Edenmoor (formerly Pipers Farm) have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious.
I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes
”
- M E JOHNSON
“
So anyone looking for a supply of nutritious meat, produced in the right way, at a very fair price delivered with care within the given one hour time slot by DPD look no further than Pipers Farm.
”
- Trevor Hoad
“
Always great quality produce at a reasonable price
”
- James Bambroffe
“
I love Pipers ethical rearing and loving care for their animals. The produce is delicious and the delivery process all to plan. I would never buy supermarket factory farmed meat on principle! I believe it’s very important to support ethical farmers!
”
- Denise Peploe
“
Very nicely packaged delivery
Would be great if you could get free dleivery if meeting a certain order value
Could offer some further options for cuts of meat (e.g. Fattier cuts of lamb)
”
- MANVEER JAGANNATH
“
Have only eaten the chicken brests but they were the best I have tasted . Delivery was as scheduled and it was all beautifully packed . So far so very good
”
- Mrs C Ward
“
The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end.
”
- Evelina Ivanova
“
I had to email the company before receiving a refund.
”
- Linda Jauncey
“
I sent another e-mail, asking for a refund as the meat would be sitting outside.
”
- James M.
“
Always great products & service!
”
- Carol Higgs
“
I've used Pipers Farm meat several times as a gift for my family. We've also been lucky enough to be gifted a meat parcel from them.
The service is excellent and I like the fact that I can contact them to alter details or change some items as they are easily reachable by phone
Service is excellent and good communication on delivery times.
”
- Jane Parkes
“
Received order from Pipers on time stated abd well packed, I've not used it all yet but the sausages, steak and ale pies were really very good, taste the difference good, the chicken breasts I fond to be on small side and were similar in taste to stop bought ones ,the 2 beef joints havnt been cooked yet but looks delicious so overall very pleased with my order and service and will be ordering more.
”
- Barbara Bailey
