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PartsGateway Ltd Reviews

4.6 Rating 10,555 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,555 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter
Verified Buyer
“The order was delivered very quickly, however the wrong part had been dispatched, the error was rectified really quickly and a new part sent out. Good service.”
Helpful Report
Posted 6 years ago
Lara Sheldon-Allen
Verified Buyer
“I’ve ordered a few parts this last month for the business with great service with the parts being exactly what it should be and quick delivery but Vaux Spares Ltd has been awful with 3 weeks of lies about it being delivered when it hasn’t even left their property.... even DHL confirmed that it hadn’t been picked up. we Will not be using them again and worry this could happen again....we are losing business because we have a car stuck on the lift with no front Sub frame!”
Helpful Report
Posted 6 years ago
Daniel
Verified Buyer
“All was good but packaging could have been a better”
Helpful Report
Posted 6 years ago
Roy
Verified Buyer
“I was pleased with the service and response from partsgateway and would use them again”
Helpful Report
Posted 6 years ago
Andrew MILLIGAN
Verified Buyer
“Quick delivery, part was in a reasonable condition. Quite impressed.”
Helpful Report
Posted 6 years ago
Donald Angus
Verified Buyer
“Easy to deal with - Found the service provided was efficient and very helpful”
Helpful Report
Posted 6 years ago
Ronan
Verified Buyer
“Got what I required from an excellent supplier mmm 4x4 spares”
Helpful Report
Posted 6 years ago
Roger
Verified Buyer
“Order arrived promptly and as ordered. When fitting found electric connection was not straight and as it was such a tight fit for the socket it had to be taken out and had to be adjusted several times until a proper fit”
Helpful Report
Posted 6 years ago
Andrew
Verified Buyer
“Very prompt service, good communication, delivery was well packaged.”
Helpful Report
Posted 6 years ago
Andy
Verified Buyer
“Very helpful and excellent service”
Helpful Report
Posted 6 years ago
Daniel
Verified Buyer
“Part as expected, fast delivery, enough said.”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Needed new seatbelts for my van asap these were a third off the price off new ones came well packed up thanks for your help”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Fantastic service. The online service provided was superb. The only small issue was a short delay in receiving the part but other than that a class service from beginning to end. Will certainly use again.”
Helpful Report
Posted 6 years ago
Dave
Verified Buyer
“Good service and effective search for parts with breakers yards I will use again”
Helpful Report
Posted 6 years ago
Irfan
Verified Buyer
“good and very helpful. THANKS”
Helpful Report
Posted 6 years ago
Simon Daniel
Verified Buyer
“Super service but could do with a picture of what your buying”
Helpful Report
Posted 6 years ago
Ray
Verified Buyer
“Efficient and cost effective”
Helpful Report
Posted 6 years ago
MR BRIGHT
Verified Buyer
“I had an excellent service.”
Helpful Report
Posted 6 years ago
Dominic Sean
Verified Buyer
“Well wrapped fast delivery thank you”
Helpful Report
Posted 6 years ago
Jide Oluwadayomi
Verified Buyer
“Part delivered on schedule. Good for the price.”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,555 reviews
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