Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,557 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You bloody Rippa!!!”

Helpful Report

Posted 56 years ago

“The tree is excellent, easily 9 foot and great shape. Delivery was perfect, on time and generally as promised. Driver seemed like a nice bloke. Thank you.”

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Posted 56 years ago

“Fantastic service. Couldn't have been happier. Many thanks.”

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Posted 12 years ago

“Very pleased with tree, will buy again next year”

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Posted 15 years ago

“Impeccable service and a great tree”

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Posted 12 years ago

“it was very good, bang on time and the delivery guy Mike was very helpful! I loveit!”

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Posted 13 years ago

“Excellent on all accounts, many thanks”

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Posted 56 years ago

“Great product and service! Thanks to all involved :-)\n\nMerry Xmas!”

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Posted 12 years ago

“Amazing looking tree, delivery was within the allocated time and the delivery team set it up on our stand quickly and safely. They ensured we were happy before setting off.\n\nThanks!”

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Posted 12 years ago

“A little late. Emailed and called to confirm a time. But, got it after 10pm. Better late than never. All good. Thanks.”

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Posted 56 years ago

“Arrived early in the day, very quick and efficient. Liked the Santa hats of the staff. Easy, hassle free way to get a tree at a busy time of year. Great! Would definitely use again!”

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Posted 12 years ago

“lovely tree”

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Posted 56 years ago

“Everything was perfect!”

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Posted 19 years ago

“Tree is lovely”

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Posted 56 years ago

“Great service, thanks for everything :-)”

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Posted 56 years ago

“Lovely tree”

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Posted 20 years ago

“perfect tree without the hassle of getting it home myself :-)”

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Posted 12 years ago

“The tree is terrific. Andre efficient and very quick”

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Posted 56 years ago

“The delivery was late, but the 2 guys were very friendly and did a great job and the tree is the best yet. thanks!”

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Posted 12 years ago

“Drivers were friendly and professional and did a great job setting up the tree. Second year doing this and will come back next year. The tree is fresh and fantastic.”

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Posted 12 years ago

Pines and Needles is rated 4.2 based on 2,557 reviews