PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

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Posted 4 years ago

“Really pleased with the part that I ordered, it arrived very fast and was perfect for the job”

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Posted 4 years ago

“Part arrived quickly and was exactly as described.”

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Posted 4 years ago

“Finding it difficult to get parts for my 18 year old ford, used Parts Gateway to search for me. They found several suppliers that I was able to contact and confirm the parts they were offering were correct. Thank you PartsGateway, will use again if needed.”

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Posted 4 years ago

“great site usually find the parts i need”

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Posted 4 years ago

“Good service, very happy”

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Posted 4 years ago

“Excellent service and a good price charged for the part I would certainly use parts gateway again.”

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Posted 4 years ago

“It was literally the only place that I could find that sold my car part, really pleased with how easy it was to use this service I also received a picture of the part which I showed my mechanic who confirmed it was correct & showing the condition of the item”

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Posted 4 years ago

“The item i ordered didnt work and they never sent return slip and its cost me £13 75 to send it back wont b ordering anything else.”

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Posted 4 years ago

“Worked really well for me found part on first working day”

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Posted 4 years ago

“Part turned up on time and works well. Would use PartsGateway again.”

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Posted 4 years ago

“I would not recommend this company as i have had to take further action to get a refund due to bad companys on this page”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Service and communication could not have been better the part fitted and is now in use Can recommend this company”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Not impressed with ultimate styling ordered a door mirror for kangoo van they had all the details of the van that where on log book ie registration etc and still sent wrong one then said it was my fault for ordering the wrong one and would not pay for the return so I had to pay for sign for return which is not what it said when I purchased it. will never use again.”

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Posted 4 years ago

“Great service especially those hard to get parts”

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Posted 4 years ago

“Fast, efficient and so, so easy to use. Great site.”

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Posted 4 years ago

“Excellent service and well packaged thankyou 🙂”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews