PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent response from participating breakers , well organised system and quality parts.”

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Posted 2 years ago

“Parts were easy to order, pay for and delivery was ultra fast. I would recommend them to anyone.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Professional and efficient from initiating order to the product being delivered. Parcel shelf for Renault Clio 57 registration. Highly recommended.”

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Posted 2 years ago

“The customer service was great. They took a photo of the car door as i asked and when I liked it, it was delivered in the time frame promised in the same condition as the photo. Be careful when buying a door as i thought that the door was the whole thing ..glass door knob etc but that is extra.. still a good price. Matt was very helpful.”

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Posted 2 years ago

“Up till now which is 4 days later still haven't received my parts rang and was given a tracking number which told us part has been detained but not where they are so still waiting”

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Posted 2 years ago

“Found exactly what I was looking for, great service”

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Posted 2 years ago

“Ordered on Tuesday, delivered on Friday. Great service and easy to order. Great price too.”

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Posted 2 years ago

“Emailed them-ref how to extract 1/4 light answer come back very sharp, received the exact part, my son installed, with a little help, job done. Thank you for your services shall use it again if have to. But truly no thanks to the idiot(s) that caused the damage in the first inst, hope he or she breaks a leg.”

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Posted 2 years ago

“First time I have used this website and I was very impressed. Fast efficient service. Thanks”

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Posted 2 years ago

“Very easy to use, it's a fast and safe way to purchase”

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Posted 2 years ago

“Delivered excellently”

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Posted 2 years ago

“The oil cap ordered was the type needed to fit my car and it arrived when it was due to be delivered”

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Posted 2 years ago

“Excellent service and very helpful”

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Posted 2 years ago

“Very easy and quick. Ordered one day and delivered the next. 5 stars. Thankyou”

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Posted 2 years ago

“These guys saved my life. Thank you for being so helpful and so understanding about a part that was urgently required and which my dealership were refusing to be helpful about. I fully recommend these guys- and thank you especially, Sean - you were so incredibly kind.”

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Posted 2 years ago

“You tell them what you need their suppliers e mail you with the price simple and it works 👍”

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Posted 2 years ago

“As a first-time customer, I found the website easy to use and was pleased with the number and cost of the quotes I subsequently received. Would definitely use PartsGateway again should the need arise.”

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Posted 2 years ago

“First Class service and products will use again”

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Posted 2 years ago

“Good choice of potential suppliers arrived quickly. All were competitive in prices. Used 1st Choice Carparts who delivered part in 36 hrs. Part supplied (vw polo rear wiper motor) was v-good condition & robustly packaged. Good price, great service. Will definitely use again.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews