PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“The door lock came well packaged and was great value for the money. Fast delivery.”

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Posted 2 years ago

“great site parts were perfect”

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Posted 2 years ago

“Good price ,polite staff ,quick delivery and the right part.👍👍👍”

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Posted 2 years ago

“Totally messed up my order, even when I gave them a week to deliver. Cost me in extra costs and missed my garage appointment, the part was decent quality but the service rubbish.”

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Posted 2 years ago

“Indispensable platform to access reliable parts providers in my view.”

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Posted 2 years ago

“Excellent service. Within minutes I had a result and within a few days I had received the exact item I wanted”

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Posted 2 years ago

“Easy to purchase..good prices and fast delivery.”

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Posted 2 years ago

“Very good products well pleased with order thank you”

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Posted 2 years ago

“Really good service”

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Posted 2 years ago

“Very Good Service got access to a variety of quotes and loved the enthusiasm from all whom I contacted in gaining further information to make my decision. It's always best to talk and match part numbers and even when not sure of part numbers the description is always valid.”

PartsGateway Ltd 5 star review on 1st March 2023

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Posted 2 years ago

“The service, the items supplied and the communication was spot on. I would use PartsGateway again, they had exactly what I wanted and when I needed it.”

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Posted 2 years ago

“Great price for a volvo parcel shelf, product was in great condition and delivered in 2 days. Highly recommended”

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Posted 2 years ago

“First time I've used PartsGateway. It all went very well. I contacted one of their secondhand suppliers and purchased the parts I needed. Communications were very good, price was fair and delivery time was excellent. Oh, and the parts were in good order. All now fitted and going fine! If I need any more parts to keep my old car going I know where to come. Definitely recommend.”

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Posted 2 years ago

“Really fast response to my initial enquiry. Prompt delivery and parts were exactly as described and sold at a fair price. Very well wrapped, I would definitely recommend. Thank you”

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Posted 2 years ago

“Great service, found my part with the day, will definitely use again”

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Posted 2 years ago

“Ordered a fiat panda rear bumper excellent service and delivery”

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Posted 2 years ago

“Hi,never used a site like this before and what have l missed .l damaged the rear sensor wiring loom on my tiguan and VW wanted a silly price for a replacement,enter my reg which then allowed company's to be able to supply the correct part,some company's were dearer than VW but the one l chose was the cheapest and the correct part even built the same as the cars loom.if l need parts for the wife's car this is the way l will go”

PartsGateway Ltd 5 star review on 22nd February 2023

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Posted 2 years ago

“Ordered a starter motor. Delivered within 2 days. Working fine!”

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Posted 2 years ago

“the person who sent us the first quote was very efficient, the company's customer service was fantastic, I ordered the part at lunchtime and it was with us by 11:30 the next day from Oldham to Oxford. Packaged up well and exactly what we wanted at a great price!”

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Posted 2 years ago

“Advertised on Parts Gateway for a Alarm Siren for a Volvo V50 and had two good offers in the space of 36hours. Got the part I wanted delivered via 'next day' post and sorted my car. Well pleased”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews