Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,555 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

Write Your review

Tell us how Pines and Needles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guys were super. Fast, clean and polite :)”

Helpful Report

Posted 56 years ago

“dafdas ds\nga\nds \ngdsga”

Helpful Report

Posted 56 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

Helpful Report

Posted 56 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

Helpful Report

Posted 56 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

Helpful Report

Posted 56 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

Helpful Report

Posted 56 years ago

“adsf dsa\nf ds\na \ndsag \ns”

Helpful Report

Posted 56 years ago

“The tree is less beautiful than previous ones.”

Helpful Report

Posted 56 years ago

“Really expensive setup for just 2 guys dropping off a tied up tree set in a foot. The tree was not even straight and i had to cut the mesh off. Felt ripped off wont use you guys again.”

Helpful Report

Posted 56 years ago

“first time using P&N and we're happy to say how satisfied we were with the delivery and setup of our tree by Ish. My wife was very happy with the service and I imagine we'll be using Pines and Needles again!”

Helpful Report

Posted 56 years ago

“lovely!”

Helpful Report

Posted 56 years ago

“would have been good to be advised on an appropriate base for such a big tree. We have a cast iron one already that held our 7ft tree last year, but I think it was too much this year and it toppled over in the night smashing all the baubles!!”

Helpful Report

Posted 56 years ago

“last years tree was excellent but this years was poor. we openedit today an it was not as thick as last year and had bent branches from being badly packaged. unlikely to use you again.”

Helpful Report

Posted 56 years ago

“Beautiful tree but I'm sure it was more than 3'! No complaint there.”

Helpful Report

Posted 56 years ago

“Good delivery. Lights more on the cool side rather than warm white. Did not figure out yet the multifunction aspect of them”

Helpful Report

Posted 56 years ago

“The tree was lovely, very pleased with it”

Helpful Report

Posted 56 years ago

“No comments, everything was perfect”

Helpful Report

Posted 56 years ago

“Disappointed by condition of tree when it arrived. Needles everywhere and that was before I put it up and on an non-drop tree.”

Helpful Report

Posted 56 years ago

“Great service with friendly, efficient delivery. Nice looking tree when it arrived, but it seemed to drop many more needles than any tree we've had from you before and looked quite 'droopy' after just a week. A bit disappointing.”

Helpful Report

Posted 56 years ago

“excellent tree, lovely shape.”

Helpful Report

Posted 56 years ago

Pines and Needles is rated 4.2 based on 2,555 reviews