PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,777 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,777 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PetnPony are an excellent place to buy all you need for your Pet.They are a very efficient company with trained staff that are on hand to help.Placing an order with them is so easy and delivery is so quick too.I have ordered things from them a couple of times and I am really pleased with the service.”

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Posted 4 years ago

“First class service and product.”

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Posted 4 years ago

“Well pleased with product and outstanding service😁😁”

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Posted 4 years ago

“Kept well informed during delay caused by Coronavirus. Good delivery service.”

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Posted 4 years ago

“Excellent & quick service. Will definitely use them again & would highly recommend them.”

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Posted 4 years ago

“I have used this company a few times and I highly recommend them. They keep you updated with all orders and the delivery is really quick, fantastic thank you.”

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Posted 4 years ago

“Excellent product for our big newfoundland”

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Posted 4 years ago

“Lovely Dublin boots.Comfy and look good.Speedy delivery.”

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Posted 4 years ago

“Very quick delivery and love the riding tights will definitely use petnpony in the future”

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Posted 4 years ago

“Really easy”

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Posted 4 years ago

“Arrived quickly! Thanks 🙏”

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Posted 4 years ago

“Very quick and efficient service .”

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Posted 4 years ago

“Very efficient service.”

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Posted 4 years ago

“Shoes lovely but sadly too small. Returned for a refund. PetnPony are great sellers.”

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Posted 4 years ago

“Front breast strap too tight where it tucks in and too floppy. Would be better in nylon webbing.”

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Posted 4 years ago

“Many thanks for getting my purchase to me in the middle of this llockdown as a family run business it must have been challenging .”

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Posted 4 years ago

“Very comfortable, quality leather shoes. Excellent service from Pet n Pony and very efficient delivery during restricted circumstances. Would highly recommend .”

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Posted 4 years ago

“I have used this store since it opened. Due to the lock down I decided to order from them on line. The service was perfect and the item was delivered very quickly. This is my go to pet store as they are well stocked with nice friendly staff who go the extra for their customers.”

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Posted 4 years ago

“Purchase arrived complete and within a few days.Could’nt wish for better.”

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Posted 4 years ago

“Highly recommended company. Great value”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,777 reviews