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PartsGateway Ltd Reviews

4.6 Rating 10,568 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,568 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
No fuss, arrived on time, exact part required, excellent customer service, will use again and definately reccomend. I had tried other sites but not much luck obtaining part and had to wait hours, days for emails from various businesses to confirm they have the part. This company responded straight away, packaged and shipped straight away.
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Posted 2 years ago
Would definitely recommend
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Posted 2 years ago
Really useful and intuitive navigation. Put in Car Reg No and part I needed and got a selection of bidders over a few hours direct to my inbox which enabled me to make an informed decision with product delivery within 48 hours. Very happy with the service.
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Posted 2 years ago
Great site, I finally got the part I was after (wing mirror for VW Estate) The reason for the 4 stars is that despite putting my exact car details in, I had several mirrors sent that didn't fit. So it cost time and postage to send them back. I suggest making sure you find and mention your VIN when corresponding with anyone about parts. Overall satisfied and would use it again.
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Posted 2 years ago
Absolutely fantastic service. Brilliant customer service. Quick and easy transaction and fast delivery.
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Posted 2 years ago
Parts arrived promptly, great service at a great price.
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Posted 2 years ago
Once you have filled in the very few relevant questions g the he quotes etc just fly in . The service was excellent as was the price .
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Posted 2 years ago
2 transactions both easy and quick as well as reasonable prices. Descriptions leave a little to be desired i.e. re colour, given car age and colour being supplied.
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Posted 2 years ago
Just excellent
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Posted 2 years ago
Very quick from receiving the quote to the part arriving!
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Posted 2 years ago
I needed a gearbox for my son's car and came across this company while searching. The price quoted was good so I decided to go ahead and buy from this company. The whole process was great and the gearbox arrived the next day. A local garage fitted it for me, and it's now so much easier to change gear, I would recommend this company and would use them again.
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Posted 2 years ago
sent us just what we wanted, in good time. very happy
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Posted 2 years ago
Perfect site to locate parts, very efficient
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Posted 2 years ago
Efficient, responsive, patient and friendly. Had the knowledge to assist with all my questions.
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Posted 2 years ago
Great service and communication (even supplied an additional interfacing part free of charge)
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Posted 2 years ago
Arrived and worked as described, no issues. Great service
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Posted 2 years ago
Unbelievably easy to find exactly what I was looking for. Just punched in the reg and away we went. Easy.
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Posted 2 years ago
Excellent service. Found the exact part I wanted and received it the next day. Absolutely amazing. Thank you
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Posted 2 years ago
Part arrived quickly (3 days) Well packed and in good condition.
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Posted 2 years ago
The required part turned up in very good time in the condition described. Would certainly recommend and use again. Thanks for a brilliant experience A1
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Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,568 reviews