Pipers Farm have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Always great quality produce at a reasonable price
”
- James Bambroffe
“
I needed a large turkey for a Thanksgiving dinner. As I’d missed the last order dates from suppliers in London I went online to search for one. Fortunately I came across Pipers Farm. The price was fair, it arrived exactly when expected and it was beautifully wrapped (wool padding and ice blocks) for the journey from Devon to London. As for the taste, it was absolutely delicious!
”
- Oliver Marshall
“
We had our turkey from you last year. It was absolutely amazing, very pleased with product and price.
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- Paul Shelton
“
Excellent quality of meat. We had lamb steaks in our latest delivery and they were the tastiest lamb I have had in a very long time.
I was first a bit worried about receiving frozen meat, but it has worked out well.
”
- I Bose
“
Great quality meat at good prices. I have previously ordered chicken, minced beef and burgers. All have been very tasty. Delivery has been fast and meat is well packed and well insulated to prevent defrosting.
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- Rory Andres
“
Excellent beef so lean and tasty
DPD delivery let us down perhaps use more reliable couriers
”
- Fiona Feneley
“
The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end.
”
- Evelina Ivanova
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I had to email the company before receiving a refund.
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- Linda Jauncey
“
I sent another e-mail, asking for a refund as the meat would be sitting outside.
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- James M.
“
Quality food, quality service - what's not to like (and why I'm a returning customer)?!
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- Roddy Kane
“
Excellent service, sustainable and locally produced poultry and meat resulting in delicious food -there is no better substitute . Big thank you tio Pipers Farm for all your hard work throughout the year.
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- Briony Serrell
“
Excellent products. Meat which tastes as it used to. Good variety and excellent service when contacted.
”
- Julia Wright
