PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“correct part, fast delivery, well done”

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Posted 4 years ago

“Great company Got the correct part and the communications was great Thank you”

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Posted 4 years ago

“Brilliant price, fast delivery. Delighted.”

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Posted 4 years ago

“Great service, good condition, speedy response many thanks”

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Posted 4 years ago

“Used parts gateway to find a part for a vauxhall, went online, searched the part, it gave me options including new, ordered and delivered within 24 hours”

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Posted 4 years ago

“Part arrived and supplier was helpful with query”

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Posted 4 years ago

“PartsGateway were able to provide a range of potential sellers. The price varied considerably, some were extremely competitive. Am wholly satisfied with the purchase I eventually made.”

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Posted 4 years ago

“Delighted with part supplied , price and quick delivery. Will be on to you again.thank you”

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Posted 4 years ago

“Wrong part sent. Ordered side loading door and got sent passenger side door.”

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Posted 4 years ago

“Very good and clean part also delivery was very good got item nxt day”

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Posted 4 years ago

“Excellent service from beginning to end. The product was perfect and in excellent condition, it arrived both on time and very well packaged. Would highly recommend PartsGateway.”

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Posted 4 years ago

“Sent the wrong part initially, but after I phoned them, they could not have been more helpful. I judge a company on how they react to problems, and they were very good.”

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Posted 4 years ago

“Got the part I needed at a reasonable price had several choices and quick delivery”

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Posted 4 years ago

“Part as described, delivered next day. Well recommended”

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Posted 4 years ago

“Excellent! No issues, from start to finish easy peasy and best prices to be found for my parts needs!”

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Posted 4 years ago

“Very quick service. Not fitted part to my car yet but looks clear in the glass. Recommended.”

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Posted 4 years ago

“Very easy to use. You get quotes quickly and once you buy your product they arrive quickly and the prices are great. They do all the hard work for yyou. Would recommend.”

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Posted 4 years ago

“Good to deal with, thanks.”

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Posted 4 years ago

“I ordered a wing mirror cover. I actually got a complete replacement wing mirror. The problem is the cover doesn't fit my car which means I'd have to pay a garage to fit the complete wing mirror I was sent - if they can. I've already paid £40 for this part and would be faced with probably paying that again (or more) to have the wing mirror sent fitted. I only want a wing mirror cover that fits that I can clip on. Not impressed at all. Complete waste of £40.”

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Posted 4 years ago

“quick and painless, excellent service.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews