PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,499 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A useful number of options were offered and one selected from a previously used supplier.”

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Posted 6 years ago

“provide a good efficent service.”

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Posted 6 years ago

“Fast quotes and plenty for my part, but I assumed that all the quotes would be for the right part (I needed drivers side mirror) and the one I got was for the other side ! Also it said 1-2 days delivery and it took 8. So next time I will double check both those things. BUT the seller (Ted4Parts) were absolutely brilliant”

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Posted 6 years ago

“delivery was slow but part and service great”

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Posted 6 years ago

“Part as listed. Took a few days to arrive. Thanks”

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Posted 6 years ago

“I would have given a 5 star review, but the dark mark is that you don't reply to e-mails regarding queries.....i have given an incorrect e-mail address and have tried to inform you, but you have NO phone details!!!!!”

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Posted 6 years ago

“Good communication hassle free correct parts first time would use again”

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Posted 6 years ago

“It’s really good service and on time delivery”

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Posted 6 years ago

“Timely arrived wing mirror as needed.”

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Posted 6 years ago

“Happy with the service and part provided delvered when they said it would be”

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Posted 6 years ago

“Had 2 replies to my enquiry within 1 day, ordered the item came well packaged and more importantly the item worked and was the correct version for the model of car.”

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Posted 6 years ago

“Good access to breakers, relatively slick checkout system and easy to navigate”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

“First time I have used this service, Correct part came fairly quickly and matched the description. Good price I just know need to fit!”

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Posted 6 years ago

“The order was delivered very quickly, however the wrong part had been dispatched, the error was rectified really quickly and a new part sent out. Good service.”

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Posted 6 years ago

“I’ve ordered a few parts this last month for the business with great service with the parts being exactly what it should be and quick delivery but Vaux Spares Ltd has been awful with 3 weeks of lies about it being delivered when it hasn’t even left their property.... even DHL confirmed that it hadn’t been picked up. we Will not be using them again and worry this could happen again....we are losing business because we have a car stuck on the lift with no front Sub frame!”

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Posted 6 years ago

“All was good but packaging could have been a better”

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Posted 6 years ago

“I was pleased with the service and response from partsgateway and would use them again”

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Posted 6 years ago

“Quick delivery, part was in a reasonable condition. Quite impressed.”

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Posted 6 years ago

“Easy to deal with - Found the service provided was efficient and very helpful”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,499 reviews