PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,990 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel was deliverd on time very cheerful delivery man !”

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Posted 4 years ago

“Speedy turnaround. Overall good experience.”

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Posted 4 years ago

“Very pleased with the help I received through PetnPony when I was choosing a new bit for my young horse. First class service, recommend 100%”

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Posted 4 years ago

“Superb personal service with a follow up email, lovely friendly company. Quick efficient delivery.”

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Posted 4 years ago

“PetnPony were brilliant. Delivery was very prompt, their prices are good and website is easy to navigate. Will definitely use them again”

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Posted 4 years ago

“Very happy with all process of order & very happy with boots 😊”

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Posted 4 years ago

“Really good quality, fast delivery. Will definitely use again.”

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Posted 4 years ago

“Great service, no issues. Kept informed of order and delivery.”

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Posted 4 years ago

“Unfortunately the bit I ordered was too small - I returned it hoping to exchange for the XL but was told this wasn’t possible so a bit disappointed. I’ve now bought one on eBay”

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Posted 4 years ago

“Quick service.”

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Posted 4 years ago

“Good site, easy to use and once a purchase was made the store kept me updated with my order and delivery which is great. Fab product too! Highly recommend”

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Posted 4 years ago

“I have always found Pet n Pony easy to place order , satisfaction of cost, ease of correspondence when needed.”

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Posted 4 years ago

“Excellent Service provided……Many Thanks…..!”

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Posted 4 years ago

“Arrived before expected with fantastic communication from the company!”

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Posted 4 years ago

“Excellent service and competitive prices.”

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Posted 4 years ago

“Good service, ordered 2 sizes to try. Had no issues returning unwanted item.”

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Posted 4 years ago

“100% happy with all my purchases, prompt and reliable service.”

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Posted 4 years ago

“Great service and really quick delivery!”

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Posted 4 years ago

“Very Impressed arrived quickly and product excellent”

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Posted 4 years ago

“Wonderful company”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,990 reviews