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PartsGateway Ltd Reviews

4.6 Rating 10,583 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,583 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr Damian
Verified Buyer
“Very good service. Always better to have peace of mind instead of gambling on quality of eBay listings. Will definitely use PartsGateway again”
Helpful Report
Posted 6 years ago
Phil
Verified Buyer
“Hi I contacted you on Wednesday have not received the part yet.seller thinks it may be lost in transit”
Helpful Report
Posted 6 years ago
Stephen
Verified Buyer
“After a long search for the part PartsGateway Ltd found it for very great full will use them again”
Helpful Report
Posted 6 years ago
Jonathan
Verified Buyer
“Very simple and very quick. Very impressed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick delivery but headlamp was damaged and unusable. Clearly been ripped out of a car so bolt holes damaged and headlamp wiring also. This was not described as such in the sale.”
Helpful Report
Posted 6 years ago
Norman Walsh
Verified Buyer
“Delivery of the item was excellent and I think that the price I paid was good value”
Helpful Report
Posted 6 years ago
Kevin
Verified Buyer
“Part was meant to be black but arrived and was dark grey. Doesn’t match car.”
Helpful Report
Posted 6 years ago
Alexander
Verified Buyer
“Excellent customer service! Received a phone call just to double check which part we wanted first thing in the morning after we ordered online.The part arrived promptly. Would have no hesitation recommending this company.”
Helpful Report
Posted 6 years ago
Allan
Verified Buyer
“Found only two suppliers, one of which gave superb service and price. The other appeared to be dearer than a main dealers price. However, the search was very good and I found what I neede within a short time.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent service as usual. Thank you PartsGateway.”
Helpful Report
Posted 6 years ago
Customer Email: Lisa
Verified Buyer
“Part came fast fitted and worked great sorted my problem thankyou again”
Helpful Report
Posted 6 years ago
Kris Kris
Verified Buyer
“Correct Part arrived next Day.”
Helpful Report
Posted 6 years ago
Mike
Verified Buyer
“Ordered tailgate struts for 04 VW Polo. Arrived within a couple of days. Clean parts. Fitted, job done. Thanks NIRRO.”
Helpful Report
Posted 6 years ago
K
Verified Buyer
“Great easy service ten out of ten”
Helpful Report
Posted 6 years ago
David
Verified Buyer
“Excellent service!!.. exactly as described, delivered on time.”
Helpful Report
Posted 6 years ago
Christopher
Verified Buyer
“Very good parts excellent arrived when promised.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Received headlights promptly. Both in good order. Fitting by local garage today straight forward. Thankyou for good efficient service”
Helpful Report
Posted 6 years ago
Fay Irwin
Verified Buyer
“Part was exactly what I asked for, will use again and will pass on information to other people”
Helpful Report
Posted 6 years ago
Roshilla
Verified Buyer
“Great service”
Helpful Report
Posted 6 years ago
Janet
Verified Buyer
“Very good service”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,583 reviews
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