Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,477 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the grass fed beef and really free range chicken lamb and beef joints ,pork sausage chops and gammon steaks ,and have since ordered other things like the kefir beef dripping and bone broth everything in my opinion tastes much better than when you buy similar from a supermarket . We have just this minute ordered again to try some more things for delivery this Saturday the 15th everything is packed really well and delivery has always been spot on . We have had no problems even when emailing questions , we have had a fast response many thanks to all the farmers, suppliers ,pipers farmer staff and delivery staff too a fabulous idea and top quality products”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you so much for your wonderful 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We are delighted to hear that you love our grass-fed beef, free-range chicken, lamb, and beef joints. It's fantastic to know that you have also tried and enjoyed other products such as our pork sausages, chops, and gammon steaks. We take pride in offering top-quality items like kefir, beef dripping, and bone broth, and we are thrilled that you find everything tastier than their supermarket counterparts. We are also grateful for your recent order and hope that the new items you chose, will be just as satisfying. It's fantastic to hear that our packaging and delivery have consistently met your expectations. We always strive for excellence in every aspect of our service. Thank you once again for your kind words. We greatly appreciate your support and for choosing Pipers Farm. We are proud to have you as a loyal customer. If you ever have any further questions or need assistance, please don't hesitate to reach out. Many thanks to you and all our dedicated farmers, suppliers, Pipers Farm staff, and delivery staff. Your support is invaluable. Best wishes, Georgina

Posted 1 year ago

“Overall, an excellent service and meat is always delicious. I subscribe to Piper's Points and do feel that you should be able to spend these as you wish, and in 1 order, rather than being limited to one voucher per order.”

Helpful Report

Posted 1 year ago

Dear Frances, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. We're thrilled to hear that you find our service excellent and enjoy our delicious grass-fed meat. Your kind words mean a lot to us and inspire us to keep delivering the best quality products to you. We also appreciate your feedback regarding our Pipers Points program. We understand that it would be more convenient for you to be able to spend them as you wish in one order, rather than being limited to one voucher per order, however we do allow up to £20 discount with the Pipers Points. We value your opinion and will certainly take it into consideration as we continually work to enhance our customers' experience. Thank you once again for your continued support and loyalty to Pipers Farm. We treasure customers like you and look forward to serving you again soon! Georgina

Posted 1 year ago

“My first purchase from Pipers did not disappoint. Meats are of good quality and tasty. I would recommend them to others and I would also purchase again.”

Helpful Report

Posted 1 year ago

Dear Shanti, Thank you for your 4-star rating of Pipers Farm! We truly appreciate your feedback and we are delighted to hear that your first purchase from us did not disappoint. We take pride in providing meats of good quality and taste, and it's great to know that you enjoyed them. We are grateful for your recommendation to others, and we look forward to serving you again in the future. Thank you for choosing Pipers Farm! - Georgina

Posted 1 year ago

“I’ve been ordering from Pipers farm for a few years now and it is my main place to shop for great quality meat. Love their ethos. Good selection of products. The only reason I didn’t give 5 stars is the bacon is getting thinner slices, all the other meat purchased is definitely a 5*”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for taking the time to rate Pipers Farm with 4 stars and for your kind words about our business. We truly appreciate your loyalty as a customer for the past few years, and we're thrilled to hear that Pipers Farm has become your go-to place for high-quality meat. We're glad you love our ethos and are satisfied with our good selection of products. We do apologise if the bacon slices have been thinner lately and understand that it affected your overall rating. We appreciate your feedback and will take it into consideration to better serve you in the future. Thank you again for your support and for being part of the Pipers Farm community! - Georgina

Posted 1 year ago

“Great that you’re able to choose your own delivery date. Great tasting fresh food.”

Helpful Report

Posted 1 year ago

Hi Abigail, Thank you for leaving Pipers Farm a 3* review, and for your kind words about our delivery service, and great tasting food. We would love to know how we can improve our service, to go from a 3* to 5* rating. If you have any further thoughts or feedback, we would love to hear from you. Please contact hello@pipersfarm.com. Best wishes, Georgina

Posted 1 year ago

“Great chicken, having histamine issues I need the chicken to be frozen quickly so histamine stays low, I live on this meatstock every day to heal my gut, now if I could get chicken feet it would be 5 🌟 great service”

Helpful Report

Posted 1 year ago

Dear Kirsty, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your feedback and are thrilled to hear that our Chicken has been great for you. We understand how important it is for you to have the Chicken frozen quickly to keep the histamine levels low, and we're glad that we could meet your expectations. We're also delighted to have you as a loyal customer who relies on our meat stock every day to heal your gut. Your support means the world to us! Regarding your request for chicken feet, we'll make a note of it and see if we can make it happen. We always strive to provide excellent service to our customers. Once again, thank you for your continued loyalty and for sharing your positive experience with us. We look forward to serving you again soon! Best wishes, Georgina

Posted 1 year ago

“Superior goods of quality. The lamb and beef that I've already cooked were delicious. Although I haven't tasted it yet, I think the chicken and broth are just as delicious as the lamb and beef. Additionally, it arrived on the day I applied for it and on schedule. I give it a 4 star rating because I was not pleased with the delivery package, which contained the meat and broth separated by an odd-looking cloth within a nylon bag! It was presented poorly and not appropriate for frozen food.”

Helpful Report

Posted 1 year ago

Dear Marina, Thank you so much for giving Pipers Farm a 4 star rating! We truly appreciate your support and feedback. We're thrilled to hear that you found our Boneless Leg of Lamb and Braising Beef to be delicious. We take great pride in providing quality products, and it's always fantastic to hear that our customers are satisfied with their purchases. We're confident that you'll find our Chicken and Broth just as scrumptious as the Lamb and Beef! We apologise for any inconvenience caused by the delivery package. We understand that it was not up to your expectations, and we appreciate you bringing it to our attention. Our packaging pouches are made from all natural, 100% British sheep's wool, housed inside a completely home compostable bag. For more information: https://pipersfarm.com/pages/packaging Once again, thank you for choosing Pipers Farm and for taking the time to leave us a review. We value your support and hope to serve you again in the future. Best wishes, Georgina

Posted 1 year ago

“The frozen whole chickens have been exemplary. Likewise chicken mini fillets consistently good. Sirloin steak not bad. Diced chicken texture is wrong as there is meat from various parts of the bird and they do not cook uniformly. Have yet to try the grass fed beef burgers, sure they will be fine. Going to order artisan bread, frozen meals and try something different on next order. The whole chicken is our family favourite . Thank you all at Pipers Farm.”

Helpful Report

Posted 1 year ago

Hi Bruce, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 year ago

“I have been ordering meat from Pipers Farm for a few years. The quality of the meat remains very good and they offer excellent service and delivery. I highly recommend them.”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as a customer. We're delighted to hear that you've been enjoying our high-quality meat and are satisfied with our excellent service and delivery. Your recommendation means the world to us. We value your feedback, and we will continue working hard to ensure that we consistently meet your expectations. If you have any further suggestions or comments, please don't hesitate to let us know. We look forward to serving you for many more years to come! Once again, thank you for your kind words and for being a valued customer. Warm regards, Georgina

Posted 1 year ago

“The meat is delicious with more flavour than that from other similar suppliers. My concern with my recent delivery (last week) was that some products had definitely started defrosting especially the beef fillet tails which I would estimate were 50% defrosted if not more and the chicken livers had also started to defrost. The box was probably too large thus the insulation was not covering the products sufficiently well to keep them well frozen.”

Helpful Report

Posted 1 year ago

Dear Jane, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that you found our meat delicious and full of flavour compared to other similar suppliers. That's exactly what we aim to provide - high-quality, flavourful products that truly stand out. We apologise for any inconvenience caused by the defrosting issue with your recent delivery. As you mentioned, the box size might have played a role in the insulation not covering the products. We appreciate your feedback, and we will definitely take it into consideration to improve our packaging and delivery process. Once again, thank you for your valuable feedback and for being a loyal customer. We hope to continue providing you with exceptional products and service in the future. Warm regards, Georgina

Posted 1 year ago

“As always, the product is of excellent quality, packaging and delivery is spot on. My only slight complaint was when ordering packs of, for example 2 pork chops, one is always significantly larger than the other and I would prefer them to be of equal size. Wouldn’t hesitate to recommend.”

Helpful Report

Posted 1 year ago

Dear Laura, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your loyalty as a customer. As always, we are delighted to hear that you find our products to be of excellent quality. Our team takes great pride in ensuring that the packaging and delivery process is spot on for every order. We appreciate your feedback regarding the size discrepancy in our packs, and we apologise for any inconvenience caused. We will definitely take this into consideration and work towards providing equal-sized pork chops in the future. Once again, we are truly grateful for your support and would like to thank you for recommending us. We value your satisfaction and look forward to serving you again with our finest products. Warm regards, Georgina

Posted 1 year ago

“I cannot fault the quality of Piper’s Farm grass fed meat it is excellent and tastes so good. The only fault i find is that things are often left off the list but no comment is made as to why. Kathy Perris.”

Helpful Report

Posted 1 year ago

Hi Kathy, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve so we will do our best to pre-warn customers on the out of stock products before the orders are delivered. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 year ago

“Great meat! Quick delivery. Had an issue with the address and they helped me sort it right away to get it delivered same day. Very good customer service”

Helpful Report

Posted 1 year ago

Hi Joshua, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 year ago

“I like almost everything from this website, unfortunately the whole wild rabbit smelled and tasted like fish, hope that was just for this stock. I will order more.”

Helpful Report

Posted 1 year ago

Dear July, Thank you so much for taking the time to rate Pipers Farm with a fantastic 4 stars! We truly appreciate your loyalty as a customer and are thrilled to hear that you enjoy the products that we offer on the website. We are sorry to hear about the inconvenience you experienced with the whole wild rabbit. Rest assured, this is certainly not the standard we strive for. We apologise for any disappointment caused, and we assure you that we have taken note of your feedback to ensure that this issue is addressed promptly. We value your trust in us and would like to extend our gratitude for your continued support. Your satisfaction means the world to us, and we always strive to improve our products and services. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your kind words and for being a loyal customer. We look forward to serving you in the future and providing you with an even better experience! Best wishes, Georgina

Posted 1 year ago

“The chicken breasts and seafood from Pipers Farm are excellent but we found the chicken thighs and drumsticks tough. Delivery is always very good.”

Helpful Report

Posted 1 year ago

Dear Valerie, Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you find our chicken breasts and seafood to be excellent. Your support as a loyal customer means the world to us. We also appreciate your honesty regarding the chicken thighs and drumsticks. We apologise for any inconvenience caused and assure you that your comment will be taken into consideration as we constantly strive to improve our products. Lastly, we're delighted to know that our delivery service has consistently met your expectations. We understand the importance of timely and reliable delivery, and we're glad we could provide that for you. Thank you again for being a valued customer. Your support is invaluable, and we look forward to continuing to serve you with the highest quality products. Best wishes, Georgina

Posted 1 year ago

“Hi one point my order was short because it was not in stock I looked at reordering but a lot more was out of stock”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you so much for taking the time to give Pipers Farm a 4-star rating! We truly appreciate your support and feedback. We apologise for any inconvenience caused when your order was short due to certain items being out of stock. We understand how frustrating this can be, and we're working hard to ensure that such occurrences are minimised in the future. Your loyalty as a customer means a lot to us, and we're grateful for your understanding. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. We're always here to help! Thank you again for choosing Pipers Farm. Best wishes, Georgina

Posted 1 year ago

“The Co. - Good website - easy to navigate and lots of options. Communication is great - factual and consistent. Variety of products is good and we love the recipes that link all of the ingredients - this is great. Packaging is always excellent and being able to choose a delivery date is really helpful.”

Helpful Report

Posted 1 year ago

Hi Nicole, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina

Posted 1 year ago

“Customer service great , delivery service fantastic, prices great . I have ordered beef/pork bones and for stock and are good quality. I also had burgers because I've read the reviews and my husband and I love burgers, we only do our own fresh burgers. I thought I would try them but unfortunately they're way to fatty and when they defrosted their consistency was off like gelatinous, my husband grilled one and it just ended in the bin. Maybe my batch was a bit off. Overall happy with everything else.”

Helpful Report

Posted 1 year ago

Dear Simona, Thank you so much for giving Pipers Farm a 4-star rating! We greatly appreciate your feedback and support. Our team is thrilled to hear that you found our customer service and delivery service to be fantastic, and that you were satisfied with our prices and the quality of the beef/pork bones you ordered for stock. However, we are truly sorry to hear that the burgers did not meet your expectations. We understand how disappointing it can be when a product does not turn out as you had hoped. Please know that this is not our usual standard, and we apologise for any inconvenience caused. Thank you once again for your support, and we hope to have the opportunity to serve you better in the future. Please don't hesitate to reach out to us if you have any further concerns or feedback. Best wishes, Georgina

Posted 1 year ago

“Very pleased with our first order. We can certainly taste the difference in quality and will be ordering again.”

Helpful Report

Posted 1 year ago

Dear Christie, Thank you so much for your 4-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you were pleased with your first order. It's wonderful to know that you could taste the difference in quality. We take great pride in ensuring that our products are of the highest quality, and it's rewarding to hear that it is noticeable to our valued customers like you. Thank you for choosing Pipers Farm, and we look forward to serving you again in the future. Should you have any questions or need any assistance, please don't hesitate to reach out to us. Best regards, Georgina

Posted 1 year ago

“Generally very good, but I would appreciate the breakfast sausage being slightly larger and salmon being added to the fish pie mix. Steve”

Helpful Report

Posted 1 year ago

Dear Steve, Thank you so much for taking the time to leave us a 4-star rating for Pipers Farm. We truly appreciate your feedback and are thrilled to hear that you had a good experience with us. We understand your preference for slightly larger breakfast sausages and the addition of salmon in the fish pie mix. Your comments have been duly noted, and we will certainly take them into consideration as we continuously strive to improve our offerings. Once again, we cannot thank you enough for your kind words and valuable suggestions. We look forward to serving you again and providing an even better experience next time. Best wishes, Georgina

Posted 1 year ago

Pipers Farm is rated 4.8 based on 6,477 reviews