PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,572 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Quick efficient service. They found the part I was looking for at a very competitive price.”

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Posted 4 years ago

“Fast delivery, headrest as described good fast contact”

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Posted 4 years ago

“Service was good, arrived undamaged unfortunately i purchased the wrong one not your fault i wanted a folding one. The one i received obviously was value for money”

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Posted 4 years ago

“Found the right part yard and put me in touch with someone who knew what they were talking about. Great service competitively prices highly recommended”

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Posted 4 years ago

“excellent service product delivered safely and in good time only disappointment was mirror is not fully electric so will not wind in from inside the car. Also part was not supplied with screws which i would have expected having bought the part as a unit so caused some problems withfitting”

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Posted 4 years ago

“Prompt delivery of part, there was slight damage to the part but as it is going on a 22 yr old car it did not really matter.”

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Posted 4 years ago

“Quick response Excellent Value”

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Posted 4 years ago

“A good number of alternatives provided. Final choice was delivered promptly and in good condition. I fitted it the next day.”

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Posted 4 years ago

“The replacement wing looks great, not yet fitted but I can say the company I dealt with were amazing with very good delivery service. thanks”

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Posted 4 years ago

“Efficient - Fast - Easy to use . . . . . GREAT WEBSITE !”

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Posted 4 years ago

“Very good service quick delivery”

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Posted 4 years ago

“Great service, top range, would certainly use again”

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Posted 4 years ago

“Excellent help in getting the right part , quality replacement thank you”

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Posted 4 years ago

“Joel has been extremely helpful and everything arrived in good condition and super quick!”

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Posted 4 years ago

“Very good. Received several responses with price details for the replacement I wanted. Will use again in future.”

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Posted 4 years ago

“I had very good service from them, item got to me in 3 days as promised a d at the price quoted”

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Posted 4 years ago

“excellent service-easy ordering-good comms-good quality-good prices-use them!!!!”

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Posted 4 years ago

“Ordered parts correct for model of car , delivery within 4 days , well satisfied with the service provided , many thanks. Love”

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Posted 4 years ago

“Excellent service parts ordered were in absolutely perfect would definitely use them again”

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Posted 4 years ago

“Found my part at last, well done”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,572 reviews