PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,582 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Part as described, response to queries not quick at all, but all arrived as requested”

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Posted 6 years ago

“I required a replacement for a front offside wing mirror for a Volvo S40 in dark blue. Although they had the part in stock it wasn’t in the correct colour. The staff were very polite and professional and dispatched the part immediately, which arrived promptly, well packaged and in a cardboard box.”

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Posted 6 years ago

“The piece we needed was sent quickly, arrived on time and we now have road worthy car again thank you for the very good, prompt service.. 😊”

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Posted 6 years ago

“First class service wheel is excellent Very well packed !! Would not hesitate using this seller in future. One very satisfied customer!!”

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Posted 6 years ago

“Fast and efficient”

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Posted 6 years ago

“Pretty smoothe & quick.”

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Posted 6 years ago

“Excellent value for money compared to main dealer prices, a difference of £46.00p.Thanks. Your company details have been passed on to our service suppliers and customers.”

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Posted 6 years ago

“Good Reliable service”

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Posted 6 years ago

“Excellent service, would definitely use again”

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Posted 6 years ago

“Great super quick delivery and like new”

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Posted 6 years ago

“Totally useless company. Ordered a rocker cover, paid £50, was sent an inlet manifold - 7 days later still waiting for a label to return the goods and get my money back. Just ford were meant to send photo of available rocker cover but failed to do so. They promised to ring me but failed to do so. I Recommend that this company is not used! I certainly won’t be using them”

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Posted 6 years ago

“Very prompt and reliable service although for some reason the invoice was for a different amount than that actually charged?”

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Posted 6 years ago

“I found the part easily I was looking for my Toyota Auris after spending hours driving round to scrapyards, Found the part I needed in a matter of minutes when checking your website and received them item within a couple of days. So I will use again in future for anything I need and recommend to others. Thank You”

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Posted 6 years ago

“great price great service”

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Posted 6 years ago

“great service parts arrived very quick and worked fine.”

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Posted 6 years ago

“Very good service and when I had a problem they immediately acted Thank you”

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Posted 6 years ago

“The part I ordered arrived in good time and worked perfectly well when fitted.”

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Posted 6 years ago

“Fantastic and helpful.Thank you”

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Posted 6 years ago

“Needed a 6 speed gearbox for a transit, got several quotes, the one I chose arrived on time and as described,”

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Posted 6 years ago

“Excellent service , quality parts , thank you.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,582 reviews