PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.83

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prompt service, really please with Ariat Wellies, they are great.”

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Posted 2 years ago

“I bought Royal Canin Cat biscuits(12kg bag), the price was the best I could find on the day. They were delivered when promised. Very good service. I always shop around for these biscuits as they are pretty expensive but I was pleasantly surprised to find them at a very competitive price from somewhere local to me.”

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Posted 2 years ago

“Fast service & great product”

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Posted 2 years ago

“Quick service and friendly emails, very pleased with the new rug for my oversized pony! Thank you very much”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“I can always get the dog food I need. The assistants in shop are very good and welcoming.v online shop was quick easy to manage and very efficient.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great service. Arrived on time and lovely personal emails updating me regarding the order and delivery status. Would highly recommend..🌟”

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Posted 2 years ago

“MY Grand daughter loves it best buy ever”

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Posted 2 years ago

“Good product, easy ordering and quick delivery.”

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Posted 2 years ago

“Easy to order and despatched promptly br DPD so arrives in a couple of days. Proper good service.”

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Posted 2 years ago

“Excellent customer service Went above and beyond to get an urgently required order despatched quickly”

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Posted 2 years ago

“Great service and follow up emails informing me of bit trial service. Very impressed.”

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Posted 2 years ago

“Easy website to navigate and great quick delivery would recommend”

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Posted 2 years ago

“Very easy transaction and speedy delivery”

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Posted 2 years ago

“Always a reliable service. Started to order from PetnPony during lockdown as they stocked the dog food I wanted when I couldn't get it locally and have continued to use them.”

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Posted 2 years ago

“Nice hat delivery took longer than expected.”

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Posted 2 years ago

Hi sorry for the delay with your order, we try to get orders to our customers as quickly as possible but sometimes due to unforseen circumstances items are held up along the way to delivery. We hope you like your new product and hope to see you again soon. best regards PetnPony

Posted 2 years ago

“Ordered megazorb bedding for our guinea pigs. Cheaper than on Amazon (without having to order in bulk) and pretty quick delivery.”

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Posted 2 years ago

“Fast delivery, easy transaction”

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Posted 2 years ago

“Great company & quick delivery”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,039 reviews