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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,746 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,749
 Insights Metrics Info
4.8
Based on 6,746 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Linda MAYLES
Verified Buyer
“High quality products and excellent delivery service.”
Helpful Report
Posted 2 months ago
Hi Linda, Thank you for the 5-star review. We’re really glad you’re enjoying the high quality products and our delivery service. We appreciate your support and are happy you’ve had a positive experience with Edenmoor. Kind regards, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Fiona Richards
Verified Buyer
“I love the ethos of Edenmoor. I’ve ordered from you for a few years now. I’ve never been disappointed in anything I have received.”
Helpful Report
Posted 2 months ago
Hi Fiona, Thank you for the 5-star review. We’re really glad you love our ethos and that you’ve ordered with us for a few years now and have never been disappointed. We truly appreciate your loyalty and support. Warm regards, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Helen Sargent
Verified Buyer
“Ordered a selection of meats & so far all been very good”
Helpful Report
Posted 2 months ago
Hi Helen, Thank you for the 5-star review. We’re really glad the selection of meats has been very good so far. We appreciate your support and look forward to continuing to satisfy. Warm regards, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Jayne Cator
Unverified Reviewer
“I bought the rolled beef brisket for £19 and I was sadly disappointed. It was very fatty and gristly. Most of it went out for the dog. Have photo but it won’t let me upload. Everything else I bought was fab”
Helpful Report
Posted 2 months ago
Hi Jayne, Sorry to hear the rolled beef brisket was fatty and wasn’t up to expectations. We appreciate you letting us know and we’re glad the rest of your order was fab. If you’d like, please share any photos later or share your order number and batch details so we can look into it and pass your feedback to the team. If you could email your comments and the image to hello@edenmoor, we will then be able to look into this further for you Warm regards, Liz & Team Edenmoor
Posted 2 months ago
Joan Couchman
Verified Buyer
“Great service. Quick delivery. Well packaged”
Helpful Report
Posted 2 months ago
Hi Joan, Thank you for the 5-star review. We're glad you had great service, quick delivery, and well-packaged items. Best Wishes Liz & Team Edenmoor
Posted 2 months ago
Wendy Hill
Verified Buyer
“We have been customers of Pipers Farm for some time now as only eating properly free range and ethically reared meat is our priority when buying. Everything we have ordered has been excellent quality and delivery is flexible and always on schedule. We will continue to support such a great business.”
Helpful Report
Posted 2 months ago
Hi Wendy, Thank you for the fantastic 5-star review. We’re really glad you’re happy with the quality and that delivery continues to work well for you. We appreciate your continued support. Best wishes, Liz & Team Edenmoor
Posted 2 months ago
Cyryl Porebski
Verified Buyer
“I recently ordered beef ox heart, lamb chops, and chicken breasts from Piper Farm and I couldn’t be happier with the quality. Everything arrived beautifully packaged and in perfect condition. The meat was incredibly fresh, with a deep, rich colour and excellent texture. The ox heart was outstanding — tender, flavourful, and clearly from well-raised animals. The lamb chops were some of the best I’ve tasted, with amazing marbling and a clean, natural flavour. The chicken breasts were juicy, succulent, and far superior to supermarket chicken.”
Helpful Report
Posted 2 months ago
Hi Cyryl, Thank you for the fantastic 5-star review. We’re really glad you’re happy with the quality, freshness, and packaging of the beef ox heart, lamb chops, and chicken breasts. Your support means a lot to us. Best wishes, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
William John Henderson
Verified Buyer
“The reason I gave five stars is because your meat products whch I bought in the past are truly excellent quality. This includes your lamb chops and beef mince which I bought recently. Í would like to thank you for the gift of free delivery for my last order also.”
Helpful Report
Posted 2 months ago
Hi William, Thank you for the kind 5-star review. We’re thrilled you’re happy with the lamb chops, beef mince, and the free delivery gift on your last order. Best wishes, Liz Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Marilyn Sheath
Verified Buyer
“Ease of ordering.Delivered on time. Excellent quality of food.”
Helpful Report
Posted 2 months ago
Hi Marilyn, Thank you for the 5-star review. We’re delighted you found ordering easy, delivery on time, and the quality excellent. Best Wishes Liz Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Mel Selwood
Unverified Reviewer
“Just eaten our first rump steak from EDENMOOR - absolutely delicious and tender.”
Helpful Report
Posted 2 months ago
Hi Mel, Thank you for the 5-star review. We’re thrilled you enjoyed our rump steak and found it delicious and tender. Best wishes, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Jo Naylor
Unverified Reviewer
“Delicious beef, the best I’ve eaten since 1973! Not tried the rest of the delivery yet, but if it’s anything like the beef, we are in for a treat. Haven’t had an order from here before, but this assuredly won’t be the last.”
Helpful Report
Posted 2 months ago
Hi Jo, Thank you for the fantastic 5-star review. We’re thrilled our beef reminded you of great times and that you enjoyed it so much. We’re excited for you to try the rest of the range when you’re ready — we’re sure you’ll find something to love. Best wishes, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Elizabeth Flannigan
Verified Buyer
“This was my first order from Pipers Farm. I ordered chicken breasts and sea bass fillet. The chicken breasts were absolutely beautiful I have not enjoyed chicken so much in years! The freshly caught seabass was also beautiful. My order was delivered on time and packaging was exceptional. Thank you Pipers Farm.”
Helpful Report
Posted 2 months ago
Hi Elizabeth, Thank you for the wonderful 5-star review. We’re so glad you enjoyed the chicken breasts and sea bass fillet, and that your order arrived on time with exceptional packaging. We look forward to serving you again soon. Kind regards, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Jill Lucas
Verified Buyer
“Fabulous quality meat, fish and other foods. Not cheap but well worth it in my opinion.”
Helpful Report
Posted 2 months ago
Hi Jill, Thank you for the 5-star review. We’re delighted you love the quality of our meat, fish, and other foods, and that you feel they’re worth the price. Best wishes, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Carol Miles
Verified Buyer
“I love shopping at pipers farm the grass fed beef mine in my opinion is the best of the best. I would say that some of the items in the pantry (Ready meals ) are a bit on the exspensive side and would purchase if the prices were right. The delivery fee is also a bit steep so I tend to double up on produce”
Helpful Report
Posted 2 months ago
Hi Carol, Thank you for the 5-star review. We’re thrilled you love our grass-fed beef and that you consider it the best. We’ve noted your feedback on pantry pricing and delivery fee and will take it on board. Best wishes, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Carol MacGillivray
Verified Buyer
“The meat I buy is great but a lot of what I would like to repeat buy is unavailable. Perhaps this is seasonal? I would like giblets included in the whole chickens I purchase. Otherwise the quality and packing and delivery is excellent. Everything tastes great!”
Helpful Report
Posted 2 months ago
Hi Carol, Thank you for the review. We’re glad the meat quality, packing, and delivery are excellent. Apologies that some items you’d like aren’t available—these can be seasonal. We’ll pass your request for giblets in whole chickens to our team to see what we can do. Warm regards, Liz & Team Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Lydiah Makusha
Verified Buyer
“Great service and products. Will definitely be ordering again!”
Helpful Report
Posted 2 months ago
Hi Lydiah, Thank you for the 5 star review. We’re delighted you’re happy with the service and products, and that you’ll be ordering again. Best Wishes, Liz Edenmoor (formerly Pipers Farm)
Posted 2 months ago
Judith Hallett
Verified Buyer
“Whole process was seamless from ordering my choice to delivery. You can see and taste the difference when you come to cook and eat the meat. Brilliant”
Helpful Report
Posted 2 months ago
Marie Maison-Moore
Verified Buyer
“Top class quality of meat from my previous orders, however living alone I find your minimum monetary spend has increased from £30 to £40 which I find excessive together with postage increase.”
Helpful Report
Posted 2 months ago
Hi Marie, Thank you for your kind comments about the quality of our meat, we really appreciate your continued support. We completely understand that a £40 minimum order can feel challenging, especially for customers ordering for one. The minimum order value is linked to the fixed costs involved in carefully packaging and delivering products safely. These costs have risen significantly, particularly for insulated packaging, ice packs, and overnight delivery. To keep our produce nice and cold and delivered in perfect condition, each order incurs the same preparation and delivery costs regardless of size. We subsidise a large proportion of these costs so customers don’t have to pay the full amount themselves, and the minimum order helps us absorb those expenses while continuing to offer the quality and service you expect from us. We genuinely value customers like you and your feedback, and we’ll continue to look for ways to balance affordability with maintaining our standards. Thank you again for taking the time to share your thoughts. Best Wishes, James
Posted 2 months ago
Madeleine Dalziel
Verified Buyer
“Delicious, excellent quality meat and sourdough bread. Well packaged and arrived on time. Really good value for money. Thank you.”
Helpful Report
Posted 2 months ago
Veronica Tapley
Verified Buyer
“Beautifully packed, haven't used other than the 2 steaks, which were very nice. Chicken legs I have cooked, but still in doubt about code?GB 2865 Which comes up Halal slaughter, hopefully it's wrong. I wished I'd have chosen individual meats, has we have a problem with fat. The other meats look good.looking forward to trying them.& I will say good luck, it's hard work has I know well.”
Helpful Report
Posted 2 months ago
Hi Veronica, Thank you for the 5 star review. I can confirm that the code on the Chicken is in relation to our old site in Exeter (we have since moved into a brand new unit) where the chicken was prepared as we do not display abattoir codes on our products, but I can assure you that we do not follow any religious guidelines with the slaughter of our animals. Best Wishes, James
Posted 2 months ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,746 reviews
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