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PartsGateway Ltd Reviews

4.6 Rating 10,775 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,775 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read PartsGateway Ltd Reviews
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Donna
Verified Buyer
“Came really quickly and well packaged - just what I needed excellent selection as well”
Helpful Report
Posted 6 years ago
Jacqui
Verified Buyer
“Perfect - swift delivery very well packaged”
Helpful Report
Posted 6 years ago
Linda
Verified Buyer
“The items were fine but 1 day delivery turned in 5 day wait but other wise great company”
Helpful Report
Posted 6 years ago
Alan
Verified Buyer
“delivery swift. price reasonable. part installed and working.”
Helpful Report
Posted 6 years ago
Jenny
Verified Buyer
“I thought as i had put make and model of car into the system that i would receive the correct mirror. I also thought the mirror i ordered was electric and its manual. I called helpline and was on hold as lines busy for 40 minutes so i gave up Not happy”
Helpful Report
Posted 6 years ago
Mike
Verified Buyer
“Very efficient will definitely use partsgateway again”
Helpful Report
Posted 6 years ago
Greg
Verified Buyer
“As yet the item I purchased has not arrived”
Helpful Report
Posted 6 years ago
Roger
Verified Buyer
“Excellent service. Easy to use. Would use again and recommend”
Helpful Report
Posted 6 years ago
David Terence
Verified Buyer
“EXCELLENT SERVICE VERY QUICK TO RESPOND WITHPARTS AVAILABLE AND PRICES AS ALWAYS”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Very pleased with item order (seatbelt)and the way it was handled by staff and delivered within 2days very pleased indeed”
Helpful Report
Posted 6 years ago
Adam
Verified Buyer
“Good reliable service, cheap quality used parts keep me (and my family) on the road, a real help during unexpected motor woes.”
Helpful Report
Posted 6 years ago
Mike
Verified Buyer
“Fast and efficient can recommend”
Helpful Report
Posted 6 years ago
Helen
Verified Buyer
“all my misgivings about sourcing car parts online were laid to rest with this super site. It was so easy and within 20 minutes I had a choice of the parts (2 car doors) I wanted and selected a seller. Delivery was good, fitting in with me and the parts exactly what I wanted. Wouldn't hesitate to recommend this site!”
Helpful Report
Posted 6 years ago
Dale Banham
Verified Buyer
“Part was received quickly, fair condition and communication was good, too good as kept getting offers after purchase and had to look to find how to cancel request”
Helpful Report
Posted 6 years ago
Kevin
Verified Buyer
“Very fast delivery of item, ,which fitted a treat. No problems what so ever, will be using again”
Helpful Report
Posted 6 years ago
DESMOND
Verified Buyer
“Site was so easy to use. I found being able to enter my registration number made things so much easier to locate the right part for the exact make and model of my car. Then just wait for dealers to email you their price and choose the one that best suits you. So efficient and takes the frustration out of having to hunt around for the part yourself. Would recommend using PartsGateway Ltd to find your part and would definitely use them again.”
Helpful Report
Posted 6 years ago
Martin
Verified Buyer
“I have three elderly yet low mileage cars on which certain components are now wearing out. However, I will NEVER USE PARTS GATEWAY AGAIN when I need to source a spare. The hazard warning light dashboard switch stopped working on my 2005 Renault and as it is connected to the central locking switch the car is effectively off the road without it. New replacements are no longer available through the main dealer but I found several used items on Parts Gateway. The first - from DC Autos was duly paid for and I received a confirmation of dispatch email only to immediately get a refund notification with no reason given. So I still needed to source the part as the car was still off the road. The second - from Renparts was was also duly paid for and I received a confirmation of dispatch email dated 16th October. My mechanic was primed with the instructions to check the part before the delivery person left the premises as per Renparts' small print. However, nothing had arrived by the 22nd October so I chased it up as my mechanic was about to go on holiday. Out of the blue the package turned up with the postmark date of 26th October by which time my mechanic was away and the package was signed for by a salesman who was unaware of the need to check the contents for damage. A week later my mechanic returned, opened the package and found the part had only one of its four plastic retaining lugs still attached but that there were only two broken bits in the bag. It doesn't take Poirot to work out that the part was therefore damaged even before it was sent to me. So I contacted Renparts for a refund as the item they sold me was not fit for purpose even before it was damaged in transit. Have they replied? Have they f...!! So it's now off to the Small Claims Court. I WILL NEVER USE PARTS GATEWAY AGAIN.”
Helpful Report
Posted 6 years ago
C E
Verified Buyer
“Easy process quick to place order On time delivery Quality parts Excellent service will definitely use again”
Helpful Report
Posted 6 years ago
Bob Adcock
Verified Buyer
“Always reliable.”
Helpful Report
Posted 6 years ago
Robin
Verified Buyer
“First time I have used a site like this couldn't believe how easy to give details and receive quotes back”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,775 reviews
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