Edenmoor (formerly Pipers Farm) have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious.
I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes
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- M E JOHNSON
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So anyone looking for a supply of nutritious meat, produced in the right way, at a very fair price delivered with care within the given one hour time slot by DPD look no further than Pipers Farm.
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- Trevor Hoad
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Always great quality produce at a reasonable price
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- James Bambroffe
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Delivery is fast, reliable, and always on time — something many reviewers praise repeatedly.
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- Luis Perez
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Very nice meat and delivery was great
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- Angela RILEY
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Delivery is quick and well thought out packaging.
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- Pete Barrett
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The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end.
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- Evelina Ivanova
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I had to email the company before receiving a refund.
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- Linda Jauncey
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I sent another e-mail, asking for a refund as the meat would be sitting outside.
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- James M.
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Their customer service is also top‑notch, friendly, and quick to resolve any queries.
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- Luis Perez
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I buy most of my meat from Pipers Farm (Edenmoor) and have done for a few years now. It is important to me to know that the animals are treated kindly by farmers who care about their animals and the environment. Also important is the high quality meat. All the foregoing is what Pipers is all about. The meat arrives frozen and nicely packaged in compostable packaging. Another plus. Great service too.
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- Sandra Irving
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Superb quality of meat delivered to the door. The taste always surpasses any supermarket meat and gives confidence even to fussy eaters that its been reared carefully and doesn't have anything nasty in it.
The customer service is excellent and the regular offers are worth having.
This review is based on many years of being a customer - that's how consistent our experience has been.
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- Dan Coulson