PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & competitive prices”

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Posted 4 years ago

“Just as offered and good knowledge from the dealer”

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Posted 4 years ago

“Excellent service thank you”

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Posted 4 years ago

“Brilliant. Easy ordering, part arrived next day, Well packaged. Thanks”

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Posted 4 years ago

“Very responsive, good service and price,”

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Posted 4 years ago

“A great service. Recommend to anyone.”

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Posted 4 years ago

“I bought the wrong part and they were more than happy to refund me although we had issues with the system. Very professional and quick. I recommend them for their social skills and customer service”

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Posted 4 years ago

“I had lots of different offers from several suppliers. The company I chose delivered quickly and the part fitted my requirement exactly. All in all a very satisfactory service. T. Williams. North Wales”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“The experience was very good, I cannot fault anything. I have received exactly what I ordered and the delivery was really quick. Definitely will use this site next time I need a car part.”

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Posted 4 years ago

“A great way to find replacement parts. The various quotes were really helpful”

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Posted 4 years ago

“Really good experience, the customer service was exceptional the man I spoke to had great knowledge about the part I was looking for and he reassured me that he could deliver the part the next day which he did.”

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Posted 4 years ago

“I was sent the wrong part. A boot cover for a hatchback rather than estate (as ordered).Naz motors very friendly on phone and assured me they were sending the correct item but I had to spend an extra £50 on top of what I had assumed I was paying. I am still waiting for the replacement to be delivered ten days later”

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Posted 4 years ago

“I found exactly what I needed, I will definitely use PartsGateway Ltd again. The whole process was easy from start to finish.”

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Posted 4 years ago

“Superb.beyond excellence”

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Posted 4 years ago

“I had a swift response to my request. A good quote for the part, paid and received a well packaged part in good time. A successful experience.”

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Posted 4 years ago

“all seams to work nice and easy transaction”

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Posted 4 years ago

“I still haven't received my item and its been over a week almost 2... I'll be contacting customer service today.”

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Posted 4 years ago

“Excellent professional service”

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Posted 4 years ago

“Excellent service. Very pleased with part received. Highly recommended.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews