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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,702 Reviews
B
Happiness Grade
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Edenmoor (formerly Pipers Farm) have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

98.51%
Industry Average
So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious. I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes
- M E JOHNSON
So anyone looking for a supply of nutritious meat, produced in the right way, at a very fair price delivered with care within the given one hour time slot by DPD look no further than Pipers Farm.
- Trevor Hoad
Always great quality produce at a reasonable price
- James Bambroffe
A

Delivery - Fast

90.32%
Industry Average
Delivery is fast, reliable, and always on time — something many reviewers praise repeatedly.
- Luis Perez
Very nice meat and delivery was great
- Angela RILEY
Delivery is quick and well thought out packaging.
- Pete Barrett
F

Refunds - Difficult

30.00%
Industry Average
The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end.
- Evelina Ivanova
I had to email the company before receiving a refund.
- Linda Jauncey
I sent another e-mail, asking for a refund as the meat would be sitting outside.
- James M.
96.17%
Industry Average
Their customer service is also top‑notch, friendly, and quick to resolve any queries.
- Luis Perez
I buy most of my meat from Pipers Farm (Edenmoor) and have done for a few years now. It is important to me to know that the animals are treated kindly by farmers who care about their animals and the environment. Also important is the high quality meat. All the foregoing is what Pipers is all about. The meat arrives frozen and nicely packaged in compostable packaging. Another plus. Great service too.
- Sandra Irving
Superb quality of meat delivered to the door. The taste always surpasses any supermarket meat and gives confidence even to fussy eaters that its been reared carefully and doesn't have anything nasty in it. The customer service is excellent and the regular offers are worth having. This review is based on many years of being a customer - that's how consistent our experience has been.
- Dan Coulson