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Pipers Farm Reviews

4.9 Rating 5,535 Reviews

97 %

of reviewers recommend Pipers Farm

Company Reviews

Product Reviews

4.9

Based on 5,535 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Pipers Farm 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a few times now, never been disappointed with the quality of meat. Always quick delivery.”

Posted 2 weeks ago

Dear Jo, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are over the moon to hear that you have never been disappointed with the quality of our meat. Your compliments mean the world to us. Additionally, we truly appreciate your loyalty as a returning customer. It's always a pleasure to serve customers like you who appreciate the care and attention we put into our products and delivery service. Once again, thank you for your continuous support. We look forward to serving you again soon! Best regards, Georgina

Posted 2 weeks ago

“The meat is delicious with more flavour than that from other similar suppliers. My concern with my recent delivery (last week) was that some products had definitely started defrosting especially the beef fillet tails which I would estimate were 50% defrosted if not more and the chicken livers had also started to defrost. The box was probably too large thus the insulation was not covering the products sufficiently well to keep them well frozen.”

Posted 2 weeks ago

Dear Jane, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that you found our meat delicious and full of flavour compared to other similar suppliers. That's exactly what we aim to provide - high-quality, flavourful products that truly stand out. We apologise for any inconvenience caused by the defrosting issue with your recent delivery. As you mentioned, the box size might have played a role in the insulation not covering the products. We appreciate your feedback, and we will definitely take it into consideration to improve our packaging and delivery process. Once again, thank you for your valuable feedback and for being a loyal customer. We hope to continue providing you with exceptional products and service in the future. Warm regards, Georgina

Posted 1 week ago

“Excellent service, good value and delicious”

Posted 2 weeks ago

Dear Naomi, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our service. We work hard to provide our customers with top quality products that are not only delicious but also a great value for money. Your satisfaction means a lot to us, and we look forward to serving you again soon. Kind regards Georgina

Posted 2 weeks ago

“Excellent meat quality very tender succulent and very healthy being 100% grass fed.”

Posted 2 weeks ago

Dear Rosemary, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind support and are thrilled to hear that you enjoyed our products. We take great pride in providing excellent meat quality, and we're delighted that you found it to be very tender, succulent, and healthy. Our commitment to 100% grass-fed production ensures that you receive the very best every time. Your loyalty as a customer means the world to us, and we are grateful for your continued support. We look forward to serving you again soon and providing you with more delicious and healthy products. Once again, thank you for your glowing review, Rosemary! Best wishes, Georgina

Posted 2 weeks ago

“Excellent as always. Chickens & pork moist , tender & flavoursome.”

Posted 2 weeks ago

Dear Maria, Thank you so much for awarding us with a 5-star rating for your recent experience at Pipers Farm. Your support and appreciation mean the world to us! We are thrilled to hear that you found our chicken and pork to be moist, tender, and flavoursome. We take great pride in ensuring the best quality products for our valued customers like you. Your kind words truly inspire our team to continue delivering excellence. We are beyond grateful for your loyalty as a customer. Your continued support motivates us to always strive for the highest standards in all aspects of our farm. We look forward to serving you again soon with more delicious and high-quality produce. Best wishes, Georgina

Posted 2 weeks ago

“As always, the product is of excellent quality, packaging and delivery is spot on. My only slight complaint was when ordering packs of, for example 2 pork chops, one is always significantly larger than the other and I would prefer them to be of equal size. Wouldn’t hesitate to recommend.”

Posted 2 weeks ago

Dear Laura, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your loyalty as a customer. As always, we are delighted to hear that you find our products to be of excellent quality. Our team takes great pride in ensuring that the packaging and delivery process is spot on for every order. We appreciate your feedback regarding the size discrepancy in our packs, and we apologise for any inconvenience caused. We will definitely take this into consideration and work towards providing equal-sized pork chops in the future. Once again, we are truly grateful for your support and would like to thank you for recommending us. We value your satisfaction and look forward to serving you again with our finest products. Warm regards, Georgina

Posted 1 week ago

“Chicken sausages and turkey mince (which I made into a turkey meat loaf) are very tasty. Haven't tasted remainder of order yet. xx”

Posted 2 weeks ago

Dear June, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our products. We're glad to hear that you found our chicken sausages and turkey mince tasty. It's wonderful that you were able to transform the turkey mince into a delicious turkey meat loaf. We hope the remainder of your order exceeds your expectations as well. Once again, thank you for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Best regards, Georgina

Posted 2 weeks ago

“This was my first order from PF. Everything arrived in good condition and within the timeslot I was given. Loved the compostable/recyclable packaging. So far, we have really liked everything we've tried so will be reordering.”

Posted 2 weeks ago

Dear Maya, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and feedback. We're thrilled to hear that your first order from Pipers Farm was a success. It's wonderful to know that everything arrived in good condition and within the designated time slot. We take pride in ensuring the best customer experience from start to finish. We're also glad to hear that you loved our compostable/recyclable packaging. Sustainability is a core value at Pipers Farm, and we strive to make environmentally conscious choices in every aspect of our business. Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon! Kind regards, Georgina

Posted 2 weeks ago

“I love shopping from Pipers. I love the variety, especially the “nose to tail” section. I particularly love the cultured cream. All the produce is delicious.”

Posted 2 weeks ago

Dear Cathryn, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you love shopping with us and appreciate the variety we offer, especially in our "nose to tail" section. It's good to know that you particularly enjoy our cultured cream. We strive to provide the highest quality products to our valued customers like yourself, and it's truly rewarding to receive such positive feedback. Thank you for being a loyal customer and for continuously choosing Pipers Farm. We genuinely appreciate your support and trust in our brand. Best regards, Georgina

Posted 2 weeks ago

“Excellent quality food. We have been pleased with every order. Our favourite is the free range chicken and the lamb burgers were delicious! I phoned in regards to an order and the person I spoke to was very helpful and polite. Would definitely recommend Pipers Farm!”

Posted 2 weeks ago

Dear Lynne, Thank you so much for leaving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been pleased with every order from Pipers Farm. We're delighted that you enjoyed our excellent quality food, especially our Free Range Chicken and delicious Lamb Burgers. It's wonderful to know that you found our team member helpful and polite when you called regarding an order. Your recommendation means the world to us, and we are grateful to have you as a loyal customer. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! Best wishes, Georgina

Posted 1 week ago

“I cannot fault the quality of Piper’s Farm grass fed meat it is excellent and tastes so good. The only fault i find is that things are often left off the list but no comment is made as to why. Kathy Perris.”

Posted 2 weeks ago

Hi Kathy, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve so we will do our best to pre-warn customers on the out of stock products before the orders are delivered. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 week ago

“Have been ordering from these guys for several years. Always great quality. Imo only thing Pipers could improve is making all packing biodegradable.”

Posted 2 weeks ago

Dear Whitney, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We appreciate your support and loyalty as a customer. We are thrilled to hear that you have been ordering from us for several years and always find our products to be of great quality. Your kind words truly mean the world to us and serve as a reminder that we are on the right track. We also appreciate your suggestion regarding our packaging. We are constantly striving to make more sustainable choices, and your feedback helps us identify areas for improvement. Rest assured that we are actively working towards making all our packing biodegradable. Once again, thank you for your glowing review and for being a valued part of our Pipers Farm family. We look forward to serving you for many more years to come! Best wishes, Georgina

Posted 6 days ago

“we have been very happy with all meat & fish we've had from pipers farm & also I forgot to put a code in on my last order & sent them an email not thinking I would get response as it was only a very small amount only to be told it was being refunded ! surprised & delighted with pipers farm response .”

Posted 2 weeks ago

Dear Paul, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you have been very happy with all the meat and fish you have received from us. Our team works tirelessly to ensure that we provide the highest quality products to our valued customers like you. We also wanted to express our gratitude for your kind words about our customer service. We always strive to go above and beyond for our customers, and we are thrilled to hear that you had a positive experience. It warms our hearts to know that you were surprised and delighted by our swift response to your query and the refund provided. Thank you once again for being a loyal customer of Pipers Farm. Your continued support means the world to us. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best wishes, Georgina

Posted 1 week ago

“Excellent every time :) love the quality!”

Posted 2 weeks ago

Dear Tareen, Thank you so much for your 5-star rating of Pipers Farm! We are incredibly grateful for your kind words and ongoing support. It's truly heartwarming to hear that you find our products excellent and appreciate the quality we deliver. Thank you again for choosing Pipers Farm. We truly appreciate your feedback and continued support! Best wishes, Georgina

Posted 2 weeks ago

“Usually great meat”

Posted 3 weeks ago

Dear Hugh, Thank you so much for taking the time to share your feedback regarding the Grass Fed Rolled Beef Brisket. We truly appreciate you reaching out to let us know about your experience. Firstly, we would like to apologise for the disappointment you experienced with your second purchase. We understand how frustrating it can be to receive a product that does not meet your expectations, especially after having a positive experience with the first one. It must have been incredibly disappointing to find that the second brisket was not up to par and consisted of a substantial amount of fat. We value your satisfaction as our customer, and we genuinely apologise for any inconvenience caused. Your feedback is crucial to us as it helps us identify areas for improvement. We are constantly striving to offer the best quality products and ensure that every customer receives a positive experience. We thank you again for your loyalty to Pipers Farm. Best wishes, Georgina

Posted 1 week ago

“As alway 1st class service & produce.”

Posted 3 weeks ago

Dear Ingrid, Thank you so much for your incredible 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you had a first-class experience with both our service and produce. As always, we strive to provide the best for our valued customers like you. Your loyalty means everything to us, and we can't thank you enough for choosing us time and time again. We look forward to continuing to serve you with the highest quality products and service. Warm regards, Georgina

Posted 2 weeks ago

“Great produce, fast shipping, and always well packaged.”

Posted 3 weeks ago

Dear Tze, Thank you so much for awarding us with a fantastic 5-star rating for Pipers Farm. We truly value your support and loyalty as our customer. We're delighted to hear that you appreciate our great produce, fast shipping, and the fact that we always ensure our packages are well protected. Your words mean a great deal to us and reinforce our commitment to providing top-notch service. Once again, thank you for your kind words and for being a loyal customer. We look forward to continuously serving you with the highest quality products. Best wishes, Georgina

Posted 6 days ago

“Really impressed by the bit of meat we received. It was super yummy.”

Posted 3 weeks ago

Dear Michael, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your support and are thrilled to hear that you were impressed your order. We strive to provide our customers with the highest quality products, and your positive feedback is very encouraging to us. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to serving you again in the future! Kind regards, Georgina

Posted 2 weeks ago

“Very happy with the food. Always enjoy it. Any problems are sorted out by polite staff.”

Posted 3 weeks ago

Thank you so much, Janice, for your fantastic 5-star rating and your kind words about Pipers Farm! We are delighted to hear that you are very happy with our food and always enjoy it. Our dedicated team takes great pride in serving you the best quality products and ensuring that any problems are resolved promptly by Customer Services. We truly appreciate your loyalty as a customer, and we look forward to continuing to provide you with exceptional food and service.

Posted 2 weeks ago

“Amazing products and very good quality ❤️☺️”

Posted 3 weeks ago

Dear Alexandra, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. Best wishes, Georgina

Posted 2 weeks ago

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Pipers Farm is rated 4.9 based on 5,535 reviews