PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,584 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Good quick service, goods well wrapped and secure and a very good after service.”

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Posted 7 years ago

“Made it very easy to find the part I need very helpful and well run website”

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Posted 7 years ago

“The team were really helpful, assured me that the part sent was definitely the correct part for my cross over year Mini. It was delivered within a day & was extensively packed. Great company, will definitely use them again.”

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Posted 7 years ago

“The part was the right one and delivered fast”

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Posted 7 years ago

“Ordered fuel injector received it next day. Correct part and good price.”

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Posted 7 years ago

“Great company - fast, efficient and extremely helpful.”

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Posted 7 years ago

“Easy to use the parts gateway website, The response from the beakers was very fast, multible responses, I would recommend partsgatway.”

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Posted 7 years ago

“Easy to use service - fast and efficient response- parts as described and delivery as promised - would highly recommend this service to anyone needing to purchase car spare parts”

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Posted 7 years ago

“Very good and quick service”

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Posted 7 years ago

“The Volvo electric mirror that I bought from Parts Gateway Ltd. is in excellent condition and was despatched to me very quickly. The price - incl. delivery - was very fair and overall I am extremely pleased with the service and the product that I received. I will definitely recommend Parts Gateway to my friends and will have no hesitation in using them again. Thank you Parts Gateway for locating this mirror and for delivering it to me promptly at a very reasonable price - I am very grateful. A. foster”

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Posted 7 years ago

“The service offered by PartsGateway Ltd is really excellent. They have a wide range of suppliers which provide a good choice for the purchaser. An easy to use website takes the pain out of having to source the required parts.”

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Posted 7 years ago

“I never bought a part”

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Posted 7 years ago

“Very pleased excellent service terry from London”

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Posted 7 years ago

“I received a quote after a day or two. I followed this up by emailing the company for more information which was provided and later they sent me some pictures after I requested them. I ordered the item and received it promptly and was exactly as described. Happy with the service and part.”

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Posted 7 years ago

“I would allow a couple of days for all the quotes to filter through. My quote came through day 2 and was exactly what I was after. Thank you, as I couldnt find the product at a reasonable price else where.”

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Posted 7 years ago

“Quick and helpful thanks”

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Posted 7 years ago

“Very happy with the service provided. I had reservations about purchasing as I wasn’t sure if part was correct etc however they were very quick to answer any questions both on the phone and via text. Would 100% recommend to future clients and also would use this service again for myself.”

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Posted 7 years ago

“Not having used PartsGateway Ltd before, I am pleased to inform that they met my expectations and, if necessary will be happy to use them again, also to recommend them to others.”

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Posted 7 years ago

“Excellent fast service well packaged”

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Posted 7 years ago

“I was sent the wrong part and when i told this company they said it will not pay for return and then take off 20% off the asking price. Not a good company to do business.”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,584 reviews