PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. would have liked to have an opt out of phone calls. ie just emails.”

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Posted 4 years ago

“Delivered the correct part quickly, and was by far the best price. Also had excellent customer service. I would highly recommend.”

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Posted 4 years ago

“Quick shipping, great prices and great packaging. Awesome product. Would deffinately buy again. Highly recommended!”

PartsGateway Ltd 5 star review on 25th March 2021

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Posted 4 years ago

“Excellent an fast delivery defo recommend”

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Posted 4 years ago

“Added the part I wanted, Emailed with people who had it, picked the best price had it with in two days. Very easy to use.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Quick and easy communication with part dealer! Defo will use it another time!”

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Posted 4 years ago

“Ordered off side front calliper, received near side. Called the next day and the correct part was sent. Next day delivery. Small mistake but rectified with zero fuss. Definitely recommend.”

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Posted 4 years ago

“All good, lots of options”

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Posted 4 years ago

“Needed a new wingmirror for my Fiesta, entered details on Parts Gateway and had lots of responses from sellers that had the item I required. You then pick whichever one you want. Ordered the part, the same was delivered a day or so later, very well packaged - part was perfect! Would recommend Parts Gateway and will definitely use them again!”

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Posted 4 years ago

“Very good communication and friendly”

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Posted 4 years ago

“Simple. Fast. Job done.”

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Posted 4 years ago

“Part located very quickly would use this service again.”

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Posted 4 years ago

“Quick and easy the quotes arrived with little waiting. There was a small issue but resolved via the message options.”

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Posted 4 years ago

“Good service , easy to use.”

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Posted 4 years ago

“Fast delivery and good quality”

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Posted 4 years ago

“this part has actually JUST this minute arrived. it is very late but it is here now apologies for previous review. we now have the part.”

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Posted 4 years ago

“Not used partsgateway very often but so far very happy and would use again and recommend.”

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Posted 4 years ago

“Great telephone communication, item received was in good condition used state, sent well packaged with a good delivery time, keep up the good work. Thanks”

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Posted 4 years ago

“Got responce back very quick with availbility and price. It got delivered after 5 working days (should have been 2 working days) very well wrapped and protected. I Would recommend the service”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews