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Personalise.co.uk Reviews

4.4 Rating 4,563 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,459
 Metrics Info
4.4
Based on 4,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

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The Z
Verified Buyer
“Ordered 17th May, still waiting on the order which should have arrived 19th May, two days after ordering per the website. One more day and I'll be requesting a refund. I cannot believe you have the audacity to ask for a review!”
Helpful Report
Posted 6 years ago
A
Verified Reviewer
“Placed an order 2 and a half weeks ago and still not arrived. Contacted them twice and no one has got back to me. Ordered this item as a birthday present and had to look for something else last minute. Very unhappy”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really disappointed- placed an order on the 27/4. Still not received it. They just say it was dispatched on30/4 . This is a personalised present for my daughters 30th”
Helpful Report
Posted 6 years ago
Cresta R
Verified Buyer
“I’m sorry I can’t write a review when I’ve had no update on my order or if it’s been dispatched yet not heard anything since I paid tbh so a review write now is not do able but if it hasn’t arrived in time before my partner’s birthday I will need to go through refund process”
Helpful Report
Posted 6 years ago
Sinaed M
Verified Buyer
“Ordered a card and a smash chocolate cup and only received the card. Also did not receive a confirmation email when I purchased. Was still charged for both card and cup. Will not be shopping here again. Will be excepting the cup to be sent out or a refund ASAP.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very disappointed that the clock I ordered for my sons 25th wedding anniversary has not arrived. The date for the anniversary is 13th May which is the date I wanted on the clock. I would have thought that would have made sure this was delivered on time. I doubt I would order from your company again. Can’t answer your questions as the item has not arrived as yet.”
Helpful Report
Posted 6 years ago
Karen L
Verified Reviewer
“DO NOT ORDER FROM THIS SITE My daughter ordered a personalised photo frame, when the package arrived there was a Box set of 'Sex in the city' in it! It had come from this company as it had my daughters order number on it and the company's address. This company didn't want to know and after 1 email ignored us, their phone number doesn't work so couldn't get through to them, absolutely disgusting customer care, it even to offer anything, so DO NOT ORDER FROM THIS SITE”
Helpful Report
Posted 6 years ago
Avril S
Verified Buyer
“Ordered no problem but in same day as ordered I emailed to make a chance to it, still waiting on a reply and that was 4 days ago”
Helpful Report
Posted 6 years ago
Julie H
Verified Buyer
“AVOID!!! Made an order nearly two weeks ago & still Haven't recieved goods! Money has been taken out of my bank account but I've had no confirmation email....I've emailed to see where my order is but had no reply! When ordering it said delivery would be within a few days!! I understand things may get delayed during COVID 19 but their quick enough to take your money!! Not good.... Let's hope i will recieve my order soon!!”
Helpful Report
Posted 6 years ago
Caroline J
Verified Buyer
“Product not been delivered ordered 3rd March tried to contact with no joy”
Helpful Report
Posted 6 years ago
Willie B
Verified Reviewer
“Ordered Easter egg, not delivered, phoned emailed no response, have they gone bust?”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have not received my personalised item yet and easter is now over.”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. We have looked into your order and can see you order was placed on 6th April and was dispatched for delivery on the 8th April. We can see your order has successfully been delivered today via Royal Mail. We hope you are happy with your product.
Posted 6 years ago
Denise H
Verified Buyer
“Ordered 3 smash cups on the 31st of March. Still waiting.......even though there was nothing to say they would take nearly 2 weeks to arrive. I would've maybe ordered from somewhere else had I known it would take so long. My £63 was taken out straight away however. Not very happy.”
Helpful Report
Posted 6 years ago
Sheila E
Verified Buyer
“I cant review my order because I haven't received it 10 days after ordering.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Ordered on 30th March for my daughters 21st birthday paid for 1st class postage did not arrive until 7 April if it did not have 21st on it would have given my daughter next year it was so late. Also maybe my fault for not looking closely at size but I ordered the large size of glass gift it was so small could hardly read the writing. Just not worth it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I ordered the vase and paid next day delivery, expecting delivery to be on the Friday, we are now at Monday and still not delivered, missed the person's 50th birthday , not pleased”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I wouldn’t use these again in a million years, ordered a phot book for new baby, I then wanted to change wording 3 hours later, so sent an email, they didn’t reply until the next day and replied unfortunately it has already been processed, they only replied because I kept asking for a reply, absolute disgrace”
Helpful Report
Posted 6 years ago
Maureen S
Verified Buyer
“I can't rate anything as I've not received the clock yet that was ordered and paid for on March the fourth”
Helpful Report
Posted 6 years ago
Craig R
Verified Buyer
“I ordered a card and a vase , but only received the vase. I contacted them about the card and nothing has been done about it”
Helpful Report
Posted 6 years ago
Gill B
Verified Buyer
“Delivered to the wrong address, almost impossible to talk to anyone, one phone number with 3 extensions same man answers all 3. After being cut off several times. Would not give customer services number. When managed to get an email through, was told we were at fault !!! Very poor company, would advise not to buy from them, very very poor service.”
Helpful Report
Posted 6 years ago
Personalise.co.uk is rated 4.4 based on 4,563 reviews
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