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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,746 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,749
 Insights Metrics Info
4.8
Based on 6,746 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sandra Haskett
Verified Buyer
“Always good, never dissappointed with the things I order. Do give them a try, you will be happy and want to go back for more.”
Helpful Report
Posted 3 months ago
Hilary Neiland
Verified Buyer
“still a happy customer!”
Helpful Report
Posted 3 months ago
Hi Hilary, Thank you for your lovely note. We’re delighted you’re still a happy customer and appreciate your continued support. We’ll keep delivering the quality you expect. Best Wishes, James
Posted 3 months ago
Barbara Walter
Verified Buyer
“I am never disappointed with the produce I receive from Pipers Farm. The quality of the meat is first class. We can definitely taste the difference! Special mention for the grass fed beef brisket - it's superb - but all of the meat we've ordered has been first rate and delicious.”
Helpful Report
Posted 3 months ago
Hi Barbara, Thank you for your kind words. We’re thrilled that you’re happy with the quality of our meat, and that the grass fed beef brisket stood out for you. We’re grateful for your ongoing support and look forward to keeping delivering first rate products. Best Wishes, James
Posted 3 months ago
Mrs Heather O
Verified Buyer
“I had problem with delivery from DPD but that's nothing to do with my meat order. I have eaten the lamb and beef mince and breakfast was given to my guest this morning which was all thoroughly enjoyed tonight it's the chicken thighs . Thanks”
Helpful Report
Posted 3 months ago
Hi Mrs, Thank you for your review. We're glad to hear you enjoyed the lamb, beef mince, breakfast, and chicken thighs, and we’re sorry the DPD delivery hiccup affected your experience. Best wishes, James
Posted 3 months ago
Alison Chisholm
Verified Buyer
“The quality of all their products, especially meat, is exceptional- hence my return custom. However, I have an eversion (almost hatred!) of plastic. Another supplier (organic) I sometimes purchase from will ship in butchers paper, which I can then repackage in boxes before putting in the freezer. And, another supplier, used cold packs made from paper with biodegradable gel. If these two options were available, I would go give 5 stars.”
Helpful Report
Posted 3 months ago
Hi Alison, Thank you for your kind words about the quality of our products, and for sharing your thoughts on packaging. We understand your concerns about plastic and are exploring greener packaging options, including paper and biodegradable alternatives. We’ll pass your feedback to the team. Best Wishes, James
Posted 3 months ago
Denise Nichol
Verified Buyer
“A real treat ordering from Pipers. Quite a few items out of stock of late, which can be a little frustrating but nevermind. Prices going up like everything else so even more of a considered purchase than before. I do not want to eat factory farmed food though. Thank you Pipers Farm please stay true. We are a small low income family, not fancy, so every bite like I say, is considered and appreciated. Best Wishes”
Helpful Report
Posted 3 months ago
Hi Denise, Thank you for taking the time to share your thoughts. We’re glad you enjoyed the order and truly appreciate your understanding about occasional stock issues and price changes. Your family’s care for making thoughtful choices matters to us, and we’ll keep working to provide the best quality and value we can. Best wishes, James Kind regards, Team Pipers Farm
Posted 3 months ago
Kate
Verified Reviewer
“Excellent quality which shows in the taste and great animal welfare standards”
Helpful Report
Posted 3 months ago
Brenda Barnard
Verified Buyer
“the beef and the chicken are very high quality and a great taste”
Helpful Report
Posted 3 months ago
Hi Brenda, Thanks for taking the time to leave us a review. We’re thrilled to hear you’re enjoying the beef and chicken and that they have great taste. We’ll pass your kind words to the team. Best wishes, James
Posted 3 months ago
Joanne Rice
Verified Buyer
“Brilliant delivery, was surprised how quickly it got here , loved the way it’s packaged and minced beef and chicken was beautiful , I will definitely be ordering again.”
Helpful Report
Posted 3 months ago
Hi Joanne, Thank you for your lovely review! We're delighted to hear the delivery was so quick and that you enjoyed the packaging and the minced beef and chicken. We look forward to serving you again soon. Best wishes, James
Posted 3 months ago
Rhi Morgan Jones
Verified Buyer
“I absolutely love what this company stands for, I have complete peace of mind knowing that the animals have a happy life and are processed respectfully. I would never buy meat from a supermarket so I am very grateful to have top quality produce available to me”
Helpful Report
Posted 3 months ago
Hi Rhi, Thank you for your wonderful note. We’re thrilled you share our commitment to animal welfare and quality. Your support means a lot, and we’ll continue to strive to provide excellent produce you can trust. Best wishes, James
Posted 3 months ago
KEITH LAWRENCE
Verified Buyer
“Really good website with some amazing food to choose from with a really good delivery service really well packaged really pleased with everything....”
Helpful Report
Posted 3 months ago
Hi Keith, Thanks so much for your kind words! We’re thrilled you’ve found our website easy to use, and that you’re pleased with the delivery and packaging. We’ll pass your feedback to the team. Best wishes, James
Posted 3 months ago
Beatrice Potter
Verified Buyer
“I have ordered a number of delicious items from Pipers Farm since discovering it. I would recommend it to anyone. It is worth paying a bit more for great welfare, proper animal husbandry and keeping rarer breeds going. The only problem I have had was the trout wellington ordered over Christmas. It was delicious but it was described as being for four people..... Two ladies ate the lot! Luckily the men ate beef otherwise there would have been a problem.”
Helpful Report
Posted 3 months ago
Hi Beatrice, Thank you for your kind words and for supporting welfare focused farming. We’re glad you enjoyed our products and that you’d recommend us. Sorry about the trout Wellington mix up over Christmas, glad it tasted delicious nonetheless. Best Wishes, James
Posted 3 months ago
Emma Downward
Verified Buyer
“Pipers farm is outstanding. Truly. I’ve used them for many years now and I have no faults.”
Helpful Report
Posted 3 months ago
Hi Emma, Thank you for your lovely feedback. We’re thrilled to hear you’ve had a great experience with Pipers Farm for so many years. Your continued support means a lot to us. Best wishes, James
Posted 3 months ago
Frances Gandy
Verified Buyer
“I buy almost all my meat (and some fish) from Pipers Farm and have done for some years. The welfare of the animals is a top priority for me. The quality of Pipers Farm meat is superb and far surpasses anything you could buy in the high street or supermarket. However, I do think your imminent change of name is a grave mistake. The brand of 'Pipers' has become synonymous with outstanding quality and animal welfare and it seems to me you are squandering that. 'Edenmore' sounds like a generic food production company of which we have many and which I personally avoid. Your explanation of the change as reflecting your practice and diversity better does not convince, I'm afraid. It's a real shame in my opinion.”
Helpful Report
Posted 3 months ago
Hi Frances, Thank you for your long standing support and for sharing such thoughtful feedback. We’re glad you’re happy with the welfare and quality of our meat, but we appreciate your concerns about the name change. Because of this we are no longer defined by a single farm, but by a collective of artisans, landscapes and shared standards. Our new name, Edenmoor, better reflects who we are today and where we’re heading. Best wishes, James
Posted 3 months ago
Eve Noiret-Ryan
Verified Buyer
“Exceptional quality and service, and excellent value for money.”
Helpful Report
Posted 3 months ago
Hi Eve, Thank you for your wonderful feedback. We’re thrilled you’re happy with the quality, service, and value. We’ll pass your kind words to the team. Best wishes, James
Posted 3 months ago
Charlotte Crawford
Verified Buyer
“Absolutely delicious cheese box, delivered on time!”
Helpful Report
Posted 3 months ago
Hi Charlotte, Thank you for your lovely note. We’re so glad you enjoyed the cheese box and that it arrived on time. Best wishes, James
Posted 3 months ago
Lesley Allen
Verified Buyer
“As always great quality meat, good packaging and fast delivery. Rump steak was amazing. Great flavour and very tender. Chicken and frankfurters very tasty!”
Helpful Report
Posted 3 months ago
Hi Lesley, Thank you so much for your wonderful feedback. We're delighted you're happy with the quality, packaging, and speed of delivery, and that the rump steak, chicken, and frankfurters lived up to expectations. We’ll pass your kind words to the team. Best Wishes, James
Posted 3 months ago
Joanne Mansfield
Verified Buyer
“First time ordering. Beef joint was long and thin, not what I expected but it was delicious. Really good quality. I’ve ordered 2 more.”
Helpful Report
Posted 3 months ago
Hi Joanne, Thank you for your review and for ordering again. We’re glad the beef was delicious and pleased to hear you’re enjoying the quality. Best wishes, James
Posted 3 months ago
Karen Gallagher
Verified Buyer
“Meat is excellent had a turkey at Christmas with pigs in blankets and a fill the freezer box an chicken kievs last week.”
Helpful Report
Posted 3 months ago
Hi Karen, Thank you for your kind words! We’re thrilled you enjoyed the turkey, pigs in blankets, and the fill the freezer boxes. We’ll pass your thanks to the team. Best Wishes, James
Posted 3 months ago
M E JOHNSON
Verified Buyer
“So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious. I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes”
Helpful Report
Posted 3 months ago
Hi M, Thank you for your note. We’re glad you enjoyed the chicken breasts. We’ve noted your thoughts on pricing and bulk discounts and will pass them on for consideration. Best wishes, James
Posted 3 months ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,746 reviews
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