Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,796 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered pork joint for Easter Sunday. Easily fed 11 plus left overs. Meat was delicious- tender and full of flavour. Don’t like the sheep wool packing. Have tried composting but doesn’t break down. Using as weed suppressant on veg bed but will still end up in bin. Don’t know what the answer is for insulation. X”

Helpful Report

Posted 2 months ago

“Outstanding quality , beautifully presented, spot on delivery”

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Posted 2 months ago

“Good products but seriously let down by only using DPD Why not give customers choice of courier so they actually get the product delivered? Apparently this was delivered to our porch!! This is not the 1st time previously out Xmas turkey was out for delivery for 2 days not good service fir meat delivery”

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Posted 2 months ago

“Very disappointed - i placed an order online but did not receive a confirmation of my order but instead received an email stating there was something left in my basket prompting me to place a duplicate order. When i realised this i phoned to cancel one order and the woman i spoke to offered no apology and was genuinely quite rude. When you charge your prices it is not simply the meet you expect to be better than the norm. Very disappointing and i will think twice before ordering again.”

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Posted 2 months ago

“I place regular orders for various items from meat/diary/bakery and have always been extremely happy. The quality of food is exceptional . I really like this company. Delivery of goods is very good and I can select a preferred date; the packaging is excellent. I have swapped my supermarket shop to Edenmoor for bread/meat. Thank you for consistently being reliable and honest.”

Helpful Report

Posted 2 months ago

“Since obtaining my meat and fish supplies from you as Piper's farm and now as Edenmoor Ihave never looked anywhere else. I was brought up on all game as well as traditional types of meat Mutton being one.. I just wish I had room for another deep freeze!!”

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Posted 2 months ago

“I have no idea why you thought it was a good idea to change the name from Pipers farm to EDENMOOR. It was not a good move for me. I can’t remember the new name and feel it is more corporate and less small and friendly like Pipers farm was”

Helpful Report

Posted 2 months ago

Hi Sara, Thank you for sharing your thoughts. We understand that the rebrand from Pipers Farm to Edenmoor feels different and might be harder to remember. The change reflects our desire to grow while staying true to the small, friendly, and sustainable values you know; we’re still committed to the same products and service you trusted before. We appreciate your feedback and hope you’ll give us another try. Team Edenmoor (formerly Pipers Farm)

Posted 1 month ago

“The best bread and meat ever! Thank you for everything you do in this difficult times to be sure we can have a delicious food in our home! Thank you from the bottom of my heart I really value your efforts your quality your dedication and your commitment to us! We just love your healthy food. Thank you”

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Posted 2 months ago

“We've had beef joints and short ribs, leg of lamb all of which have been excellent. Delivery was prompt and very well parcelled up. Highly recommend.”

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Posted 2 months ago

“This was my first order and wow!!!!! amazing produce at amazing prices will definitely be back.”

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Posted 2 months ago

Hi Sally, Thank you for the wonderful 5-star review! We’re thrilled you loved the produce and found the prices amazing. We can’t wait to welcome you back soon. Best Wishes, Liz

Posted 2 months ago

“We have been buying meat from Pipers Farm for many years now. We tried the loin of mutton for the first time this weekend and were blown away with the taste and tenderness. We cannot fault Edenmoor for their commitment to the way animals are raised and the land is nurtured and this is evident in the quality of the meat. We eat very little meat but these values are essential in choosing the meat we buy.Would whole heartedly recommend.”

Helpful Report

Posted 2 months ago

Hi Jude, Thank you for the wonderful 5-star review! We’re delighted the mutton loin impressed you and that our commitment to animal welfare and land care comes through in the quality. We truly appreciate your support and look forward to serving you again soon. Best Wishes, James

Posted 2 months ago

“Oxtail? - more like a calf's tail. Very small, meat sparse. See photo attached - THREE pieces of the oxtail with a normal fork. First time purchasing from this store; will not be returning, sadly.”

Helpful Report

Posted 2 months ago

Hi Josephine, Thank you for your review. We’re sorry to hear that you were disappointed with your order. We would like to clarify that our oxtail is sold by weight, as clearly stated on our website, rather than by the number or size of pieces. Because we work with whole animals, the size and shape of each cut can naturally vary, and this can sometimes result in smaller or differently proportioned pieces. At Edenmoor, we take pride in using as much of the animal as possible. This means our products are not standardised into uniform portions, but instead reflect a more traditional and sustainable approach to butchery. While this may differ from expectations, it ensures minimal waste and respects the integrity of the animal. We appreciate your feedback and are sorry that this experience did not meet your expectations. Best Wishes, James

Posted 2 months ago

“I’ve been buying near from (now) Edenmoor for some time, but just opted for the dressed crab and it was so delicious and fresh! Well done!”

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Posted 2 months ago

Hi N, Thank you for the 5-star review! We're thrilled the dressed crab was delicious and fresh. We appreciate your support and look forward to serving you again soon. Best Wishes, James

Posted 2 months ago

“I placed an order for pork pies and chicken pies and what really grabbed my attention was the chicken curry, so that went into my order. When my order arrived it was incomplete, chicken curry was missing. Not happy with the after sales service either, they did refund my money, but I would have preferred a complete order. Won't be ordering again!”

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Posted 2 months ago

“The best meat i have ever tated. Thank you for your heart that only wants to produce the very best meat God bless you Pat Wolfe.”

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Posted 2 months ago

“Really tasty chicken, just like it used to be”

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Posted 2 months ago

“After having a HORRIBLE thanksgiving turkey experience that I tried to provide feedback on, Pipers Farm continues to ask me for more reviews. Honestly, I will never buy from this company again and I feel sorely let down by the turkey that we had.”

Helpful Report

Posted 2 months ago

“I ordered a pork loin with crackling for Xmas dinner. After defrosting in the fridge quite a large part of the fat was a different colour/texture to the rest. After cooking it remained soft and was a disappointment actually. I did everything I would normally do in previous years but it did not seem to be up to normal standard. The meat tasted very good but part of the joy of roast pork is the crackling.”

Helpful Report

Posted 2 months ago

Hi Isobel, Sorry to hear the crackling wasn’t up to your usual standard this time. We appreciate you letting us know and we’re glad the pork itself tasted good. Kind regards, James

Posted 2 months ago

“I was disappointed that most of my box of meat products were thawed or semi thawed out on arrival prior to Christmas I immediately reported to customer services and was told that all products would be fine to refreeze I sent a complaint but no response I had to cook the thawed steaks etc and go and buy more to freeze Because of this experience I would not order from Pipers again”

Helpful Report

Posted 2 months ago

Hi Angela, Thank you for the review. I can see that my colleague had responded to you at the time of your order and your comments were passed on to the relevant teams. Kind regards, James

Posted 2 months ago

“⭐⭐⭐⭐⭐ Five‑Star Review for Edenmoor (formerly Pipers Farm) I’ve been buying from Edenmoor (previously Pipers Farm) for a while now, and honestly, they are in a league of their own. The quality of their beef, lamb, poultry, and the huge range of other products is consistently outstanding. Everything tastes exactly how real food should taste — rich, clean, and full of natural flavour. Their grass‑fed beef is exceptional and genuinely a must‑try. The lamb is equally superb, tender, and deeply flavourful. Their Christmas turkeys — especially the Bronze and Gold range — are simply the best I’ve ever had. Moist, flavourful, and beautifully reared, they make Christmas dinner effortless and unforgettable. It’s no surprise so many customers trust them with their festive centrepiece every year. Packaging is another area where Edenmoor excels. Everything arrives perfectly chilled, well‑protected, and thoughtfully packed. Delivery is fast, reliable, and always on time — something many reviewers praise repeatedly. Their customer service is also top‑notch, friendly, and quick to resolve any queries. What really sets Edenmoor apart is their commitment to proper farming: grass‑fed cattle, free‑range poultry, native‑breed pork, sustainable wild game, and regenerative farming practices. You can taste the difference in every single product, from their everyday essentials to their ready‑to‑cook meals, pies, broths, and even their artisan dairy and pantry items. The range is huge, and everything I’ve tried has been exceptional. In short: if you care about flavour, ethics, and quality, you’d be silly to go anywhere else. Edenmoor delivers every time — superb produce, fantastic service, and food you can trust. A solid five stars from me.”

Helpful Report

Posted 2 months ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,796 reviews