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PartsGateway Ltd Reviews

4.6 Rating 10,578 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,578 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Kenneth
Verified Buyer
“Thanks for putting me in touch with Saab Surgery,a very helpful company who promptly provided the part I required and some advice on fitting.”
Helpful Report
Posted 5 years ago
Gary
Verified Buyer
“Found part required, delivery was swift, part worked straight out of the box, part was more expensive than I would have liked but cheaper than main dealer”
Helpful Report
Posted 5 years ago
Gary Mcculloch
Verified Buyer
“Arrived after 3days and well packed worked perfect and now have a spare set of bulbs from the old cracked one. Would recommend.”
Helpful Report
Posted 5 years ago
Yousef
Verified Buyer
“Good price, good quality and arrived quickly.”
Helpful Report
Posted 5 years ago
Joanna
Verified Buyer
“Exceptional service”
Helpful Report
Posted 5 years ago
Stan
Verified Buyer
“excellent service”
Helpful Report
Posted 5 years ago
Chris
Verified Buyer
“Have not received anything yet”
Helpful Report
Posted 5 years ago
Stuart
Verified Buyer
“Arrived on time, well packaged, have not fitted yet to see if they work because of coronavirus but I am sure all will be fine”
Helpful Report
Posted 5 years ago
Clive
Verified Buyer
“Brilliant. Difficult circumstances to get parts in a National lockdown. Delivered. Well done”
Helpful Report
Posted 5 years ago
Gary
Verified Buyer
“Good communication, fair price and delivered quickly. Spot on chaps, thank you”
Helpful Report
Posted 5 years ago
Graham
Verified Buyer
“great responce”
Helpful Report
Posted 5 years ago
Jane
Verified Buyer
“My order never arrived. On following up turns out it was lost by the courier. No replacement available . Refund promised but. It yet arrived.”
Helpful Report
Posted 5 years ago
Jason May
Verified Buyer
“looks like new received in good time”
Helpful Report
Posted 5 years ago
Abiola
Verified Buyer
“The parts were delivered in good condition”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“Delighted.”
Helpful Report
Posted 5 years ago
Peter Christopher
Verified Buyer
“HI guys one thing i will do is praise you all for the effort and time you put into finding the part i need and more so the price as being a pensioner it really helped a lot there is no way i could fault the service you give and my part arrived intact within the week and i thank you all ,Peter C Clayton”
Helpful Report
Posted 5 years ago
Roberto Mallo
Verified Buyer
“Fast response & I got what I needed. Totally recommended.”
Helpful Report
Posted 5 years ago
Mark
Verified Buyer
“Excellent service quick delivery”
Helpful Report
Posted 5 years ago
David Brent
Verified Buyer
“Delivery was on time but product wrong size.”
Helpful Report
Posted 5 years ago
Thomas
Verified Buyer
“Great price goods arrived in good condition,,, The only gripe is the fact it took 1 week to arrive,, but in the present circumstances (ie Conora) I can imagine how busy the logistic companies r running at full capacity”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,578 reviews
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