PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,555 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was looking for a passenger side wing Ford my Ford focus. Went online put my details in and what I was after. A minute's later the quotes came in and I ordered from a choice of suppliers. My wing was delivered in 3 days and I got a decent price.”

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Posted 6 years ago

“Ordered the part, it came when they said it would, fitted to car, so far it has worked fine... Only time will tell, it is a used part after all...”

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Posted 6 years ago

“Good service, would use again”

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Posted 6 years ago

“Item arrived quickly and in good condition. There was a slight difference to the fittings between the old and new component which left a screw over but managed to fit securely ok and is satisfactory.”

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Posted 6 years ago

“Very easy to deal with these guys. Some confusion about checking the part before I signed for it (post office won't let you) but very helpful when I called to query this.”

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Posted 6 years ago

“The part came within a reasonable time however be aware that the photo shown it's obviously for illustration only and may not reflect the actual part you will get. The matter was put right by a slight refund rather than returning it. I can only review exactly what we experienced”

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Posted 6 years ago

“A useful number of options were offered and one selected from a previously used supplier.”

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Posted 6 years ago

“provide a good efficent service.”

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Posted 6 years ago

“Fast quotes and plenty for my part, but I assumed that all the quotes would be for the right part (I needed drivers side mirror) and the one I got was for the other side ! Also it said 1-2 days delivery and it took 8. So next time I will double check both those things. BUT the seller (Ted4Parts) were absolutely brilliant”

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Posted 6 years ago

“delivery was slow but part and service great”

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Posted 6 years ago

“Part as listed. Took a few days to arrive. Thanks”

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Posted 6 years ago

“I would have given a 5 star review, but the dark mark is that you don't reply to e-mails regarding queries.....i have given an incorrect e-mail address and have tried to inform you, but you have NO phone details!!!!!”

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Posted 6 years ago

“Good communication hassle free correct parts first time would use again”

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Posted 6 years ago

“It’s really good service and on time delivery”

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Posted 6 years ago

“Timely arrived wing mirror as needed.”

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Posted 6 years ago

“Happy with the service and part provided delvered when they said it would be”

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Posted 6 years ago

“Had 2 replies to my enquiry within 1 day, ordered the item came well packaged and more importantly the item worked and was the correct version for the model of car.”

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Posted 6 years ago

“Good access to breakers, relatively slick checkout system and easy to navigate”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

“First time I have used this service, Correct part came fairly quickly and matched the description. Good price I just know need to fit!”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,555 reviews