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PartsGateway Ltd Reviews

4.6 Rating 10,582 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Dave
Verified Buyer
“Excellent service. Even checked to make sure the part was correct before sending.”
Helpful Report
Posted 6 years ago
Jane
Verified Buyer
“Delivered correctly. Good price”
Helpful Report
Posted 6 years ago
Ralph
Verified Buyer
“Nearside wing mirror for Nissan NV200. Good, quick reliable service at a decent price. Would recommend”
Helpful Report
Posted 6 years ago
Steve
Verified Buyer
“Super services .on time very clean parts .will use again and will let all friends know about PartsGateway. Thumbs up.,”
Helpful Report
Posted 6 years ago
Mick Hughes
Verified Buyer
“First time used and would use again. Perfect transaction”
Helpful Report
Posted 6 years ago
Roderick
Verified Buyer
“The chosen company checked before shipping the good. Excellent service.”
Helpful Report
Posted 6 years ago
Sean
Verified Buyer
“Excellent service offering competitive prices. I find it very useful sedul”
Helpful Report
Posted 6 years ago
Jason
Verified Buyer
“Part arrived as stated but was faulty. Rang up and explained and another one was sent out FOC in quick time. Good customer service.”
Helpful Report
Posted 6 years ago
Matt
Verified Buyer
“Ordered the part I needed and it came as described a few days later - good delivery at a great price. The website is excellent and is easy to use, the only thing that could have been better was the communication before I purchased the item. I asked a few questions but they were not answered by the seller - I took a chance in buying the product and got it right, thankfully. Great site though and I will use again.”
Helpful Report
Posted 6 years ago
Graham
Verified Buyer
“Couldn't fault anything, the parts actually looked like new and fit perfectly”
Helpful Report
Posted 6 years ago
Paul
Verified Buyer
“Very pleased with the response.”
Helpful Report
Posted 6 years ago
Gwyn
Verified Buyer
“I told them what I wanted,they got in touch with me and I bought it, no hassle what so ever. Very pleased.”
Helpful Report
Posted 6 years ago
Peter
Verified Buyer
“received my window switch very fast through parts gateway very happy with the result ,I will use them again.”
Helpful Report
Posted 6 years ago
Marc
Verified Buyer
“Perfect correct part, new cheaper than I got quoted for used and very quick delivery very happy.”
Helpful Report
Posted 6 years ago
Bryan
Verified Buyer
“Very good service, i’d use them again”
Helpful Report
Posted 6 years ago
Christine
Verified Buyer
“I am very pleased with three item I received It was well packed The communication with the seller Was excellent”
Helpful Report
Posted 6 years ago
Terry
Verified Buyer
“First rate service will use you again”
Helpful Report
Posted 6 years ago
Malcolm D
Verified Buyer
“The portal was easy and quick to use,the suppliers and parts were easy to review,ordering from suppliers was also quick and delivery was prompt with the pricing policy fair would recommend partsgateway to friends.”
Helpful Report
Posted 6 years ago
Andy
Verified Buyer
“Great product great price and fast delivery thank you.”
Helpful Report
Posted 6 years ago
Jane Bullock
Verified Buyer
“Very helpful, good value options.”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,582 reviews
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