PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,584 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - good prices, fast delivery, well packaged - very happy.”

Helpful Report

Posted 6 years ago

“Great service and part perfect. I would have received next day but missed delivery. Used before and will use again.”

Helpful Report

Posted 6 years ago

“The right part and on fast delivery”

Helpful Report

Posted 6 years ago

“You sent me the wrong part gave car details and sent the part for a older vehicle”

Helpful Report

Posted 6 years ago

“Delivery was excellent buother part not yet fitted due to other MOT work to be done but would definitely use again”

Helpful Report

Posted 6 years ago

“Great service, great product and fast response”

Helpful Report

Posted 6 years ago

“had no problem identifing part required. there parts suppliers where quick to reply”

Helpful Report

Posted 6 years ago

“Does what it says on the tin. Great service”

Helpful Report

Posted 6 years ago

“Quick response from suppliers.”

Helpful Report

Posted 6 years ago

“Excellent service - part arrived in pristine condition .And it was the correct part. Brilliant service and very quick”

Helpful Report

Posted 6 years ago

“Excellent service - they phoned to confirm requirements prior to dispatch - goods arrived promptly and were as described - would use again and would recommend”

Helpful Report

Posted 6 years ago

“Chose a supplier, ordered a part, part arrived in 2 working days, reasonable price, fitted without problems. Will use Parts Gateway again and supplier.”

Helpful Report

Posted 6 years ago

“Great service fast and good product”

Helpful Report

Posted 6 years ago

“Good quick service”

Helpful Report

Posted 6 years ago

“Great service - good communication, good quality part and prompt delivery. Highly recommended- Thank you”

Helpful Report

Posted 6 years ago

“I was told in a email to check the packaging on arrival, piece of cardboard that people had walked all over with workboots, dirty bubble wrap, checked contents, upon looking nothing wrong, but fixing the mirror to my car noticed that the glass itself is not connected to anything so going over a pot hole I now have to adjust my mirror and the amount of pot holes that is very nearly all the time, so sorry for this revue but I wouldn’t recommend you to anyone, my fault as I didn’t check the mirror carefully, there you go.”

Helpful Report

Posted 6 years ago

“Very good service.. would highly recommend”

Helpful Report

Posted 6 years ago

“Worst website ever - stay away. They send out the wrong parts and then wont respond to email. currently going through Paypal arbitration to try and get my money back!”

Helpful Report

Posted 6 years ago

“Headlamp arrived on time in cardboard box. My regularly used garage managed to fit the part to my car despite the headlamp having a broken top bracket/fitting.”

Helpful Report

Posted 6 years ago

“Fast and effective service - very impressive and would not hesitate to recommend to friends.”

Helpful Report

Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,584 reviews