PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,564 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, and value for money”

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Posted 2 years ago

“Although sent to wrong work site (next door) the part was eventually found with help from the guys at the other side. Part was in perfect order and was well worth the money £90 for part was quoted £323 to fit. A quick YouTube video later and I was a qualified mechanic. Would use again.”

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Posted 2 years ago

“Excellent service. Phoned to check address was correct due to postcode issue. Delivered on time. Very pleased”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great, found what I wanted. Delivery was excellent part as described”

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Posted 2 years ago

“A1 service would definitely recommend and use again”

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Posted 2 years ago

“Excellent value for money. A really prompt service.Thankyou”

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Posted 2 years ago

“Correct part arrived as described”

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Posted 2 years ago

“Absolutely brilliant from start to finish IE well on the ball 🏀”

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Posted 2 years ago

“Previous to my last two purchase I would have given 5 stars. This is due to being duped out of £4.50 via Stripey Offers that's linked in with the website use. I was in a rush and had poor signal at the time and at the time I thought I was signing up to a parts gateway account, next thing I noticed was an email informing me I had signed up and £1.50 per text was the charge ... Anyway apart from that I have always had great service and success in getting the parts I required and the prices are great.I have never had any issues so no need to complain, although the issue regarding the Stripey offer thing I found impossible to report!!!! Overall I am very pleased,, and so are the many people I recommended the site to”

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Posted 2 years ago

“I purchased a air conditioning compressor, I found the service excellent, had it fitted! It now does exactly what it says on the side of the tin! A car that is not sweltering! Well happy. Thank you?”

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Posted 2 years ago

“Simple and easy to use, list the part you need, you get offers of different prices, pick the one you want to buy, pay through the website.”

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Posted 2 years ago

“I ordered a rear offside light cover for a 2011 Peugeot 207. I was quickly notified that a part was available, placed an order and received the item 3 days later. Excellent service.”

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Posted 2 years ago

“Was seeking that rare as a hen tooth gearbox for a Fiat Doblo 1.3 Multijet. Found one. Shipped without delay. Beautifully packaged to avoid any damage in transit.”

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Posted 2 years ago

“All worked well - had three offers from suppliers in the Midlands/NW and chose one. Delivery went well and the parts arrived safely. Will use Parts Gateway again. Thanks!”

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Posted 2 years ago

“Very quick service. Part works fine, and not expensive.”

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Posted 2 years ago

“Service was very efficient. Communication simple and effective. Part (rear view mirror) arrived as expected. Would strongly recommend PartsGateway.”

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Posted 2 years ago

“I have a couple of old Audis which i love but some parts are impossible to find, thankfully Parts Gateway are at hand to find what i need. Good service as well.”

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Posted 2 years ago

“Prompt quote -- best price - delivered within a couple of days-- wear and tear on replacement parcel shelf acceptable.”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,564 reviews