PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,388 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Im impressed with the wsy they sent my item and how quick it was delivered and safely, ud us this company again if i need to , try them you wont be disappointed”

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Posted 2 years ago

“The wrong part was sent but Harry at NIRO soon resolved the problem and I am now awaiting correct part good delivery service”

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Posted 2 years ago

“I was very impressed with how easy it was to order, i ordered an engine for my freelander 2, it come complete, swapped the wiring harness over, fitted it, runs sweet as a nut. came with 6 month warranty aswell. I shall use again.”

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Posted 2 years ago

“Great and easy to order”

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Posted 2 years ago

“Very efficient organisation. Was able to sort the spare wheel I wanted speedily, with excellent service. Would not hesitate to use again. Thanks!”

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Posted 2 years ago

“A very good way to source more difficult to get hold of parts. PartsGateway do all the work for you, keep you well informed and are very helpful and supportive. What I had been searching for, unsuccessfully, was sourced within a couple of hours, with a number of different quotes, and from there, I was able to do the rest! These guys are great, I would not hesitate to recommend them, and will certainly use them again!”

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Posted 2 years ago

“I needed to replace a rear light unit and this was the first time I had used Parts Gateway. It's a great idea. Parts Gateway post requests to car breakers around the country. Those that have the part available offer quotes and you choose which deal you want to go with. I posted my request late at night and had 3 quotes by 10am the next morning. 1st was in before 9am. I phoned the first two to get info on the condition of the part and was sent pictures. 1st quote was about £20 higher than the 2nd one but they seemed to know what they were talking about. 2nd quote were very hazy on details. I accepted the 1st quote and had the part the next day. Very happy with the service I received. Only 4 stars because I couldn't see a way on Parts Gateway to give positive feedback for the supplier.”

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Posted 2 years ago

“Great website, found just what I wanted, good quality parts. Would recommend highly.”

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Posted 2 years ago

“Good efficient service. Not expensive.”

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Posted 2 years ago

“All Good as usual”

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Posted 2 years ago

“Brilliant to deal with. Friendly, knowledgeable & very patient (I'm not a car person). Packaging was superb (glass window) and delivery was as promised. I'll be back!!!!”

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Posted 2 years ago

“Seller sent wrong part and has not bothered to acknowledge the mail sent . No reply or solution offered. POOR”

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Posted 2 years ago

“Bought a door for a polo, well packed and delivered on time. Happy.”

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Posted 2 years ago

“Great customer service. I had an enquiry and the guy I spoke to was very helpful. Overnight delivery and no faff whatsoever. I would definitely recommend these.”

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Posted 2 years ago

“All good and good delivery”

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Posted 2 years ago

“Ordered part was sent promptly, arrived well p[acked and when fitted worked perfectly. Thanks.”

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Posted 2 years ago

“Good helpful service”

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Posted 2 years ago

“great service,great product,would recommend to anyone.”

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Posted 2 years ago

“The door lock came well packaged and was great value for the money. Fast delivery.”

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Posted 2 years ago

“great site parts were perfect”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,388 reviews