PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for a friend, said part came within 2 days, still waiting for garage to fit the part.”

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Posted 8 years ago

“good price and delivered the part as advertied”

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Posted 8 years ago

“Contacted immediately and had ordered part within 24 hrs of request. Took 6 days to arrive but part was in excellent condition despite being second hand.”

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Posted 8 years ago

“After a delay in getting the packaged dispatched - following a reminder phone call the item was delivered the next day and is top quality Thank you Michael O'Connor”

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Posted 8 years ago

“Part arrived very dirty and poorly packed, however it has been fitted now and appears to be in good working order. It came with a 6 month warranty, so let's see how we are going next March.”

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Posted 8 years ago

“Fast service Unfortunately I had problem with condition on delivery but the supplier corrected it to my satisfaction well done”

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Posted 8 years ago

“The part delivered worked perfectly, thank you. My problem is that I was promised a 3 day delivery but was nearer 8 days and nothing to tell me what was happening.”

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Posted 8 years ago

“very efficient fast service”

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Posted 8 years ago

“helped me find the parts I needed, and several quotes to get me them at the best price.”

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Posted 8 years ago

“Right now I cannot confirm that I am happy; nor that I am unhappy. I will revert once the part has been fitted and tested with my final opinion.”

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Posted 8 years ago

“The part arrived next working day. Good condition. However, the seller's price was not what was given on PartsGateway and apparently this is a common problem.”

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Posted 8 years ago

“Impressed with the rapid response from the various companies and despite an initial confusion about how to order and pay the company I chose was very helpful.”

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Posted 8 years ago

“Part was in good order and reasonable priced”

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Posted 8 years ago

“Sourced products usually very good quality, some suppliers not too good at following up - or any sort of customer care. You need to spell "independent" properly on this home page.”

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Posted 8 years ago

“Part in good condition. Shipped in reasonable time.”

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Posted 8 years ago

“Everything great”

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Posted 8 years ago

“I managed to get the part I needed quickly”

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Posted 8 years ago

“Only problem was my order got cancelled, but I got email straight away asking if this was correct and also spoke to someone in person.not sured if this was just a computer error. Found my cascast parts good price and arrived on time an well packaged. Wont hesitate to use parts gateway again many thanks a very happy customer.”

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Posted 8 years ago

“Parts were delivered on time as promised and met the description given.”

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Posted 8 years ago

“I have now ordered 2 parts for my car via PartsGateway, both have arrived in good working ordrer and in reasonable time. I will use this service again without doubt.”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews