PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,053 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,053 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and really quick delivery!”

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Posted 4 years ago

“Very Impressed arrived quickly and product excellent”

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Posted 4 years ago

“Wonderful company”

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Posted 4 years ago

“Quick delivery.”

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Posted 4 years ago

“Amazing customer service. Kept in the loop when the product was in stock right through to the delivery which was speedy!”

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Posted 4 years ago

“Thanks for sorting out the exchange for my purchase for a smaller size. The customer service was great and product quality is fantastic.”

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Posted 4 years ago

“Excellent quality pet products and reliable postage. A great family run business!!”

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Posted 4 years ago

“Item delivered on time and exactly as described. Will definitely buy from you again”

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Posted 4 years ago

“Easy to order and fast despatch. Excellent service”

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Posted 4 years ago

“I needed to change delivery address and they did it without issue. Very responsive and helpful. Would recommend.”

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Posted 4 years ago

“Quick delivery. Great product!”

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Posted 4 years ago

“Great service. Quick response time. Highly recommended”

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Posted 4 years ago

“Good service, my order was held up ( not by PetnPony) and I was kept informed the whole time until it arrived.”

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Posted 4 years ago

“Great product and great communication. I received notification that my order had been received and again that my order had been processed. And then on the third day another notification that my item had been posted. I just deducted one star because of the three days it took for the order to go through those three procedures and to be posted. I would definitely use again though.”

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Posted 4 years ago

“No problems ordering and item arrived on time, thank you”

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Posted 4 years ago

“Very pleased with the items I received and they came very quickly, I shall be using the company very soon again.”

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Posted 4 years ago

“Fast delivery and easy website to use. Thank you. Anna”

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Posted 4 years ago

“Prompt delivery, packaged well and as described.”

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Posted 4 years ago

“Grand job , thank you”

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Posted 4 years ago

“Fast delivery, great communication, good prices.”

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Posted 5 years ago

PetnPony is rated 4.8 based on 2,053 reviews