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PartsGateway Ltd Reviews

4.6 Rating 10,389 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,389 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Ian
Verified Buyer
“Managed to find 2 companies who had my required part. One replied, the other didn't. But I had a good experience with the one that did and have now got my car fixed.”
Helpful Report
Posted 2 years ago
Alan Mulcrone
Verified Buyer
“Wheel, and aux tensioner, for jeep, did a excellent job of source, and delivery, would always recommend this company.”
Helpful Report
Posted 2 years ago
Roy White
Verified Buyer
“Sensible price and delivered promptly. Very satisfied.”
Helpful Report
Posted 2 years ago
Shirley
Verified Buyer
“I ordered a spare wheel for my Seat Ibiza , the price was excellent and I was kept informed of my order status at each stage . The delivery was very quick and I'm very pleased with the product . I would have no hesitation in recommending this company .”
Helpful Report
Posted 2 years ago
Ronald
Verified Buyer
“Very pleased with the service. The person I spoke to took the time to check it was the correct part before posting.”
Helpful Report
Posted 2 years ago
Anibal Francisco
Verified Buyer
“It was very easy to order,and everything else was good I think you”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Professional and economical plus well knowledge in there field of parts.”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“Rapid response to parts for a 15-year-old Saab. Thank you.”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“Great system for getting parts….”
Helpful Report
Posted 2 years ago
Gerard Quinn
Verified Buyer
“Very good service - reliable and prompt”
Helpful Report
Posted 2 years ago
Zona
Verified Buyer
“Excellent product, Excellent service and Excellent price, could not fault this company on any aspect”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Very quick & easy to use, will certainly use again..”
Helpful Report
Posted 2 years ago
Jean Nalutamio
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Brilliant Service”
Helpful Report
Posted 2 years ago
Grahame
Verified Buyer
“Response from member Company within 24hrs. Part available at reasonable price, received within 3 days, in good condition excellently packed. Thanks”
Helpful Report
Posted 2 years ago
Darren
Verified Buyer
“Part came well packaged and in good working order , Easy to deal with ,happy with service”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“A most excellent service, would recommend no worries.”
Helpful Report
Posted 2 years ago
Julia
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Trevor
Verified Buyer
“Very good custermer service after wrong part was delivered. The part i wanted was not available so have been refunded in my opinion very fasr so thank you.”
Helpful Report
Posted 2 years ago
MARK
Verified Buyer
“I found them very efficient and seemed to know what they were doing. I got the part that I needed and it was sent next day delivery, any slackness on the delivery date was down to the courier and not PG. I will definitely use them and would recommend them to anyone. Mark”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,389 reviews
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