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Personalise.co.uk Reviews

4.4 Rating 4,481 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,424
 Metrics Info
4.4
Based on 4,481 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Debbie M
Verified Buyer
“Still not arrived even though I was promised it would be here.”
Helpful Report
Posted 6 years ago
Hi Debbie, Thank you for your review. Your order was dispatched for delivery on 4th October. You may reach us anytime at help@sixty.co.uk.
Posted 6 years ago
Cameron D
Verified Buyer
“Shoddy workmanship. Box came with pen marks all over. Doesn’t close properly. Clearly a rushed job. After sales don’t respond after initial complaint email. Avoid!”
Helpful Report
Posted 6 years ago
Hi Cameron, Thank you for your honest review. I’m sorry to hear of the issues you've had with your order. After looking into this, I can see this is being dealt with and we are waiting for a response from you, through the email help@sixty.co.uk.
Posted 6 years ago
Jess R
Verified Buyer
“Photo album has come damaged and I’ve used your damaged page and had no response back. It’s bubbled on the front, dirty marks on the front. Spine of the book is dented and there is glue on the inside page. Not happy and not worth what I payed.”
Helpful Report
Posted 6 years ago
Hi Jess, Thank you for your review. I do apologise that our order has arrived damaged. We have contacted you back this morning, through are emailing system help@sixty.
Posted 6 years ago
Shannon C
Verified Buyer
“Late delivery and I can’t even log on. Tried to request a password change but no email was sent. 😊😊😊😊😊😊😊😊”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Parcel still hasn’t arrived and your asking me to review???”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. Your order was dispatched on Monday 19th August, on a 48 hour delivery service. Your order will be delivered via Royal Mail and will be with you shortly. Please let us know if we can be of any further assistance.
Posted 6 years ago
Amanda W
Verified Buyer
“Still waiting for my delivery should have been with me thursday”
Helpful Report
Posted 6 years ago
Kirsty S
Verified Buyer
“Have not received my order yet”
Helpful Report
Posted 6 years ago
Charlotte M
Verified Buyer
“Ordered items for next day delivery and they did not arrive, had to wait a further day for my order. Was then told I could not have a refund on my postage as I now have my items. Would not use again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Item arrived engraved incorrectly.”
Helpful Report
Posted 6 years ago
Gillian M
Verified Buyer
“Have Not as Yet Received my item I have Ordered and could not Track or Trace, kept telling me wrong information. Website not really good. Do not think I will order again from this website.”
Helpful Report
Posted 6 years ago
Rebecca S
Verified Buyer
“Purchased a gift on Monday with the 48hr delivery service and still haven’t yet received my item!”
Helpful Report
Posted 6 years ago
Jennifer M
Verified Buyer
“Item did not arrive in time for celebration. Disappointed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Ordered an item on the 17th to arrive by the 24th for a friends' birthday. The ordered stated it would be delivered by the 22nd. Still not arrived. Their customer services department is woeful. Emails sent but not replied to. As for the order, the birthday came and went with no gift. Disappointed doesn't even come close.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really disappointed”
Helpful Report
Posted 6 years ago
Jane S
Verified Buyer
“POOR QUALITY DAMAGED ITEM NOT BOTHERED TO REFUND NO ACTION FOR 3 DAYS NOW. NOT WORTH THE PENNY!”
Helpful Report
Posted 6 years ago
Maria O
Verified Buyer
“Not even recieved my item !”
Helpful Report
Posted 6 years ago
Janet W
Verified Buyer
“Still waiting for my product which i ordered on Tuesday the 26th Feb”
Helpful Report
Posted 6 years ago
Your review is very concerning to us. We would appreciate if you would contact our customer service team at help@sixty.co.uk.
Posted 6 years ago
Asim M
Verified Buyer
“so stupid didnt print what I said there is letter missing and not a proper contact detail. not buying from them again very disappointed.”
Helpful Report
Posted 7 years ago
Hi Asim, Your review is very concerning to us. We would appreciate if you would contact our customer service team at help@sixty.co.uk.
Posted 7 years ago
Meena K
Verified Buyer
“I am actually still awaiting for my item so I cannot review just yet and I have to say I am slightly disappointed my item has still not arrived.”
Helpful Report
Posted 7 years ago
Hello Meena, Thank you for taking the time to leave a review. I can see that your order was dispatched on 13th February on a 48 hour delivery service. If you have not yet received please get in contact with our customer service team.
Posted 7 years ago
Jodie H
Verified Buyer
“I placed an order got 1 email that won't open then another not long after that also won't open it's just blank. There was nothing to say how long the order would take and it's been a 5/6 days and I haven't heard anything. I don't think I'll be ordering again”
Helpful Report
Posted 7 years ago
Personalise.co.uk is rated 4.4 based on 4,481 reviews
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