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PartsGateway Ltd Reviews

4.6 Rating 10,582 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Colin Salter
Verified Buyer
“Concerned that I only got one quote for each part. Used to get several. Hope it`s not some kind of price fixing. other wise this is a good site to get second hand parts at reasonable prices. service is very good and excellent from some sellers.”
Helpful Report
Posted 6 years ago
Michael
Verified Buyer
“Great service; good price”
Helpful Report
Posted 6 years ago
Noel
Verified Buyer
“This was a very handy fast way of finding what I needed.”
Helpful Report
Posted 6 years ago
Michael Waller
Verified Buyer
“I always use PartsGateway when undertaking a repair of something niche. These days dealerships feel that you are a captive audience and that only they can truly look after all aspects of your vehicle's servicing needs. PartsGateway provides quality advice and parts with a service on-line second to none.”
Helpful Report
Posted 6 years ago
John
Verified Buyer
“Had 5 contact's in less than 5 minutes well done”
Helpful Report
Posted 6 years ago
Hakeem
Verified Buyer
“Prompt delivery.”
Helpful Report
Posted 6 years ago
TIMOTHY
Verified Buyer
“shipping mistake led to a few days delay in getting the part ... but amazing customer service and very reasonable price. Part works well too”
Helpful Report
Posted 6 years ago
Karen
Verified Buyer
“This is a really good site.I would recommend it to anyone.”
Helpful Report
Posted 6 years ago
Tim
Verified Buyer
“Worked like clockwork. Easy to order; arrived and time; good value for money.”
Helpful Report
Posted 6 years ago
Brenda
Verified Buyer
“Fast delivery got the car back on the road will defo use you again”
Helpful Report
Posted 6 years ago
Zyad
Verified Buyer
“I got an excellent response and a perfect item. Thanks!”
Helpful Report
Posted 6 years ago
Kim Pawlega
Verified Buyer
“Part should have been delivered in 2 days ordered on 20th August received on 30th August hard to get hold of supplier, and eventually when I did they were not very helpful, however when the part did arrive it was in good working. order.”
Helpful Report
Posted 6 years ago
Paul
Verified Buyer
“excellent help excellent serves 5 star”
Helpful Report
Posted 6 years ago
Ian
Verified Buyer
“Parts available and came on time can’t ask for anything more”
Helpful Report
Posted 6 years ago
Ceri
Verified Buyer
“Very helpfully and fab customer service, I was very pleased with their services I would recommend them to anybody”
Helpful Report
Posted 6 years ago
Robert
Verified Buyer
“Very helpful and the part arrived quickly and the company who supplied it were very helpful to all round good.”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Very good service, and updating”
Helpful Report
Posted 6 years ago
Noel
Verified Buyer
“Gets the part your searching for quick with multiple choices.Ta.”
Helpful Report
Posted 6 years ago
Henry
Verified Buyer
“great service and easy to use to get quotes from different suppliers”
Helpful Report
Posted 6 years ago
Jayne
Verified Buyer
“Goods came quick and at a great price”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,582 reviews
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