Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,477 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality food quick delivery good customer care. will be a regular”

Helpful Report

Posted 7 months ago

Hi Simon, Thank you for your great review! We’re thrilled to hear that you found our food to be of great quality and appreciated the quick delivery and customer care. It means a lot to us to know that you plan to be a regular! If there's anything we can do to earn that fifth star in the future, please let us know. Best wishes, James

Posted 7 months ago

“I'm a new customer and have just ordered my second meat box from pipers. The first box ('Essentials') was excellent - the minced beef was delicious, made into a cottage pie, ful of flavour - the way meat used to taste like before 'big farming' took over. The chicken was the finest I've tasted for a long time- the family loved it! I've yet to eat the steaks, but I know I'm not going to be disappointed there. The plain pork sausages were full of meaty flavour, and a good size too. However! I Haven't given Pipers a full 5 stars because of the Ingredients used in your 'homemade' pies: Rapeseed oil is a massive no-no in our household (all seed oils are toxic and cause metabolic disease in the human) and margarine does similar damage. I want your pies to have PROPER full fat butter and lard in the pastry making - it's the only healthy (yes!) fat to use, as well as tallow and ghee. Proper Artisan bakery doesn't use the above 'fats'. The flavour will be amazing. Please have a look and see if there are any true artisan bakers out there and use them.Even if the pies cost more, I will guarantee My family will buy the lot! Neverthe less, pretty pleased with my order and will continue to use you for our meat sources. Many thanks Marion”

Helpful Report

Posted 7 months ago

“The service is very good and efficient and there is a good range of meat of useful sizes and cuts. Delivery is efficient and reliable. I rather object though to the American spelling of "flavor" fo an English product (turkey breast). SRC”

Helpful Report

Posted 8 months ago

“I got ribeye steak,venison steaks and diced chicken.The only reason I put 4 stars is because the diced chicken was not breast,when I cooked it,it was grey and not white which made me think it was a low quality cut from the animal.”

Helpful Report

Posted 8 months ago

Hi Chris, Thank you for taking the time to leave a 4-star review! We’re thrilled to hear you enjoyed the ribeye and venison steaks. We appreciate your feedback regarding the diced chicken; this is cut from both breast and thigh meat (both incredibly high quality, slow grown and free range). If you'd like pre-cut Chicken Breast then we do offer our Properly Free Range Chicken Stir Fry. We hope to see you again soon and continue to serve you with high-quality meats! Best wishes, James

Posted 8 months ago

“It felt pricey for what arrived, the lamb steaks were tiny too, but all of it was super tasty and the flat iron steak was one of the nicest steaks I've ever had. I will order again, but can't afford to order as much as I'd like to. Pricey, but good quality, tasty meat.”

Helpful Report

Posted 8 months ago

Hi Anna, Thank you for your thoughtful 4-star review! We're glad to hear that you found everything super tasty, especially the flat iron steak. It's always great to know our quality shines through. We understand that pricing can be a concern, and we appreciate your feedback on portion sizes. We hope to have the pleasure of serving you again soon, and we're committed to providing you with delicious meat that makes it worth it! Best wishes, James

Posted 8 months ago

“Lovely products tasty and good quality!”

Helpful Report

Posted 8 months ago

Hi Vivienne, Thank you for your lovely 4-star review! We're so glad to hear that you enjoyed our products and found them to be tasty and of good quality. Your feedback really motivates us to keep delivering the best! We can't wait to have you back for more delicious offerings soon! Best wishes, James

Posted 8 months ago

“Fantastic chicken and sausages , can’t wait to try the rest of our recent box of meat !!”

Helpful Report

Posted 8 months ago

Hi Rosemary, Thank you for your lovely 4-star review! We’re delighted to hear you enjoyed the chicken and sausages from your box. It’s always exciting to explore more of what we have to offer, and we can’t wait for you to try the rest! Your feedback is greatly appreciated, and we look forward to serving you again soon! Best wishes, James

Posted 8 months ago

“I have been pleased with the quality all the products I have purchased,except one. I think your sreak burgers need a little extra seasoning to make them taste really good.”

Helpful Report

Posted 9 months ago

Dear William, Thank you for your thoughtful 4-star review! We're glad to hear that you've been pleased with the quality of our products overall. Your feedback regarding the steak burgers is valuable, and we appreciate your suggestion about adding a bit more seasoning. We’re committed to enhancing our offerings, and your input helps us achieve that. Thanks for your support, and we look forward to serving you again! Best wishes, James

Posted 9 months ago

“We purchased a 3 kg duck which was one of the best we have ever tasted. Seasoned with just sea salt and black pepper and roasted to perfection the duck was full of flavour and truly succulent. Would have been a five star review but the delivery date was wrong which caused problems”

Helpful Report

Posted 9 months ago

Dear Andrew, Thank you for your wonderful 4-star review! We're thrilled to hear that you enjoyed our duck and that it was full of flavour and succulence. Your simple seasoning strategy sounds delicious! We apologise for the mix-up with your delivery date and appreciate your understanding as we work to improve this service aspect. Your feedback is invaluable to us. Thanks again for your support, and we look forward to serving you again soon! Best wishes, James

Posted 9 months ago

“Great quality, but prepared to pay extra for that . However requested products are not always available when I want to order.”

Helpful Report

Posted 9 months ago

Dear Doreen, Thank you for your thoughtful 4-star review! We truly appreciate your recognition of our great quality products. We understand that availability can sometimes be a challenge, as we work with a network of small family farms, we do sometimes have fluctuations to our stock and we’re continuously working to improve this aspect of our service. We hope to have the opportunity to serve you again soon! Best Wishes, James

Posted 9 months ago

“The packaging and wool is fantastic. The good quality and price is amazing. The only issue is everything comes in plastic. The meat, milk and kefir for example. It’s becoming very well known that plastic is contaminating our food and I want to get away from eating plastic.”

Helpful Report

Posted 9 months ago

Dear Andrew, Thank you for your fantastic 4-star review! We're delighted to hear you love our packaging and the quality of our products. It's always great to know that our efforts to offer good quality at a reasonable price resonate with our customers. We understand your concerns about plastic, and we’re actively exploring more sustainable packaging options. Your feedback is invaluable, and we’re committed to reducing our impact on the environment while ensuring the safety and quality of our products. If you have any further thoughts or suggestions, please feel free to share. We appreciate your support and hope to continue delighting you with our offerings! Best Wishes, James

Posted 9 months ago

“Lack of communication on delivery delay due to IT outage - had paid for next day delivery too. Had to force an update out of the company - not the best customer service. Product itself great as always.”

Helpful Report

Posted 9 months ago

Hi Rebecca, Thank you for the review, and we are sorry that you experienced issues regarding your delivery as we did have 2 days where we were unfortunately disconnected from our system due to a cable being severed elsewhere. If you ever do require further information regarding an order, please do contact us directly on 01392 881380. Best Wishes, James

Posted 9 months ago

“Beautifully packaged cheeses and chutneys with cool blocks inside. Slightly disappointed in the cling wrap of the stilton cheese, looked as if it had been wrapped in cling film in a hurry - would have like vacuum sealed or wax paper with it's origin (no date or where from) but other than that, a lovely gift.”

Helpful Report

Posted 9 months ago

Dear Josephine, Thank you so much for taking the time to rate Pipers Farm. We truly appreciate your feedback and are glad to hear that you enjoyed our beautifully packaged cheeses and chutneys with the cool blocks inside. We apologise for any disappointment caused by the cling wrap of the stilton cheese. We are always working on improving our packaging and appreciate your suggestion for vacuum sealed or wax paper with its origin and date. We will definitely take this into consideration for future improvements. Best Wishes, James

Posted 9 months ago

“The meat was well packaged and presented. Very flavoursome and soft. I would definitely order again.”

Helpful Report

Posted 9 months ago

Hi Amanda, Thank you for the kind words regarding the items you ordered, we are glad to hear that you found the meat flavoursome and soft as we do always aim to provide the best quality meat that's been raised in harmony with nature. Best Wishes, James

Posted 9 months ago

“never any pfoblems nicely packed individually.”

Helpful Report

Posted 9 months ago

Hi Alex, Thank you for the review, we are so glad that you have been enjoying Pipers Farm! Best Wishes, James

Posted 9 months ago

“The goat curry was lovely, unfortunatly the package had defrosted when it had arrived,so ordering a few at a time may not be possible”

Helpful Report

Posted 9 months ago

Dear Karen, Thank you for the review, we are so pleased to hear that you enjoyed your curry! We are sorry to hear that your package had defrosted as this is quite uncommon as we ship our deliveries with a freezer pack and then everything is insulated with sheep's wool. Best Wishes, James

Posted 9 months ago

“I bought the chicken deboned and stuffed with sage & onion, the chicken was delicious but the stuffing was not seasoned at all thas why i only gave it 4 stars. Next time i will mix some softened butter with garlic and salt and put this under the skin. Also i will add a chopped lemon and some rosemary around the chicken inside the tin foil. This will make it delicious. The cooking instructions Pipers Farm gave were perfect but do take it out of fridge 1 hr before cooking.”

Helpful Report

Posted 9 months ago

Dear Anne, Thank you so much for your review and your feedback on your recent purchase of our whole chicken stuffed with sage and onion. We're really glad to hear that you found the chicken itself to be delicious! We're sorry to hear that the stuffing didn't meet your expectations in terms of seasoning. We completely understand the importance of a well-seasoned dish, and we appreciate your suggestion of mixing butter with garlic and salt to enhance the flavours. The addition of chopped lemon and rosemary sounds absolutely delightful too! Best Wishes, James

Posted 9 months ago

“Very nice meat - I made a lovely shoulder of mutton curry. The website stated many items were out of stock, there were no estimated dates for being back in stock. Also, the website could be clearer on the fact that the meat will arrive frozen. I didn't realise this and only found the info when I searched for it.”

Helpful Report

Posted 9 months ago

Dear Maxine, Thank you so much for taking the time to rate Pipers Farm. We truly appreciate your feedback and are delighted to hear that you enjoyed our meat. Your shoulder of mutton curry sounds absolutely delicious! We also appreciate your comments regarding our website. We apologise for any inconvenience caused by items being out of stock without estimated restock dates, there is the option to be notified via email when these items do come back in as we do work with small, local farms so various cuts are coming in at different times. I apologise if you did not find it clear that your items would arrive frozen, we do state this on each product under the 'How to Store' section but we do understand that this can easily be missed at times. Best Wishes, James

Posted 9 months ago

“Love Pipers Farm. Amazing tasting produce. Feels slightly concerned about the amount of plastic used even though it’s recyclable. Thank you Pipers.”

Helpful Report

Posted 10 months ago

Dear Emmie, Thank you for taking the time to give Pipers Farm a 4-star rating! We sincerely appreciate your kind words and support. Love that you find our produce amazing tasting; it truly means a lot to us. We also understand your concerns about the amount of plastic used, even though it is recyclable. We strive to be as environmentally conscious as possible and are always looking for ways to reduce our plastic usage. Your feedback is valuable to us as we continue to improve and find better alternatives. Thank you again for choosing Pipers Farm and for your thoughtful review. We truly appreciate your support and look forward to serving you with our delicious, sustainable produce! Best wishes Georgina

Posted 10 months ago

“I love their food to bits and get a monthly/bimonthly shipment. Every product I receive has been 5/5 and the packaging is top tier for freezing and thawing. I do find that quite often they are out of stock of products; chicken hearts, some flavoured sausages, pork skins in particular. Also since the change to Piper Perks I don’t seem to have received any of the perks.”

Helpful Report

Posted 10 months ago

Pipers Farm is rated 4.8 based on 6,477 reviews