PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 11th March 2026

Susan Smith

PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

3598

Anonymous

Anonymous // 01/01/2019

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“Very good, very good communication throughout”

Helpful Report

Posted 5 years ago

“David was very helpful and we quickly arrived at a getaway that fully suited my needs. Recommended.”

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Posted 5 years ago

“Pets Pyjamas were brilliant. They are so friendly and met our needs with the holiday they have found us perfectly. The break is just what we wanted, suits our doggy and us perfectly and they have excellent customer service. Adam made sure that we had all the info we needed to make an informed decision and made everything so easy. We will definitely be using this company as our first point of call for all future holidays. We will also be recommending to our other doggy friends. Thank you”

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Posted 5 years ago

“Our representative could not have been more helpful in finding us the best possible holiday. Thank you 😊”

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Posted 5 years ago

“We had the best experience booking our short stay in Cornwall to be with family. Faith was not only patient and friendly but we had fun making the booking. She found our ideal location, under budget! Thank you Pets Pyjamas for another great find! You are our ‘go to’ and have never let us down. Alice and Sarah.”

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Posted 5 years ago

“Easy to book”

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Posted 5 years ago

“I have booked with PetsPyjamas many times and they always find me exactly what im looking for. Thank you to Melanie for being so helpful”

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Posted 5 years ago

“Excellent service, would like more instant book offers”

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Posted 5 years ago

“Very helpful. Spent along time getting us sorted. Thank you 🍷🍷”

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Posted 5 years ago

“It was a great service. I used their chat to get some ideas of options and then once we picked it - they called us to finish off the booking. They are really efficient and friendly. The website doesn’t always have an up to date calendar so it’s worth chatting with them.”

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Posted 5 years ago

“We have been very impressed with Lynda who has fully understood our requirements and has always recommended the right type of holiday to accommodate 2 adults 4 children and a dog. As a result our next three forthcoming holidays are with Pets Pyjamas!!!!”

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Posted 5 years ago

“Pets pyjamas call back service is so easy and convenient, the staff were super friendly and so so helpfully and found me the perfect stay at such a great price, can’t recommend pets pyjamas enough.”

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Posted 5 years ago

“Great service from start to finish. Mainly done by email in the first instance with Jen, told her what plans were and she got back to me each day with updates and the information I asked for. To actually complete the booking process we did this over the phone, very efficient. Thankyou”

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Posted 5 years ago

“Have not been to hotel yet but Tiffani whom i booked with has been quick super helpful and answered any queries i have :) thank you !!”

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Posted 5 years ago

“Very professional, polite & quick to confirm our booking. Only negative, I had read that for your first booking you could get up to £50 off, no one mentioned this.”

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Posted 5 years ago

“Dealing with the people that work for the company I found them to be very helpful and could not do enough to for us, we would definitely use them again they made everything easy. Regards Mr Roberts”

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Posted 5 years ago

“Rachel was so helpful, and found us the right hotels for our trip. Thanks so much!”

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Posted 5 years ago

“I have dealt with Pets Pyjamas in 2020 several times and always found them very efficient and helpful. Two of my booked trips were cancelled during the first national lockdown back in April and May so fingers crossed for this 3rd attempt in December. It’s good that the deposits for the two that didn’t go ahead could be held as vouchers and used against this latest booking. They are extremely helpful finding suitable properties for our available travel dates. I am really looking forward to being able to review the property and take some holiday snaps and update soon! Thanks Pets Pyjamas”

Helpful Report

Posted 5 years ago

“David was really helpful in identifying options for us. We had an idea of what type of place we wanted but no specific establishment in mind. over the online chat we quickly identified a great option together and while he found out the final details we looked at some alternatives he also suggested. He gave us good inside information about the rooms and then when the time came to do the booking we (on our request) moved seamlessly to a telephone call. It was a pleasurable experience booking and we are now really looking forward to our trip.”

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Posted 5 years ago

“I spoke to Faith who was friendly, funny and very well informed. We have never used Pets Pyjamas before but she made us feel confident about our choices. We are now all booked and looking forward to going away with our puppy.”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews