PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,737 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived on time and was as described”

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Posted 6 years ago

“The item was despatched quickly, however it was not in a usable conditi. I am grateful to Naz Motors the seller who has refunded the cost of the item in full. Thank you”

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Posted 6 years ago

“Got what I wanted thanks”

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Posted 6 years ago

“Excellent delivery”

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Posted 6 years ago

“very good service found what I was looking for”

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Posted 6 years ago

“I soon had a choice of five sellers offering the part at different prices. I chose a used one at a good price, which was then delivered the following day.”

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Posted 6 years ago

“Part delivered within a few days but will have to send back as part was for a saloon not a hatchback”

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Posted 6 years ago

“Parts arrived on time, but were delivered to Post Office. Unable to open and check as indicated as P O will not accept them back if opened. Seems like a strange instruction. If you do not trust your delivery method - use another courier. Otherwise, just waiting for part to be fitted.”

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Posted 6 years ago

“Straightforward order and dispatch. Took a little bit longer to arrive than stated but not a problem. Many thanks”

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Posted 6 years ago

“Parts Gateway was very quick to supply quotations from garages. Unfortunately I tried to purchase parts for my Mercedes B class (sat nav), through Silverlake. Although they were very quick sending the first part, unfortunately it was the wrong part. Having discussions with their very pleasant young lady, they thought they had the part I wanted, for which we agreed a price. Which was due out to me by Tuesday/Wednesday the next week. I rang back that following Friday to be told that they had tried to ring me, that they did not have the part. They have repaid the money back onto my card, which I will have to wait for, but disappointed because they should have checked they had the part before taking my money. They are also arranging to collect the first wrong part then refund my money for that part.”

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Posted 6 years ago

“shipping mistake led to a few days delay in getting the part ... but amazing customer service and very reasonable price. Part works well too”

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Posted 6 years ago

“great service and easy to use to get quotes from different suppliers”

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Posted 6 years ago

“Delivered correctly. Good price”

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Posted 6 years ago

“Ordered the part I needed and it came as described a few days later - good delivery at a great price. The website is excellent and is easy to use, the only thing that could have been better was the communication before I purchased the item. I asked a few questions but they were not answered by the seller - I took a chance in buying the product and got it right, thankfully. Great site though and I will use again.”

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Posted 6 years ago

“Very pleased with the response.”

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Posted 6 years ago

“A Quick and easy way to find your parts”

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Posted 7 years ago

“Was looking for a passenger side wing Ford my Ford focus. Went online put my details in and what I was after. A minute's later the quotes came in and I ordered from a choice of suppliers. My wing was delivered in 3 days and I got a decent price.”

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Posted 7 years ago

“Ordered the part, it came when they said it would, fitted to car, so far it has worked fine... Only time will tell, it is a used part after all...”

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Posted 7 years ago

“Good service, would use again”

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Posted 7 years ago

“Item arrived quickly and in good condition. There was a slight difference to the fittings between the old and new component which left a screw over but managed to fit securely ok and is satisfactory.”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,737 reviews