re glad the meat is well packed and keeps well in the freezer, and we hope you enjoy the mutton when it arrives. Best Wishes Liz Team Edenmoor

Posted 3 weeks ago

“After my first order, I found the ordering and packaging process a little confusing. As someone who is neurodivergent, I can sometimes find unclear systems more difficult to navigate, so I shared some constructive feedback. At the time, the company was trading as Edenmoor. Since then, they've rebranded to Piper's Farm and updated their website and branding, making everything much clearer and easier to understand. I really appreciated seeing those improvements, as clearer communication makes the experience better for everyone. What has remained consistent throughout is the quality of the food. The meat has been excellent every time I've ordered. The steaks are lean, flavourful, and cook beautifully. The chicken burgers are honestly some of the best I've ever had, and I also really enjoyed the Wellington and the venison. I also value Piper's Farm's commitment to high animal welfare, sustainable farming, and producing food with genuine care. While the prices are higher than a supermarket, the quality and ethics behind the produce make it worthwhile for me. Overall, I've had a very positive experience. They've listened to customer feedback, improved the ordering experience, and consistently delivered excellent produce. I'd happily recommend Piper's Farm to anyone looking for high-quality, responsibly sourced meat.”

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Posted 3 weeks ago

Hi Beckah, Thank you for the 5-star review. We’re glad the rebrand to Piper’s Farm has clarified things and that the ordering experience has improved. It’s great to hear the meat quality remains excellent and that you value our animal welfare and sustainable farming ethos. Best wishes, Liz - Team Edenmoor (formerly Pipers Farm)

Posted 3 weeks ago

“Steaks were incredible, charcuterie was fantastic, packaging was efficient. Couldn't have asked for much more!”

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Posted 3 weeks ago

“I ordered four things from Edenmoor - a grass-fed steak, Isle of Wight ketchup, trout and watercress fishcakes and cured bacon. All were excellent quality and I would definitely order from them again.”

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Posted 3 weeks ago

Hi Alastair, Thank you for the 5-star review. We’re glad all four items were excellent quality and that you’d order from us again. Best wishes, Liz, Edenmoor

Posted 3 weeks ago

“Love the fact that you are not Halal certified and deliver nationwide. I have been placing orders with you for some time now. I didn’t enjoy the pork sausage’s I ordered once, I thought they had a weird taste and I thought the lamb steaks were gristly and fatty. However, not cheap but all the other meat over several months, has been delicious”

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Posted 1 month ago

“I am really happy with my first order, products and packaging.”

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Posted 1 month ago

“Wonderful shopping experience from order through delivery companies that they use. Food just the highest quality. Ribeyes are extremely tasty. Top quality company.”

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Posted 1 month ago

“The fruit was ok but there wasn’t enough for the price I paid”

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Posted 1 month ago

Hi Joseph, Thank you for the 5-star review. We don't offer any fruit as we do focus on being an online Butcher so you may have us mixed up with someone else! Best Wishes, James

Posted 1 month ago

“Excellent service and products”

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Posted 1 month ago

Hi William, Thank you for your kind words. We’re glad you’re happy with the service and products. Best wishes, Liz Edenmoor

Posted 1 month ago

“The food is delicious and easy to incorporate in family dinners. They have helpful tips on cooking times and fun recipes to try. Always delivered on time and in good condition Thank you Edemoor”

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Posted 1 month ago

Hi Sarah, Thank you for your kind words. We’re glad you’re enjoying the food and the tips! It’s great to hear deliveries are on time and in good condition. Best wishes, Liz Team Edenmoor (formerly Pipers Farm)

Posted 1 month ago

“meats ok not sure about value for money but so much packaging & delivery guess cant be avoided just put off by James intransigence”

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Posted 1 month ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,816 reviews