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Pipers Farm Reviews

4.9 Rating 5,548 Reviews

97 %

of reviewers recommend Pipers Farm

Company Reviews

Product Reviews

4.9

Based on 5,548 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Pipers Farm 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the food I have ordered from here has been simply of the best quality. Thank you for your service DaveX”

Posted 3 weeks ago

Hi Dave, Thank you so much for awarding us with a fantastic 5-star rating! We truly appreciate your kind words and continued support. It brings us great joy to know that all of the food you have ordered from Pipers Farm has been simply of the best quality. Your loyalty as a customer means the world to us, and we are delighted to have you as part of our Pipers Farm family. We will continue striving to provide you with exceptional service and the highest quality products. Thank you once again, we look forward to serving you in the future. Best wishes, Georgina

Posted 2 weeks ago

“Really good quality meat with a strong heritage. Good delivery times and always a good selection.”

Posted 4 weeks ago

Dear Hayley, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina

Posted 2 weeks ago

“Very good meat at reasonable prices with excellent delivery service.”

Posted 4 weeks ago

Dear Charlotte, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina

Posted 2 weeks ago

“Delicious Lamb Shanks! I loved the enironmental friendly packaging especially the wool insulation!”

Posted 4 weeks ago

Dear Chris, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoyed our delicious Lamb Shanks, and appreciate the thoughtful packaging including the wool insulation. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina

Posted 1 week ago

“Very high quality, tasty and planet/animal friendly food. I really enjoy eating this standard of food knowing the animals were treated well and the farmer received a living wage in a sustainable business. If everyone only bought food like this the world would be a much nicer place .”

Posted 4 weeks ago

Dear Jean, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty. We are thrilled to hear that you find our food to be of very high quality, taste, and planet/animal friendly. It warms our hearts to know that you enjoy our standard of food while also understanding the care and ethical practices that go into its production. It is customers like you who inspire us to keep pushing for sustainability and fair wages within our industry. Your kind words about the positive impact on the world if everyone embraced food like ours resonate deeply with our mission. We wholeheartedly believe that by making conscious choices, we can create a much nicer and more sustainable place for all. Once again, we cannot thank you enough for your support. We look forward to continually serving you with the best quality food and maintaining the highest ethical standards in our business practices. Best wishes, Georgina

Posted 4 days ago

“Consistently brilliant quality”

Posted 4 weeks ago

Dear Emily, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina

Posted 2 weeks ago

“I often purchase meat from Pipers Farm because it is such good quality. I especially like their burgers and sausages because they contain no preservatives and only natural additives like salt and pepper and maybe some herbs and oats. It is very difficult to find good quality meat without additives like sulphites which I react badly to. Their pork is also delicious and I can thoroughly recommend it.”

Posted 4 weeks ago

Dear Pam, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your loyalty and support as a valued customer. We are delighted to hear that you often purchase meat from us because of the exceptional quality we provide. It's wonderful to know that our burgers and sausages, free from preservatives and only made with natural additives like salt, pepper, herbs, and oats, meet your expectations. We understand how important it is to find meat without additives like sulphites, and we're glad to be able to offer you a solution. Moreover, we're thrilled that you find our pork absolutely delicious and can thoroughly recommend it. Your satisfaction is our utmost priority, and we will continue to strive for excellence in bringing you the finest meats. Once again, thank you for your ongoing support and for being a loyal customer at Pipers Farm. We look forward to serving you with the same high quality and natural goodness in the future. Best wishes, Georgina

Posted 4 days ago

“Duck was delicious, succulent and tender. Delivery was good, as promised.”

Posted 4 weeks ago

Dear Barbara, Thank you so much for your wonderful 5-star rating and review of Pipers Farm! We are thrilled to hear that you enjoyed our delicious and succulent Duck. It's always a pleasure to know that our customers are pleased with the tenderness and taste of our products. We also appreciate your kind words about our delivery service. We strive to ensure that our deliveries are prompt and reliable, and it is fantastic to hear that we met your expectations. Thank you once again for choosing Pipers Farm, and we look forward to serving you with more quality products in the future. Best wishes, Georgina

Posted 3 days ago

“We ordered the rolled boneless lamb shoulder for our Easter dinner. we unrolled it and added our own stuffing and it was absolutely delicious. Easily fed 8+ extra for next day - equally tasty cold.”

Posted 4 weeks ago

“Brilliant meat, good value and excellent choice. Love how the meat is wrapped in perfect portions for 1 or 2 people.”

Posted 4 weeks ago

Dear Gemma, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you found our meat to be brilliant, good value, and loved the excellent choice we offer. Your loyalty as a customer means the world to us, and we are honoured to have you as part of our Pipers Farm family. Please don't hesitate to reach out if there is anything else we can assist you with. Thank you again for your amazing review! Best wishes, Georgina

Posted 2 weeks ago

“Beef joint for Easter. The meat was absolutely delicious- tender and tasty. Delivery exactly as promised - came on time and beautifully wrapped. The padding has been used by the blue tits for their nests so nothing has been wasted! The joint wasn’t cheap ( £40 for 1.5 kg including delivery) but really worth it and there’s still some left. As an almost non-meat-eater, this beef reminded me how great meat can be!”

Posted 4 weeks ago

Dear Katie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty. We are delighted to hear that the Beef Topside you ordered for Easter was absolutely delicious, tender, and tasty. It's wonderful to know that our delivery service was exactly as promised, arriving on time and beautifully wrapped. We are also thrilled to hear that the padding from the packaging was put to good use by the blue tits building their nests - it's always great to see nothing go to waste! We are thrilled to hear that you found the Beef Topside worth every penny. It brings us great joy to know that even as an almost non-meat-eater, our Beef reminded you of how great meat can be! Once again, thank you for your continued support and for taking the time to share your positive experience. We look forward to serving you again in the future. Best wishes, Georgina

Posted 2 weeks ago

“The mutton for our Easter Sunday feast was delicious! I also appreciated that bones were avilable too - meant we had great gravy as well!”

Posted 4 weeks ago

Dear Emma, Thank you so much for taking the time to leave a 5-star rating for Pipers Farm. We truly appreciate your support and loyalty as a customer. We are delighted to hear that the Mutton for your Easter Sunday feast was delicious! It brings us great pleasure to know that our products contributed to your delightful meal. Once again, thank you for choosing Pipers Farm as your go-to. We truly value your continued patronage and we look forward to serving you many more memorable meals in the future. Best wishes, Georgina

Posted 2 weeks ago

“Hi. Our recent order didn'tarrive. Very disapppppted. It was quite a large order for us.”

Posted 4 weeks ago

Hi Jeffrey, Thank you so much for taking the time to share your feedback about your recent order with Pipers Farm. We truly appreciate hearing from our customers and we're sorry to hear that your order didn't arrive as expected. We fully understand how disappointing this must have been, especially considering it was a large order for you. Regarding this order, we contacted you on the day of delivery, to advise DPD were expecting delays with your parcel, and as they were unable to resolve the issue, we issued a full refund and provided a complimentary gift card as an apology. We are so sorry for the inconvenience caused on this occasion and if there is anything further we can do to help please do let me know. We appreciate your ongoing support and loyalty to Pipers Farm, so we hope to hear from you again soon. Best regards, Georgina

Posted 4 weeks ago

“Well since you ask, I'll write here what I wrote at Trustpilot. No delivery of Easter order due, I'm told to DPD. However looking back through the feedback, this has been ongoing for years. Tale after tale of no Christmas/New Year deliveries, no communication, deleted social media attempts at communication. Well I suppose I was lucky. When there was no DPD text at 11.30am I emailed Piper's Farm. No ansa. I then phoned no ansa. Then, however I did get an email saying my food for Easter Sunday (the next day) would not be coming. I say this might be considered lucky because someone from Pipers farm at least did get back to me so I had time to dash out and get a replacement Easter meal. And the suggested recompense for ruining our Easter? A token for fifty quid off my next shop which is a big assumption -that I ever want to shop with them again! Come on Pipers Farm you need to stop blaming DPD. Yes they're rubbish but you keep on using them, knowing as sure as eggs is eggs you will be letting some customers down somewhere, every single high-day or holiday. Its such a shame because I want to buy sustainably and from nose to tail, but if you won't address issues with your delivery company you are not doing what you say on the tin. Reliable delivery is crucial to your business model and in this respect you are failing. I gave you 2 not 1 star because I wish you better than you are, and hope hope HOPE you will adapt and learn from the evidence. The same thing goes wrong again and again. Please wake up and smell the coffee.”

Posted 4 weeks ago

Dear Jan, Thank you so much for taking the time to provide your feedback on Pipers Farm. We truly appreciate your honest review and want to apologise for the issues you experienced with your Easter order. We understand how frustrating it must have been to not receive your delivery and we sincerely apologise for any inconvenience caused. We acknowledge the ongoing concerns with our delivery service and assure you that we take them seriously. We are glad to hear that someone from Pipers Farm was able to get back to you in time for you to make alternative arrangements for your Easter meal. Please be assured, we issued a full refund for the order that did not arrive and we hope that you will enjoy a complimentary order on us with the Pipers Farm gift card that we have issued. We genuinely appreciate your loyalty and your desire to support sustainable farming. It is essential for us to address these issues with our delivery company to ensure reliable and timely deliveries in the future. We deeply regret that we have not met your expectations in this regard. We would like to ask for your assistance in making things better. If you have any specific suggestions or ideas on how we can improve our delivery service, please do let us know. Your insights are invaluable to us as we strive to adapt and learn from the evidence provided by our customers. We apologise once again, Jan, and we hope that you will give us another chance to provide you with the service you expect and deserve. Your satisfaction is our utmost priority. Thank you for your understanding and patience. Best wishes, Georgina

Posted 1 week ago

“I'm afraid that this leg of lamb did not come up to your usual standard. For once I didn't slow cook it, and although it was pink, it was pretty tough and not particularly tasty. Rather sad for an Easter feast with family.”

Posted 1 month ago

Dear Barbara, Thank you so much for taking the time to share your feedback about your recent experience at Pipers Farm! We truly appreciate your feedback, and we are sorry that you were not satisfied with your Leg of Lamb in your latest order. We always strive to ensure that our customers are happy and satisfied, so we would love to hear how we can improve on our products. We are dedicated to providing exceptional products and service, so we apologise that we fell short on this occasion. If there's anything else we can do to assist you or if you have any further questions, please feel free to reach out. Our team is always here to help - hello@pipersfarm.com. Best wishes, Georgina

Posted 1 week ago

“Great quality produce, sustainably sourced. We have been very happy with our recent orders and am so pleased that we now order fish alongside our meat.”

Posted 1 month ago

“Piper’s farm was recommended to me by a family member. Ordered the family favourites box. Haven’t tried all of it yet, but so far very happy with everything I have used. Order was well packaged and delivered promptly.”

Posted 1 month ago

“Always top quality produce - excellent packaging/delivery.”

Posted 1 month ago

Dear Kate, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your kind words and continued support as a loyal customer. We couldn't be happier to hear that you find our produce to be always top quality, and appreciate the effort we put into the packaging and delivery. It's our utmost priority to ensure that you receive the best products with the utmost care. Your continued trust and loyalty mean the world to us, and we are committed to consistently providing you with the finest farm-fresh produce. If there is ever anything we can do to enhance your experience, please do not hesitate to reach out. Thank you again for your support! Best wishes, Georgina

Posted 1 week ago

“I have bought a lot of sausages and also duck from you but had never had a leg of lamb. We had it for Sunday lunch (6 people) and then Shepherd's Pie the following day. It was absolutely delicious. Although I live in London close to M&S I now always buy my meat from Piper's Fram. Prefer to eat less but really good quality.”

Posted 1 month ago

“The delivery service works really well and the quality of the meat is fantastic. I slow cooked a large shoulder of lamb on the Easter weekend. It was so delicious.”

Posted 1 month ago

Dear Lucy, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as our customer. Best wishes, Georgina

Posted 1 day ago

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Pipers Farm is rated 4.9 based on 5,548 reviews