PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,130 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company, fast and efficient delivery. Love supporting a local independent business, will definitely use them again.”

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Posted 2 years ago

“Competative prices,excellent products,excellent communication.thankyou.”

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Posted 2 years ago

“The item was dispatched quickly and as described - excellent service”

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Posted 2 years ago

“Speedy free delivery great communication good price”

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Posted 2 years ago

“Item arrived as advertised , reasonably priced , will order again, thank you.”

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Posted 2 years ago

“Found a great dog bed on their website, less pricey than seen elsewhere. Great service and fast delivery. Very pleased with the product.”

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Posted 2 years ago

“Pet and Pony were recommended by a friend. I would as they did recommend Pet and Pony. From placement of order to receipt of the goods I was kept informed, knew exactly what was happening and when. Very few businesses can meet such a high standard. Excellent + service.”

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Posted 2 years ago

“Really pleased with the customer service, and easy to use website . Speedy delivery as well. Will be continuing to use this company . Thank you .”

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Posted 2 years ago

“Brilliant price, brilliant service enough said.”

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Posted 2 years ago

“Easy to order website, quick dispatch and delivery. Good communication too with competitive pricing. Would recommend”

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Posted 2 years ago

“Very fast delivery of dog food. Will be using again”

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Posted 2 years ago

“Great product, great price and great service with an easy to use site to purchase from, even I could do it! Thanks”

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Posted 2 years ago

“Great service quick delivery Can pay with Klarna !”

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Posted 2 years ago

“Very speedy delivery and easy to use website!”

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Posted 2 years ago

“Better prices than Amazon and super quick delivery. Great place to buy Orijin dog food. 💯”

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Posted 2 years ago

“Easy to order, really quick dispatch and delivery. Goods arrived in perfect condition. Would definitely buy from again. Thank you”

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Posted 2 years ago

“Very easy to deal with. Lovely choice of products. Have used before and will use again. Thank you”

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Posted 2 years ago

“Excellent service . Thank you . Highly recommend”

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Posted 2 years ago

“Regularly order from PetnPony and always get excellent service. Cheapest around for the dog food I purchase and quick dispatch/delivery which is great because I always end up leaving it to the last minute! Thank you”

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Posted 2 years ago

“Website easy to navigate - purchase quick and easy and arrives within a few days of purchase. Online communication friendly and efficient. P&P a little pricey but overall good service”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,130 reviews