PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,584 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Already done”

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Posted 6 years ago

“Quick delivery. Easy to deal with. Very keen on price”

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Posted 6 years ago

“First class service. Part arrived on time and works perfectly.”

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Posted 6 years ago

“All right !!!”

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Posted 6 years ago

“Excellent service, very well priced”

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Posted 6 years ago

“Your service was 10/10 the delivery driver was the rudest person I have ever met in my life.. your policy states I have to inspect the goods before signing.. he was not under the understanding of this policy.. then he was parked outside for the best part of 10 minutes to add insult to injury 1-10 for him..”

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Posted 6 years ago

“My starter motor packed up so I went online to Partsgateway. Immediately I received many offers. I chose one for £22 including postage. It had 3 months guarantee. It arrived next day. I thoroughly recommend this website.”

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Posted 6 years ago

“Excellent service. Made the whole process easy 😊”

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Posted 6 years ago

“very good service happy with purchase”

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Posted 6 years ago

“I have been advised that thus egr valve may not be suitable for this engine . It is a turbo charged 2.2 Transit 140bhp and I understand this egr valve is a basic model and not suitable for this van . Please advise .”

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Posted 6 years ago

“Brilliant service ordered the part Thursday afternoon was delivered Friday morning!”

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Posted 6 years ago

“All quotes came through quite quickly. Safe payment methods and quick delivery of the part ordered . Arrived in perfect condition.”

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Posted 6 years ago

“Excellent service thank you”

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Posted 6 years ago

“Excellent customer service . After a initial blip the part arrived very quickly. Would recommend to friends.”

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Posted 6 years ago

“Item arrived as expected and within a couple of days, however the packing left a lot to be desired. Upon opening the box I was greeted with cigarette butts, beer bottle lids and used tissues . Not what you’d expect .”

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Posted 6 years ago

“Sorry can't review part as it has not arrived yet, I had to find another supplier .”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“all went very well bad weather held up delivery and i was told by phone this was very nice the part is correct well wrapped and now i must fit it all shall be well a good impression many thanks”

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Posted 6 years ago

“Fast delivery of good cost effective well packaged part.”

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Posted 6 years ago

“Prompt delivery, item as described. Thanks!”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,584 reviews