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PartsGateway Ltd Reviews

4.6 Rating 10,583 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,583 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Antony
Verified Buyer
“I have used parts gateway for many years to help keep my customers repair bills down and to also source hard to find/rare parts. I have never had a bad experiance. All parts that I have purchased from their recommended suppliers have always been very well priced, never failed, and are quickly delivered. The suppliers are also always friendly to deal with. The site is easy to use and is also quick so your request gets sent out very rapidly which helps me repair my customers vehicles quickly.”
Helpful Report
Posted 6 years ago
Robert Bradley Bonar
Verified Buyer
“Straightforward and easy to use website, have used parts gateway many times, it helps if you put as much information about the parts you need, then wait for the quotes to come in, i would recommend trying this company, they have companys with parts that you can't seem to get on other popular auction sites!”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Quick response to enquiry. Item as described and fast delivery. Thank you”
Helpful Report
Posted 6 years ago
Andy
Verified Buyer
“Sent wrong part to start with but when i told them they sent the right part straight out...”
Helpful Report
Posted 6 years ago
Nicola
Verified Buyer
“Quick quotes.... would use again!”
Helpful Report
Posted 6 years ago
Ahmed Nawaz
Verified Buyer
“Very good service and quick response”
Helpful Report
Posted 6 years ago
Diane
Verified Buyer
“Part delivered quickly and efficiently, as described”
Helpful Report
Posted 6 years ago
Dave
Verified Buyer
“Amazingly fast delivery and used part is in very good condition”
Helpful Report
Posted 6 years ago
R P
Verified Buyer
“Arrived as advertised fitted next day. No problems. Excellent service. I would recommend PartsGateway.”
Helpful Report
Posted 6 years ago
Derek
Verified Buyer
“Quick service multiple choice from suppliers”
Helpful Report
Posted 6 years ago
Amanda Duffy
Verified Buyer
“Fantastic site to get parts for your car. It was actually my mechanic recommended me as I'd never heard of it before that. I've used twice now and really happy with my purchases, very good prices too. I will continue to use in the future.”
Helpful Report
Posted 6 years ago
Graham Bradley
Verified Buyer
“Excellent service,price,and item many thanks”
Helpful Report
Posted 6 years ago
Sean
Verified Buyer
“Fast location parts Quotes came through quick Parts arrived quickly Great service”
Helpful Report
Posted 6 years ago
Mr B Or Mrs C
Verified Buyer
“My garage wanted £168+VAT for a replacement rear door lock (+ fitting charge on top of course). Using PartsGateway I quickly found several cheaper places to buy, and eventually went with £49 (including VAT and delivery) for a new part which arrived swiftly from a Vauxhall dealer. Will definitely use again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I received the item quickly and well packaged. Would order from them again defo”
Helpful Report
Posted 6 years ago
PHIL
Verified Buyer
“Part was located very quickly followed by quotes, part was purchased and delivered to the door. First class service Thanks”
Helpful Report
Posted 6 years ago
Clare
Verified Buyer
“Seller responded to my questions quickly and part arrived within time stated. Very happy”
Helpful Report
Posted 6 years ago
Gary
Verified Buyer
“The people I dealt with were very helpful, knowledgeable, and trustworthy and after trying to deal with other breakers it makes a big difference”
Helpful Report
Posted 6 years ago
PATRICK
Verified Buyer
“Swift response with many quotes. Delivery service excellent”
Helpful Report
Posted 6 years ago
Andrew
Verified Buyer
“The part was supplied promptly and at a sensible price.”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,583 reviews
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