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PartsGateway Ltd Reviews

4.6 Rating 10,578 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,578 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Mr
Verified Buyer
“Great service, first class all round, communication I will use this service again and again, great value for money, honest and transparent highly recommend”
Helpful Report
Posted 5 years ago
Shaun
Verified Buyer
“First class”
Helpful Report
Posted 5 years ago
George
Verified Buyer
“Easy to find what I was looking for and the ability to speak directly with the specific company did help on many occasions.”
Helpful Report
Posted 5 years ago
Keith
Verified Buyer
“Fantastic service, was given wrong postal code, which was pursued, and corrected, thankful it chased up, more than once Well done”
Helpful Report
Posted 5 years ago
Iain
Verified Buyer
“Easy. Job done.”
Helpful Report
Posted 5 years ago
David Worsfold
Verified Buyer
“The part turned up on time package ok thanks”
Helpful Report
Posted 5 years ago
Mr Boyce
Verified Buyer
“I bought a part from JF recoveries in Rochdale and they supplied the wrong part, I sent it back on 31 st of March !!They would have got it within 4 days max , and I've just had my visa bill which has not been credited the £29.99 . I will not be using your site again until this is sorted to my complete satisfaction .”
Helpful Report
Posted 5 years ago
Jonathan
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
June
Verified Buyer
“Very efficient and staff were helpful and pleasant”
Helpful Report
Posted 5 years ago
Christine
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Beverley
Verified Buyer
“Good service all round. Thanks”
Helpful Report
Posted 5 years ago
Ted Sheehan
Verified Buyer
“Brilliant absolutely perfect”
Helpful Report
Posted 5 years ago
Scott
Verified Buyer
“Ordered and delivered within 24 hrs”
Helpful Report
Posted 5 years ago
Melvyn
Verified Buyer
“We were very happy with the items and speed of delivery and comms”
Helpful Report
Posted 5 years ago
Reetesh
Verified Buyer
“Good service & Parts.”
Helpful Report
Posted 5 years ago
Marvin Bennett
Verified Buyer
“Fast and reliable service. Order a power steering pump and was happy with the condition of the part. Fitted and fix the problem.”
Helpful Report
Posted 5 years ago
Angus
Verified Buyer
“Very efficient ....”
Helpful Report
Posted 5 years ago
Mark
Verified Buyer
“Have not received the part I ordered. Have called, mailed and chased tracking no that was given. No Response to any. Said delivery 1-2 days but given circumstances I gave it longer. Still nothing not even a return message. Would like an answer to PartsGateway Dispatch Confirmation (ID: 46510286)”
Helpful Report
Posted 5 years ago
Stephen William Garb
Verified Buyer
“You did all the hard work for me. The replacement wiper arm with a blade was delivered in a quick time considering the current circumstances. It was in good condition and took 4 minutes to fit. I shall use you again!”
Helpful Report
Posted 5 years ago
James
Verified Buyer
“Delivered within 3 days even during covid 19, will 100% use this website again”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,578 reviews
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